Reviews of Hampton by Hilton Guangzhou Renhe Baiyun Airport-Free Shuttle bus at Guangzhou Baiyun Airport
No 1318 Fanghua Highway, Baiyun District, Baiyun District, 510470 Guangzhou, China
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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat rooms great friendly staff
Nothing
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewrooms are spacious, clean and modern
staff barely speaks English, they cannot give you much information. Wifi isn’t great. There’s a smell of cigarettes in the common areas. The area isn’t great. Lots of construction sites, far from the metro, on a road with lots of traffic
Dear guests, we know that your experience is very important to us, so we attach great importance to your comments. We are deeply sorry for the geographical location you mentioned. Indeed, due to the development of the surrounding area, the surrounding environment is different from what you expected, which has brought you inconvenience, and we sincerely apologize for this.Regarding the network problem and the staff's oral English ability, the hotel has sent relevant engineers to carry out maintenance and upgrading, and strengthen oral English training for hotel staff. I am very sorry for the inconvenience. Thank you very much for your valuable suggestions to the hotel. We will rectify them and make full preparations for your stay again.
Dear guests, we know that your experience is very important to us, so we attach great importance to your comments. We are deeply sorry for the geographical location you mentioned. Indeed, due to the development of the surrounding area, the … Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewMaintained the Standards
It’s bit far from the City or we chose the wrong location
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewThis property has really good staff in front desk mainly ADA she is very down to earth very polite and very humble she had made all arrangements of us which has gone very easy she was taking ordering us as we were muslim she was guiding us for food restaurant's and all even their bus service to canton fair and airport 24/7 available so i recommend this is best hotel in best price and on top not feeling us that we are in other country ..., so thank you each one of you of hotel staff abd special thanks to ada thank you 🫡
Front desk staff specially ADA
After receiving your high praise, Huan Xiaopeng and his friends are super happy! Huanxiaobeng Club has always maintained the spirit of "friendliness, reliability, care and comprehensiveness" and continues to serve every guest ~ I look forward to your coming again! -Huan Xiao Peng who can't stop praising.
After receiving your high praise, Huan Xiaopeng and his friends are super happy! Huanxiaobeng Club has always maintained the spirit of "friendliness, reliability, care and comprehensiveness" and continues to serve every guest ~ I … Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThe property was well kept and mostly new I think? Staff was friendly
The wifi did not work most of the time, and when it was working the speed was very slow There was not 1 English tv channel available which I think is a problem seeing the wifi did not work properly. The fact that there was no one at the hotel that could properly speak English to communicate is a big problem. This created a problem with my airport pickup that caused me to have to take a taxi from the airport, for which I was super over charged for..500 RMB for a taxi teip of less than 10km because the hotel staff does not understand english when i called from the airport. They answered but nobody could assist me because of not understanding English
Hello, dear friends, thank you very much for choosing Guangzhou people and Hilton Huanpeng Hotel at Baiyun Airport. I'm sorry this stay has brought you an unpleasant experience. For your feedback, the hotel staff has sorted out the process and made it more accurate in speech and schedule. Thank you very much for urging us. We will do our best to get better and better. Hilton Huanpeng's road to success in China cannot be separated from the help and encouragement of every guest. We look forward to your coming again and waiting for you.
Hello, dear friends, thank you very much for choosing Guangzhou people and Hilton Huanpeng Hotel at Baiyun Airport. I'm sorry this stay has brought you an unpleasant experience. For your feedback, the hotel staff has sorted out the proc… Show more
Reviewed: 15 April 2025 · Stayed in March 2025
Verified reviewVery kind helpful staff. Extremely quiet and comfortable with block out curtains, free airport shuttle, reception staff kindly allowed extended checkout due to a late flight.
A little isolated from restaurants & shops
Meet the best of you at the best time. Huan Xiaopeng is very happy to get your approval. We will not leave until the time is old. Huan Xiaopeng looks forward to meeting you again ~
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewCleanliness, comfort, nice staff
Restaurant was closed when we went there to have a dinner (around 8pm)
Hello,Dear guest,!thank you very much for choosing Guangzhou Renhe Hilton Hotel Baiyun Airport. Thank you for your favorable comments on the hotel. It is our problem. I didn't tell you that our hotel is only open for breakfast，Lunch and dinner are closed.but it doesn't matter. There is a restaurant next to the hotel and a food street nearby. Welcome to visit our hotel next time and try our food.
