Reviews of New World Hotel
No.520 Ren Min North Road, Yue Xiu, 510180 Guangzhou, China
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Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewNo breakfast, the wifi is weak, I go with my wife & my daughter 6 years old and I get the police check with 2 times for 2 days continuously around 21:30~22pm. The bed is so hard with my lung, so I must put one more extra blanket to can get sleep
Dear Guest, Hello! We are very grateful that you chose to stay with us and took the time to share your accommodation experience. We sincerely apologize that your stay did not meet your expectations. Regarding the absence of breakfast you mentioned, it was due to the renovation of the hotel restaurant, which prevented us from providing it. We have immediately investigated the network issue and are fully committed to ensuring the basic needs of every guest. We are truly sorry for the inconvenience caused by the hard bedding. In the future, we will add different hardness mattresses in the guest rooms for your selection and also prepare more spare bedding in the rooms to enhance your sleep comfort. Your feedback is our motivation for improvement. If you are willing to visit us again in the future, please feel free to contact us. We will arrange a more comfortable room type for you and provide you with considerate service. We hope to have the opportunity to make up for this regret and regain your recognition. Wish you and your family good health and all the best!
Dear Guest, Hello! We are very grateful that you chose to stay with us and took the time to share your accommodation experience. We sincerely apologize that your stay did not meet your expectations. Regarding the absence of breakfast you me… Show more
Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewStaff very good and agile
Dear customer, thank you very much for your high praise! We have always been committed to providing customers with high-quality services and a comfortable environment, while maintaining a cost-effective advantage. We will continue to strive and look forward to your next visit! Wish you and your family good health! Have a pleasant journey!
Dear customer, thank you very much for your high praise! We have always been committed to providing customers with high-quality services and a comfortable environment, while maintaining a cost-effective advantage. We will continue to strive… Show more
Reviewed: 16 October 2023 · Stayed in October 2023
Verified reviewReviewed: 30 August 2023 · Stayed in August 2023
Verified reviewThe size of the room and the modern shower.
The hotel generally needs a renovation, the rooms showed clear damage signs from humidity and also had a weird smell. The beds were very hard and the room had no natural light (there was a sort of closed balcony). Most of the staff was not too friendly they did not seem to care to much.
Dear Guest: Hello! We are very grateful that you have chosen to stay at our hotel. To keep up with the times, our hotel is constantly undergoing renovations and improvements, strengthening the training of staff services, and providing a better accommodation environment and warm and considerate services to more guests. Our hotel is located in the city center, with a superior location, convenient transportation, and can be easily reached by walking from Beijing Road, Shangxiajiufen Pedestrian Street, Chenjiazhi, Yuexiu Park, Liulahu Park, and the Pearl River. Guangxiao Temple is right next to the hotel. The subway station is just a 5-minute walk away, and the bus stop is right at the entrance. Opposite the hotel, there is a street of West Hua Road full of delicious and tasty food, including various flavors and traditional delicacies. There is everything you could want. We wish you a pleasant journey!
Dear Guest: Hello! We are very grateful that you have chosen to stay at our hotel. To keep up with the times, our hotel is constantly undergoing renovations and improvements, strengthening the training of staff services, and providing a bet… Show more
Reviewed: 13 August 2023 · Stayed in August 2023
Verified reviewLocation
Room.waa very old. No window Acs were bad. No tv
Dear guest, we are deeply sorry for the unpleasant experience you had! The issues with the room facilities you reported have been noted. We will arrange for upgrades (such as installing ventilation equipment, replacing air conditioners, etc.) as soon as possible. We look forward to your next visit. We will make up for this regret with a more comfortable environment and wish you a pleasant life!
Dear guest, we are deeply sorry for the unpleasant experience you had! The issues with the room facilities you reported have been noted. We will arrange for upgrades (such as installing ventilation equipment, replacing air conditioners, etc… Show more
Reviewed: 11 August 2023 · Stayed in August 2023
Verified reviewReviewed: 9 August 2023 · Stayed in August 2023
Verified reviewReviewed: 7 August 2023 · Stayed in August 2023
Verified reviewthe location is great and very close to the subway. the accessibility is good
the floor in my room had marks plus looks like they don't scrub the bathroom floor everyday. I found hair in the bathroom and the stone placed in my bathroom was dirty. Also the smoking was too much
Dear guest, thank you for your appreciation of the location! We are very sorry that the issues of room cleaning and smoking have affected your experience. We have asked the cleaning staff to enhance the thorough cleaning of the floors and bathrooms (including hair removal and stone maintenance), and to strengthen the smoking ban management. Your feedback is an important direction for our improvement. We hope to provide you with a cleaner and more comfortable accommodation environment next time. We look forward to your visit again!
Dear guest, thank you for your appreciation of the location! We are very sorry that the issues of room cleaning and smoking have affected your experience. We have asked the cleaning staff to enhance the thorough cleaning of the floors and b… Show more
Reviewed: 6 August 2023 · Stayed in August 2023
Verified reviewJust beside road nothing else
Not helpful staff even didn’t allow to use lobby restroom after checkout. Not recommend to come
Dear guest, we sincerely apologize that the service did not meet your expectations! Regarding the issue of being unable to use the lobby bathroom after check-out, we have reorganized the service process and will optimize the relevant arrangements to enhance convenience. We will also strengthen training for staff services to prevent similar situations from occurring again. Your opinion is of great significance to us. We hope to have the opportunity to make up for the shortcomings and look forward to your feedback and supervision!
Dear guest, we sincerely apologize that the service did not meet your expectations! Regarding the issue of being unable to use the lobby bathroom after check-out, we have reorganized the service process and will optimize the relevant arrang… Show more