No complaints

Excellent value for money. Needed a few hours to kill time and freshen up before a 3:40am flight.

Stayed in August 2025

Didn’t get there to stay long enough

Local product and maintained well offered a good rate

Stayed in July 2025

Not too far from the airport. Room size was good, clean and comfortable. It was good for a short stay. It is also close to convient small eating places.

Stayed in June 2025

The nearby amenities

The hygiene and cleanliness

Stayed in May 2025

The service was great, really supportive. They helped me during the shuttling by WeChat. I didn't have a clue where I was at the airport. I arrived much too early but it wasn't a problem. They helped me and they also spoke English, enough to communicate. Even when I was late, they offered to get some food. Honestly the food was delicious and I said it to the cook. He was really surprised about it. Just for a transfer it is great. The shower and the bed too.

Stayed in July 2025

I was there for 1 hour due to my travel visa being sorted earlier than i expected. It was still in the afternoon, i expected some empathy towards some refund.

Stayed in May 2025

Shuttle bus sorted in 15 mins after arrival, very comfy bed, hotel close to airport

Stayed in June 2025

It is new, and clean

Stayed in May 2025

Nil.

It's very near Airport. It has shuttle service to pick you up from airport n send you to airport. I arrived at midnight, very near airport to sleep for a few hours.

Stayed in May 2025

local transport waiting for airport shuttle

bear airport

Stayed in May 2025

We were told to contact them on WeChat regarding airport shuttle pick up. The driver said they were in the airport waiting for us, when in fact they were not. We were then told to wait 30 mins for a bus to pick us up, which was not what we expected based on previous communications, so we took an uber to the hotel. They did however, ensure we were taken by shittle bus to the airport when we checked out, which was very kind of them.

Decent room - had everything you needed e.g. toothbrush, slippers, water, tea etc, very nice shower, and staff were helpful with wake up calls and reminders about the shuttle bus. Very good value for money.

Stayed in May 2025

Perhaps airport transfer is a hassle, should be ready frequently, for foreigner who landed at midnight, all they wanted is to get to the hotel room to rest. We waited almost 1 hr to wait for other guests to go in one trip.

Spacious room & clean

Stayed in May 2025

They somehow missed us during the pick up at the airport, didn’t wait. However staff called the driver who came back round for us although we ended up having to wait 30 mins in total to get picked up.

Free shuttle with clear instructions just make sure WeChat is set up and you had their contact in advance, good time options for return shuttle to the airport, no fixed check out time, breakfast included (no European style options but eggs were available), comfy, spacious room. Perfect for our 19 hour layover!

Stayed in May 2025

Free shuttle bus to and from the airport, which was a short drive-around 10 minutes. Front desk staff was extremely friendly and helpful, very responsive to messages prior to check-in

Stayed in May 2025

The organisation to come to pick me up to the airport very disappointing, the day before I contacted the hotel to mention the time I will arrive, and they said to contact them on the day, which I did, it took them 20 minutes to reply with the directions that could have given to me the day before, after I reached the pick up point I had to wait other 25 minutes, to reach the hotel from terminal 1 took me 1h and 10 minutes in total

The property is clean and very comfortable

Stayed in May 2025

Very good place

Stayed in April 2025

Do not arrive without WeChat installed before. The airport information desk does not want to talk to you and does not want to contact the hotel at 1 in the morning even though the hotel recommends this method. Do not expect this works. I had Alipay already so used own transport.

Stayed in April 2025

The shuttle took too long and made repeated stops!

Stayed in March 2025

Even as a non smoking room, there is still smoking smell, especially in the washroom

Stayed in February 2025

Everything was good.

Free shuttle between airport and hotel. The rooms are clean and nice, quite new. Not noisy. We have chosen the hotel twice.

Stayed in February 2025

Breakfast is very limited

Value for money, room is clean and facilities are well kept.

Stayed in February 2025

None

Very clean,modern and comfortable

Stayed in December 2024

If wi-fi was better it would have been a 10!

Super clean rooms + Friendly staff + Free shuttle. The list goes on...

Stayed in December 2024

The staff were really helpful and assisted us when needed. Convenient transfer from and to the airport.

Stayed in November 2024