Reviews of Echarm plus International Hotel Guangzhou Changgang Metro Station Branch - Free Shuttle Bus to Canton Fair Complex During Canton Fair Period
Exit F or E, Changgang Metro Station, 362 Jiangnan Avenue South, Haizhu District, , Hai Zhu, 510280 Guangzhou, China
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Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewThe hotel is beautiful, the staff is very hospitable, there's no smoke smell in the rooms at all, and the breakfast offers a wide variety of options.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewLocation was good and big room
Terrible staff. Not helpful at all, charges me more than what the reservation was.
Dear PATRICIA, We sincerely apologize for the inconvenience you experienced during your stay. We are sorry that the front desk service fell short of your expectations, we take it very seriously. Please know that we are addressing this matter with our team to ensure it does not happen again. We hope you’ll give us another opportunity to restore your confidence in Echarm plus International Hotel. For further assistance, please contact us at customerservice@laistehotels.com or through WhatsApp +86 153 6004 6043. Respectfully, Customer Service Team Echarm plus International Hotel
Dear PATRICIA, We sincerely apologize for the inconvenience you experienced during your stay. We are sorry that the front desk service fell short of your expectations, we take it very seriously. Please know that we are addressing this matte… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewProperty was at a Subway,
Nobody spoke English. No shuttle bus to expo.
Dear olaf, We sincerely apologize for the inconvenience you experienced during your stay. We realized the attentiveness of the front desk staff could be improved, we take it very seriously. Please know that we are addressing this matter with our team to ensure it does not happen again. We hope you’ll give us another opportunity to restore your confidence in Echarm plus International Hotel. For further assistance, please contact us at customerservice@laistehotels.com or through WhatsApp +86 153 6004 6043. Respectfully, Customer Service Team Echarm plus International Hotel
Dear olaf, We sincerely apologize for the inconvenience you experienced during your stay. We realized the attentiveness of the front desk staff could be improved, we take it very seriously. Please know that we are addressing this matter wit… Show more
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewThe hotel is pretty and well decorated Everything is clean and working properly The bed was also comfy
We are extremely grateful for your appreciation of our hotel! We are delighted to know that you are satisfied with our decoration, cleanliness, and the comfort of our beds. Your affirmation is the greatest encouragement for our work. We will continue to maintain high standards of service and facilities to ensure that every guest enjoys a pleasant stay. If you have any other needs or suggestions during your stay, please feel free to tell us, and we will be happy to serve you. We look forward to your next visit!
We are extremely grateful for your appreciation of our hotel! We are delighted to know that you are satisfied with our decoration, cleanliness, and the comfort of our beds. Your affirmation is the greatest encouragement for our work. We wil… Show more
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewCheck in was quick. Staff was friendly. Lobby area and restaurant were clean and spacious. Breakfast and service was very good. Our room was clean and spacious.
Thank you for your detailed feedback! We're glad to hear that your check-in process was swift, the staff were friendly, the lobby and restaurant were clean and spacious, and that you enjoyed both the breakfast and overall service. We're also pleased that your room met your expectations in terms of cleanliness and spaciousness. Your satisfaction is our top priority, and we strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your recognition of our efforts and look forward to welcoming you again in the future. If there's anything else we can do to improve your stay, please don't hesitate to let us know.
Thank you for your detailed feedback! We're glad to hear that your check-in process was swift, the staff were friendly, the lobby and restaurant were clean and spacious, and that you enjoyed both the breakfast and overall service. We… Show more