Reviews of Junyue Airport Hotel -Free Shuttle Bus Guangzhou Baiyun airport
广州市白云区人和镇鹤龙七路128号, 510000 Guangzhou, China

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewStunk like smoke, on the google maps of Booking.com it looks to be much closer then the actual location. Hotel should have been vetted before dispatch
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewRoom was fine, it was very hot but luckily Aircon was working.
Their shuttle service was little confusing. Language barrier is one thing but also, I was waiting for more than an hour to pick-up and driver was on the other side of the pickup zone. Better explanation was expected
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewAirport pick up was on time. Front desk staff was helpful
Air conditioner I checked in around 10:30 pm. The room was very hot.couldnt sleep.complaint to the front desk staff,she send a technician,he was very rude. He adjusted something.but still the same.i couldn’t sleep whole night.next morning my connecting flight at 9:00am.really upset with the property also Booking.Com should evaluate before choose one.
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewA great hotel , so accommodating and friendly. Theyre always our 'go to" on our way thru guangzhou airport for a lovely rest between flights. Clean and lovely showers. Handy to have a free shuttle pickup and drop off to the airport.
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewShuttle to airport, but issues to pick you up.
The property has many maintenance issues such as the shower plastic yo avoid leaks, door closing, sink issues.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewClose to the Baiyun international airport. The communication was excellent. The staff were really accommodating. Will definitely stay there again. Great value for money and a quiet layover stay on our way to Europe. Thanks !
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewHelpful stuff and good room size clean room “room not noisy section” helping us to add 6 hours flight difficult
Shuttle service car smells so much dirty bus and about room please before arrival have to open room “AC” to change hot weather 34 degrees , no coffee and want with money you can’t
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 May 2025 · Stayed in April 2025
Verified reviewComfortable and clean
They told me I need to check out at 14:00, even though I paid for the whole day, after that we made a compromise for them to transfer me to the airport.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewUnhygienic, weird room. Location underneath a high way. Should have know better for this price
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewThe room was spacious
Dirty