NA

The staff are so kind and helpful! She gave us a detailed itinerary of all scenic spots/attractions. The room was super nice and the location was very good too! I definitely recommend to stay here!

Termínem pobytu byl září 2025

I have stayed in many hotels in my life, but very few hotels can come close to the level of hospitality and customer service this hotel has provided. Xia Hua is the sweetest person in the entire Zhangjiajie, she made my whole stay unforgettable with all her support, local recommendations and tips.

Termínem pobytu byl srpen 2025

The staff were extremely helpful to guests who hasn't booked their attraction tickets and they are expert advise who can arrange package tours. They are also willing to collect and drop off to the Hi- Speed train station. Hospitality and helpfulness in arranging sightseeing activities is top class and does their city proud.

Termínem pobytu byl srpen 2025

The location was lovely, we really enjoyed the room and common spaces. But what makes this hotel they best choice is its staff: they follow and support you in everything you need, from transportation to sightseeing tours, to planning your whole stay, to giving tips on the Zhangjiajie area in general. Specifically for us, Xia Hua was our angel, thanks to her our stay in Zhangjiajie was the best ever, she helped us so much and gave us so much support and suggestions, it wouldn’t have been the same without her. I would 100% recommend this hotel, not solely for its features but for the amazing staff that works in there.

Termínem pobytu byl srpen 2025

The A/C of one of the rooms made some noise and the breakfast could have a few western options. In any case, these are just minor things and I still really recommend to stay here.

The hotel was very nice and clean. Very well situated and the rooms are just as the picutures. However, the best thing about this place is the service. It is simply excellent. Their housekeeper, Dandan, is honestly the best housekeeper I have ever met. She helped us plan each of our trips, did all the bookings for us and explained everything with patience and care. She was always there when we needed her, and is the sweetest and nicest person ever. Our trip has been a success, all thanks to her. Thank you, Dandan 🩷

Termínem pobytu byl červen 2025

Nothing

Very good location. Convenience store, foot massage etc right st the doorstepp. Very clean, comfy and the hotel staff were very helpful.

Termínem pobytu byl červen 2025

Breakfast not good. Lots of people smoking inside so the smell is unbearable.

Staff super nice, room with enough space. Close to the airport. Very good price. Pick up and drop off service to the airport.

Termínem pobytu byl březen 2025

Nil.

Staff are amazing especially Ms Fang Fang, they upgraded our room and help to purchased entrance tickets and call the DiDi. A thumb up for the security guard - he helped us to bring our luggage to the reception while we sorting out our DiDi payment

Termínem pobytu byl listopad 2024

All was Good

Very good Reception staff

Termínem pobytu byl srpen 2024

Nothing.

Although they do not speak English, they were very very kind and skilled using Translator. Housekeeper Xiaohai is the best. Ask for him!! He organised for us all ticket and transports purchases. He explained very well how to visit both the Forest Park and Tianmen Mountain. Also, one night for dinner he ordered a meal to McDonald's, and they bring it to our room Simply superb.

Termínem pobytu byl srpen 2024

Super friendly people. Fangfang芳芳and xiaohai小海 were very helpful in my stay. They recommended me places I could go to and good restaurants. The room I had was an upgrade from the original, I loved it alot. Breakfast is buffet and has a good variety. It has mostly everything of an usual chinese breakfast. Love the Hunan noodle soup. Super recommendable. Also thanks for the free cab to the train station! (:

Termínem pobytu byl srpen 2024

The bathroom is inside the bedroom

Termínem pobytu byl srpen 2024

Good

Termínem pobytu byl duben 2024

Nothing

Spacious room, excellent staff, excellent service, free airport pick up and drop off. My housekeeper Shanshan was amazing! 👏

Termínem pobytu byl duben 2024

Laundry was free but no dryer

Amazing staff, beautiful room

Termínem pobytu byl březen 2024

The only down part was the breakfast. Selection wasn’t the best but taste wise was decent. But no complaints since it comes free together with the room, and I could always get breakfast around the shops nearby.

The property was located in quite a decent area where the furthest attraction was the national park which was 30mins drive away. There were convenience stores and food all around a few minutes walk. They provide pickup services to/from airport or train station as well so there was no hassle in finding a ride with your luggage. Room was in an excellent state with a bonus of an in-built Bluetooth speaker to play your favourite songs when relaxing in the room. Customer service was one of the best so far especially our service staff Xiao Xian (小仙). She was very attentive to us; telling us what to look out for during attraction visits, recommending places to eat and visit, explaining routes and prices to look out for, and even helping us get attraction ticket. Definitely can look for her when visiting ZhangJiaJie, 5 out of 5!

Termínem pobytu byl prosinec 2023

The hotel is located in a quite area of the city and close to all tourist sites. The room is very comfortable and staff are super helpful and friendly!

Termínem pobytu byl říjen 2023

Everything was great

The staff was very friendly. Very helpful.

Termínem pobytu byl červenec 2023

Shower cabin leaking water to the toilet and hallway. AC only blast cold air and not able to dry the air, dryer not able to fully dry clothes recommend not use it the day before you leave as clothe take extra day to dry in the room. We also found cockroach in room and staff offered a new room if we wanted, stating roach is very common in the area (but our other stays did not have this).

Good location, friendly and helpful staff.

Termínem pobytu byl září 2025

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Termínem pobytu byl srpen 2025

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Termínem pobytu byl srpen 2025

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Termínem pobytu byl srpen 2024

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Termínem pobytu byl červenec 2024