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  5. Reviews of Swisstouches Guangzhou Hotel Residences

Reviews of Swisstouches Guangzhou Hotel Residences

No. 9, 7th Street of Helong Road,Baiyun District, Baiyun District, 510470 Guangzhou, China

#57 of 449 hotels in Guangzhou

Guests' Choice

Review score

Based on 153 apartment reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.2

  • Facilities

    9.0

  • Staff

    8.7

  • Value for money

    8.9

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 1 September 2025

    9.0
    Wonderful stay in modern and clean hotel with great staff and a robot!!
    • Leisure trip
    • Family with young children
    • Luxury Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    Lovely clean modern rooms with lovely outlook

    Stayed in September 2025

  • Reviewed: 12 May 2025

    9.0
    Good stay, highly recommend
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Quiet and nice place, laundromats available so you can wash your clothes if needed, room service always ready to clean your room, reception people very nice and happy to help

    Stayed in May 2025

  • Reviewed: 1 February 2025

    10
    Excellent accomodation for layover – great value for money.
    • Leisure trip
    • Couple
    • Special Offer - Queen Room ( no window)
    • Stayed 1 night
    • Submitted via mobile

    We booked at Swisstouches during a 20-hour layover. The accomodation had great amenities and really lovely staff. We wanted to visit Pear River during our time, we used local taxi app Didi which was simple, quick and reasonably priced. The room was great, amenities were excellent and buffet breakfast had something to suit everyone. Would definitely recommend.

    Stayed in February 2025

  • Reviewed: 18 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Some personnel did not speak English at all which made it difficult

    Nice rooms

    Stayed in December 2024

  • Reviewed: 14 January 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Location is too far from city.

    Hotel is nice.

    Stayed in October 2024

  • Reviewed: 5 January 2025

    10
    Exceptional
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights

    easy transfer to and from airport

    Stayed in December 2024

  • Reviewed: 2 January 2025

    8.0
    a mixed effort - good exercise facilities - overall the hotel falls very short of expectations.
    • Leisure trip
    • Couple
    • Special Offer - Queen Room ( no window)
    • Stayed 2 nights

    The whole hotel was set to heating - we had to turn off the air conditioning in our room. When we arrived we did raise that with the reception staff - the woman working on the 29th of December was the most reticent and unwelcoming person we had experienced so far in China. She said open the window if you are hot. Given that we were on a main road which is extremely noisy and dusty, we could not do that all night. We also wore ear plugs as the construction trucks were so loud. The area that the hotel is in is VERY rundown looking - it looks like Bali - broken pavement, scooters everywhere blocking the pavement, railings getting in the way of carrying luggage. The food in the breakfast was cold half the time. I trust the reviews for this hotel more on trip.com than booking.com. It is definitely not an 8.8 for excellence, I would NOT stay here again.

    The hotel has a fabulous gym and swimming pool area. It also has a free washing machine and dryer service - Western hotels need to do this! It is very close (walking distance) to the Renhu metro station and a big shopping mall and food district.

    Stayed in December 2024

  • Reviewed: 31 December 2024

    10
    Exceptional
    • Family with young children
    • Luxury Family Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in December 2024

  • Reviewed: 21 December 2024

    10
    To be repeated.
    • Leisure trip
    • Solo traveller
    • Special Offer - Queen Room ( no window)
    • Stayed 1 night
    • Submitted via mobile

    Pick up service, poorly organized.

    Clean, well appointed, facility. Lovely breakfast.

    Stayed in December 2024

  • Reviewed: 20 December 2024

    10
    Exceptional
    • Solo traveller
    • Special Offer - Queen Room ( no window)
    • Stayed 1 night
    • Submitted via mobile

    Comfortable modern hotel. Very clean room. Friendly staff

    Stayed in November 2024

  • Reviewed: 19 December 2024

    9.0
    Fantastic hotel for a layover.
    • Leisure trip
    • Family with young children
    • Luxury Family Room
    • Stayed 1 night
    • Submitted via mobile

    Our shuttle bus took a while to pick us up, but that was due to a traffic jam, and when it arrived it was excellent.

    Wonderful hotel. Super comfortable bed, heated pool, great buffet breakfast and friendly staff.

