Reviews of Kempinski Residences Guangzhou - Free shuttle between hotel and Exhibition Center during Canton Fair & Exhibitor registration Counter
No.19 Jianshe 6th Road, Yuexiu District, Guangzhou, Yue Xiu, 510060 Guangzhou, China

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery rooming!!
Dear value guest, thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski Residences Guangzhou.
Dear value guest, thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski Resid… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewAll was good the all the staff, clean, location Its the our second time … Thank you family of Kempinski
Nothing
Dear value guest, thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski Residences Guangzhou.
Dear value guest, thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski Resid… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewFront Desk Staff: Abby is very helpful and always smiling. Justin is also a very helpful person.. One of the staff members at the gate is truly wonderful—very helpful, always smiling, and always ready to assist everyone.
Dear valued guest, Thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski Residences Guangzhou
Dear valued guest, Thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewBreakfast and location is 10/10 , food is so delicious
Nothing
Dear value guest, thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski Residences Guangzhou.
Dear value guest, thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski Resid… Show more
Reviewed: 21 July 2025 · Stayed in May 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe stay was awesome! In addition, the hotel staff made our stay even more enjoyable. Especially uncle 杨伟明门口门童was extremely helpful to help us find our missing parcel. He even took the initiative to followup and call the dispatcher for us. Highly recommend!!
Dear valued guest, Thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski Residences Guangzhou
Dear valued guest, Thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski … Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe location and friendly staff at the reception. We had stayed twice at this property. Although there is a bit of construction it did not bother us with our travel and stay. We had exceptional welcome from Ms Zoeky during our checkin. We so pleased with the Kempinski Guangzhou.
All was exceptional.
Dear value guest, thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski Residences Guangzhou.
Dear value guest, thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski Resid… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewGood, generous accommodation. Very spacious apartment.
There’s only one problem in all Chinese or Hong Kong hotels I visited: there’s constant cigarette smoke in the common floor corridors areas. This makes the impression always a bit degrading.
Dear value guest, thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski Residences Guangzhou.
Dear value guest, thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski Resid… Show more
Reviewed: 10 July 2025 · Stayed in May 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewClean property with great facilities
Construction in the environment made it difficult getting onto the highway.
Dear Guest, Thank you for choosing Kempinski Residences Guangzhou as your residence while in Guangzhou and taking the time to share this essential feedback with us. Apologize for any inconvenience caused by the surrounding municipal works. We do hope that we will have the opportunity of welcoming you back to Kempinski Residences Guangzhou. Meantime, please do not hesitate to let me know if there is anything we can do to restore your confidence in Kempinski Residences Guangzhou. Best Regards, Kempinski Residences Guangzhou
Dear Guest, Thank you for choosing Kempinski Residences Guangzhou as your residence while in Guangzhou and taking the time to share this essential feedback with us. Apologize for any inconvenience caused by the surrounding municipal works.… Show more
Reviewed: 1 July 2025 · Stayed in April 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe room is huge, clean and comfortable, it was beyond my expectation. Nothing to complain about
Nothing
Dear value guest, thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski Residences Guangzhou.
Dear value guest, thank you for sharing your stay experience of Kempinski Residences Guangzhou. We are delighted to learn that your stay with us was overall enjoyable. And looking forward to welcoming you back. Warm Regards, Kempinski Resid… Show more