Reviews of Arthur Hotel Canton Tower Guangzhou-Free shuttle bus for the 138th Canton Fair广州塔骑士物语酒店
No. 375, Middle Xingang Road, Hai Zhu, 510000 Guangzhou, China

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewClean, bright rooms. The staff really listen to guests. I asked for a higher floor and they checked me into the top one. In the room, the toilet hose was leaking a little, so I called reception, they came quickly, checked it, apologized, and offered to move me to the neighboring room if I wished. As a bonus, they offered a free minibar and breakfast vouchers. We didn’t use the minibar and skipped the breakfasts since we already had plans, but it was still a very nice gesture and shows they care about their guests. The hotel also has a good laundry service. Good breakfasts. Overall, I recommend this place. Very close to the shopping mall. Excellent location.
-
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewDirty rooms, full of hair and dust, everything though was very good. FYI staff does not speak English.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe location was central and easily accessible by taxis. The hotel was of a very high standard. The room very comfortable and excellent value for money. Breakfast was reasonable by Chinese standards. A reasonable selection however the cooked foods were a little light on selection and quite cold. This seemed consistent every day. Loved the little robot that made the fresh Asian hot foods to order.
The noise in the restaurant. The previous comment about the breakfast should suffice.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewSpacious, clean room, clean bathroom. Good bed, king size. TV/projector, air-con, fridge etc - all in perfect working order. The hotel is very close to the Metro and a short stroll to the Canton Tower complex. Very good breakfast. Staff very polite and attentive.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewI liked everthing about the hotel especially the staff, very helpful.
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewLocation - direct train from airport, malls nearby, walking distance to Canton Tower Breakfast - good spread & variety, bothers to make some changes every day Washing machines - free to use Room - clean and spacious, with huge projector TV screen (like watching in a cinema) Guest service - polite and patient in answering my questions, complimentary drinks every evening Love the inspirational quotes at every floor
Small issue - a little dim along the corridor.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewNear Canton Tower
The location it’s minor street
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewProperty located close to metro line 3 which connects the airport. Nearby many local restaurants and family marts available. Easily canton fair can be connected. Was given a welcome drink. Front desk was very helpful. Spacious and very neat room.
Nothing to say
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewComplimentary drinks, cleaner service, staff kindness, cleaness of hotel. Breakfast choices. Fully Free laundry access.
Air conditioning steady room temperature. Fluctuations of temperature setting at 26degree and control temperature Fluctuations from 21 to 26 degrees.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewunfortunately there is no internet
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewFriendly Staff, good location, clean, comfortable.
Not what I didn't like, but directions to the hotel could be easier for those arriving by metro. If arriving by Metro on Line 3, use exit B. You now have a very busy road in front of you. Turn left into a small but busy street. Walk 100m down the street passing a small school. The Hotel entrance is immediately after the school.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in May 2025
Verified reviewThe staff went the extra mile, it was really pleasant
Nothing
Dear Guest, Thank you for taking the time to share your kind words! Our team is dedicated to going the extra mile, and we're thrilled to hear that our efforts made your stay pleasant. Creating a memorable experience for you is what drives us, and we can't wait to welcome you back for another exceptional stay. Warm regards
Dear Guest, Thank you for taking the time to share your kind words! Our team is dedicated to going the extra mile, and we're thrilled to hear that our efforts made your stay pleasant. Creating a memorable experience for you is what driv… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in April 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewNear to metro station.
Nothing.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in April 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewGreat location, excellent room, on the Metro Line 3 and Line 8 to the Expo. Near great shops and handy to everywhere.
Nothing bad to say.
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewRoom is huge , clean and comfortable. Location is quiet in Hai Zhu , you can easily move around with DiDi. Hotel breakfast is basic , staff is friendly. Overall experience is good .
Breakfast can be better .