    Stayed in December 2024

  • Reviewed: 18 December 2024

    8.0
    Overall very good but the complete lack of internet access was a constant irritant.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The Wi-Fi was rubbish, it didn’t work at all.

    The food generally was very good and fairly priced.

    Stayed in December 2024

  • Reviewed: 8 December 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Special Offer - Queen Room ( no window)
    • Stayed 1 night
    • Submitted via mobile

    No windows. I knew it when I booked and I only stayed one night, but for a longer stay I’d prefer windows

    Better than expected, spacious room, well equipped, near airport and near a street with lots of rateltjes in the evening. Good swimming pod

    Stayed in October 2024

  • Reviewed: 4 December 2024

    10
    Excellent hotel
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We like everything, very nice hotel, warm pool, nice breakfast and convenient for a stopover in Guangzhou.Very impressed with all of it

    Stayed in December 2024

  • Reviewed: 28 November 2024

    9.0
    Superb
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 1 night

    Check-in was fast also reservation for shuttle bus next day went smooth. Location was nice, close to living area with nice street food in the evening. Also the shoppinng mall was close by.

    Stayed in October 2024

  • Reviewed: 5 November 2024

    10
    Great value hotel except front desk people.
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Front desk not really friendly.

    It was clean with the good breakfast buffet! Free laundry room.

    Stayed in November 2024

  • Reviewed: 5 November 2024

    9.0
    Superb!!
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    This is a fantastic Hotel to stay in Guangzhou if you're looking to be near the airport!! All the staffs are very responsive, the rooms are in excellent condition, the shower is absolutely brilliant and lods of amenities provided too!! Breakfast isn't bad too!! Good variety and tasty too!! The location is very good too!! Nearby Mall, metro station and lods of eatery options! Highly recommended!!!

    Stayed in October 2024

  • Reviewed: 2 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Special Offer - Queen Room ( no window)
    • Stayed 2 nights
    • Submitted via mobile

    The staff was very accommodating. There is a free shuttle from and to the airport. The room was spacious and clean with all amenities.

    Stayed in October 2024

  • Reviewed: 29 October 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very cozy rooms, worth the bucks. Clean and neat.

    Stayed in October 2024

  • Reviewed: 27 October 2024

    9.0
    Love it though is a bit out of town
    • Business trip
    • Solo traveller
    • Special Offer - Queen Room ( no window)
    • Stayed 1 night
    • Submitted via mobile

    Staff English language a problem Reception area not as nice as other areas

    Friendly staff Deco comfortable good breakfast

    Stayed in October 2024

  • Reviewed: 24 October 2024

    9.0
    Best place, and Great Price
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    overall the stay was very good, comfortable. got all the facilities what a 5 star hotel could provide (I didn't check health club though) breakfast is Ok metro line is quite near, 10 mins walk.

    Stayed in October 2024

  • Reviewed: 27 August 2024

    9.0
    Comfortable and relaxing.
    • Leisure trip
    • Couple
    • Special Offer - Queen Room ( no window)
    • Stayed 1 night
    • Submitted via mobile

    The WiFi connection was poor.

    The pool, fitness centre, breakfast and bedroom decor!

    Stayed in August 2024

  • Reviewed: 24 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Quality hotel

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    Surprising gem in Tenho near Baiyun Airport
    • Leisure trip
    • Family with young children
    • Luxury Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The wifi signal was weak at times. In China, it is difficult to get your usual Google & WhatsApp apps without a useful VPN. I tried Surfshark & NordVPN which were unsuccessful. I purchased AOX VPN which worked.

    Excellent hotel for the price (approximately 570 RMB per night for a family room in August) that includes Airport shuttle, breakfast (optional), pool & gym. Friendly reception staff & efficient service. Breakfast provided a nice array of hot and cold options. Coffee was nice but only Chinese tea was available. The restaurant staff were very polite & attentive. The hotel is situated about 15-20 minutes drive from the airport (I could not hear the planes from the room). The closest metro station [Renho] is only 4-5 minutes walk away (turn right when you come out of the hotel). The are plenty of restaurants and a shopping plaza in that area too. Highly recommended!

    Stayed in August 2024

Showing 1 – 25

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