Hello,Dear guest,!thank you very much for choosing Guangzhou Renhe Hilton Hotel Baiyun Airport. Thank you for your favorable comments on the hotel. It is our problem. I didn't tell you that our hotel is only open for breakfast，Lunch and… Show more
Reviewed: 18 February 2025 · Stayed in January 2025
Verified reviewReviewed: 4 November 2024 · Stayed in November 2024
Verified reviewThe rooms are clean as always and the breakfast is excellent. The staff is very friendly and helpful
Thank you very much for your recognition. Thank you for taking the precious time to leave your comments here. Huan Xiaopeng is very pleased to see that you are satisfied with this stay experience. Your encouragement is our greatest motivation. Your approval is very important to us, and Huan Xiaopeng also hopes to create a warm and cordial stay experience for all guests, and looks forward to meeting you again-Huan Xiaopeng with stars in his eyes
Thank you very much for your recognition. Thank you for taking the precious time to leave your comments here. Huan Xiaopeng is very pleased to see that you are satisfied with this stay experience. Your encouragement is our greatest motivati… Show more
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewAmazing new facility. Excellent staff. Super clean good size room. High tech curtains and room service robot. Close to metro station, mall and restaurants. My hotel of choice in Guangzhou. Will definitely come back again.
Buffet breakfast options limited. Waiting long for elevator.
Hello! Thank you very much for your favor and love of our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Guangzhou people and Hilton Huanpeng Hotel Baiyun Airport will always stand in this city, waiting for your arrival! Be there or be square! Wish: Always smile _!Sep.: [图片] Sep.: Regarding your question about limited breakfast, I gave feedback to the kitchen here.I hope to give us a chance to bring you a better experience, and the other one is very sorry to bring you a bad elevator experience, because too many guests stayed in the hotel and used the elevator these days, which caused this situation.I hope you can understand, thank you.
Hello! Thank you very much for your favor and love of our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Guangzhou people and Hilton Huanpeng Hotel Baiyun Airport will always stand in this city, wai… Show more
Reviewed: 25 October 2024 · Stayed in October 2024
Verified reviewReviewed: 25 October 2024 · Stayed in October 2024
Verified reviewhotel ambience was good
no english speaking staff... Room cleaning not done properly
Hello! Thank you very much for your favor and love of our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Guangzhou people and Hilton Huanpeng Hotel Baiyun Airport will always stand in this city, waiting for your arrival! Be there or be square! Wish: Always smile _!With regard to the lack of oral training for personnel, we will definitely give more training in the future.
Hello! Thank you very much for your favor and love of our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Guangzhou people and Hilton Huanpeng Hotel Baiyun Airport will always stand in this city, wai… Show more
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 13 September 2024 · Stayed in September 2024
Verified reviewThe free shuttle was very reliable and the staff was very friendly. This was my second time staying at the facility and I will definitely choose the same place for my next trip to Guangzhou. The breakfast was also very good and the variety served was excellent
Nothing really
Thank you very much for your recognition. Thank you for taking the precious time to leave your comments here. Huan Xiaopeng is very pleased to see that you are satisfied with this stay experience. Your encouragement is our greatest motivation. Your approval is very important to us, and Huan Xiaopeng also hopes to create a warm and cordial stay experience for all guests, and looks forward to meeting you again-Huan Xiaopeng with stars in his eyes
Thank you very much for your recognition. Thank you for taking the precious time to leave your comments here. Huan Xiaopeng is very pleased to see that you are satisfied with this stay experience. Your encouragement is our greatest motivati… Show more
Reviewed: 29 August 2024 · Stayed in August 2024
Verified reviewVery clean and modern
Thank you for your praise, Huan Xiaopeng. Although your evaluation is very brief, what you praised is also appreciated by the guests in the hotel. I look forward to your coming again!
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewGoog breakfast, .
Location is off metro and difficult to get a taxi for visitors
Thank you for your praise, Huan Xiaopeng. Although your evaluation is very brief, what you praised is also appreciated by the guests in the hotel. I look forward to your coming again!
Reviewed: 20 June 2024 · Stayed in June 2024
Verified reviewRoom is so clean and tidy. Staff are so nice and helpful. I commend Liang(Shuttle Driver) for such a great person superb! I will come and stay again in this hotel. I highly recommend to stay in Hampton by Hilton hotel if you are in Guangzhou. It is close to the airport and they have a free shuttle. Breakfast buffet is superb as well.
Nothing
Hello! Thank you very much for your favor and love of our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Guangzhou people and Hilton Huanpeng Hotel Baiyun Airport will always stand in this city, waiting for your arrival! Be there or be square! Wish: Always smile _!
Hello! Thank you very much for your favor and love of our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Guangzhou people and Hilton Huanpeng Hotel Baiyun Airport will always stand in this city, wai… Show more
Reviewed: 9 June 2024 · Stayed in June 2024
Verified reviewSpacious room, friendly sttaff and great breakfast.
Far from.the city, no shopping or leisure activities nearby.
Thank you for your praise, Huan Xiaopeng. Although your evaluation is very brief, what you praised is also appreciated by the guests in the hotel. I look forward to your coming again!
Reviewed: 9 June 2024 · Stayed in June 2024
Verified reviewReviewed: 27 May 2024 · Stayed in April 2024
Verified review