Reviews of Vignette Collection The Xanadu Guangzhou, an IHG Hotel
No.1 Xing Dao Huan Nan Road, International Bio Island, Hai Zhu, 510308 Guangzhou, China
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Reviewed: 3 July 2025 · Stayed in May 2025
Verified reviewReviewed: 30 June 2025 · Stayed in April 2025
Verified reviewspacious room
more english speaking staff wouldve helped with our stay
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel rooms! At the same time, thank you for your feedback. We will take your opinions and suggestions seriously, continuously improve our staff English speaking, so that every single guest can enjoy a pleasant stay experience. If you have any other questions or suggestions, please feel free to contact us at any time. Looking forward to your visit again, thank you! The Xanadu Guangzhou, Vignette Collection
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel rooms! At the same time, thank you for your feedback. We wi… Show more
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 15 June 2025 · Stayed in March 2025
Verified reviewVery modern hotel Big nice rooms Very good breakfast
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The hotel enjoys unique geographical advantages, located in the quiet Guangzhou International Biological Island, a river island surrounded by water, Guangzhou University City in the south, Guangzhou International Convention and Exhibition Center in the north and Canton Tower, enjoying the beautiful scenery of Guanzhou River and the Pearl River flowing together. The hotel is surrounded by lush greenery and a peaceful environment, away from the hustle and bustle of the city, enjoying fresh air and experiencing a pleasant and comfortable environment. We look forward to your next stay at The Xanadu Guangzhou, Vignette Collection.
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The hotel enjoys unique geographic… Show more
Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewbreakfast good, nice hotel
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The hotel enjoys unique geographical advantages, located in the quiet Guangzhou International Biological Island, a river island surrounded by water, Guangzhou University City in the south, Guangzhou International Convention and Exhibition Center in the north and Canton Tower, enjoying the beautiful scenery of Guanzhou River and the Pearl River flowing together. The hotel is surrounded by lush greenery and a peaceful environment, away from the hustle and bustle of the city, enjoying fresh air and experiencing a pleasant and comfortable environment. We look forward to your next stay at The Xanadu Guangzhou, Vignette Collection.
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The hotel enjoys unique geographic… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewN/A
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! We look forward to your next stay at The Xanadu Guangzhou, Vignette Collection.
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! We look forward to your next stay a… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewBreakfast was great, hotel view was amazing you could see the canton tower from one side. The location of the hotel was quite far from everything but using the Chinese application didi, a 30 minute car journey to some of the main attractions such as the canton tower only cost 26.8 RMB (around £2.80) so it was very cheap. There was also a free shuttle to the Metro station
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The hotel enjoys unique geographical advantages, located in the quiet Guangzhou International Biological Island, a river island surrounded by water, Guangzhou University City in the south, Guangzhou International Convention and Exhibition Center in the north and Canton Tower, enjoying the beautiful scenery of Guanzhou River and the Pearl River flowing together. The hotel is surrounded by lush greenery and a peaceful environment, away from the hustle and bustle of the city, enjoying fresh air and experiencing a pleasant and comfortable environment. We look forward to your next stay at The Xanadu Guangzhou, Vignette Collection.
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The hotel enjoys unique geographic… Show more
Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewGreat View! Great Place! Not far from the canton fair + Quiet area
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The hotel enjoys unique geographical advantages. The hotel is located in the quiet Guangzhou International Biological Island, a river island surrounded by water, Guangzhou University City in the south, Guangzhou International Convention and Exhibition Center in the north and "Little Man Waist", enjoying the beautiful scenery of Guanzhou River and the Pearl River flowing together. The hotel is surrounded by lush greenery and a peaceful environment, away from the hustle and bustle of the city, enjoying fresh air and experiencing a pleasant and comfortable environment. We look forward to your next stay at The Xanadu Guangzhou, Vignette Collection.
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The hotel enjoys unique geographica… Show more
Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewGreat View! Great Place! Not far from the canton fair + Quiet area
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The hotel enjoys unique geographical advantages. The hotel is located in the quiet Guangzhou International Biological Island, a river island surrounded by water, Guangzhou University City in the south, Guangzhou International Convention and Exhibition Center in the north and "Little Man Waist", enjoying the beautiful scenery of Guanzhou River and the Pearl River flowing together. The hotel is surrounded by lush greenery and a peaceful environment, away from the hustle and bustle of the city, enjoying fresh air and experiencing a pleasant and comfortable environment. We look forward to your next stay at The Xanadu Guangzhou, Vignette Collection.
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The hotel enjoys unique geographica… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe hotel was very good for the money, with comfortable rooms, a very good breakfast, and a quite decent restaurant. The area is a bit isolated, however, within a relatively short distance of 1.5 kilometers, there was a metro station, a convenience store, a Starbucks, and a McDonald's. But what made this stay amazing was the hotel staff! They were all fantastic and made a huge difference. Colin at the reception and Peng were amazing, the girls at the reception ! I am grateful to them. They truly took service to another level! I recommend this hotel to foreign visitors, and I assure them that the staff will do everything to help you, from assistance with using Didi to finding and securing medication and even online food orders when the restaurant was closed!
The stuff most of all !!
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The hotel enjoys unique geographical advantages, located in the quiet Guangzhou International Biological Island, a river island surrounded by water, Guangzhou University City in the south, Guangzhou International Convention and Exhibition Center in the north and Canton Tower, enjoying the beautiful scenery of Guanzhou River and the Pearl River flowing together. The hotel is surrounded by lush greenery and a peaceful environment, away from the hustle and bustle of the city, enjoying fresh air and experiencing a pleasant and comfortable environment. We look forward to your next stay at The Xanadu Guangzhou, Vignette Collection.
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The hotel enjoys unique geographic… Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewThe high technology robots and room bathroom; The lovely view and massive neat bedroom; it's an industrial city so if you have some business it's the best place.
Staff at the reception were laughing whilst speaking to them in English, no matter what was the reason that was rude; without a translator into your device with their own program you will not be able to communicate in china; China Wi-Fi was meant for Chinese, we couldn't utilize it so a rooming line is a must; no wheelchair nor a pave path for it; Mosquitos are terrible though the room has a Vap; breakfast was meant for Chinese taste only; Noone stopped the annoying neighbors above us at mid of night!!; Tooo far away from airport and the downtown;
Dear Sir/Madam, thank you for choosing to stay at The Xanadu Guangzhou, Vignette Collection. Thank you for your feedback. Our service team has immediately taken corrective measures - strengthening hotel network maintenance and supervision, and we will provide further training to the service staff to ensure that they can better serve customers. At the same time, we will also strengthen the supervision of service quality to ensure that every customer can enjoy high-quality service. Thank you again for your feedback. We will take your opinions and suggestions seriously, continuously improve and enhance our service quality, so that every guest can enjoy a pleasant stay experience. If you have any other questions or suggestions, please feel free to contact us at any time. Looking forward to your visit again, thank you! The Xanadu Guangzhou, Vignette Collection
Dear Sir/Madam, thank you for choosing to stay at The Xanadu Guangzhou, Vignette Collection. Thank you for your feedback. Our service team has immediately taken corrective measures - strengthening hotel network maintenance and supervisi… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewI loved my stay there. Everything was amazing specifically their hospitality and quick service.
N/A
Dear Sir/Madam, thank you for choosing The Xanadu Guangzhou, Vignette Collection and sharing your stay experience. Thank you for your appreciation of the hotel service. It is an honor that you have noticed the efforts made by our service team to improve your accommodation experience, especially your recognition and affirmation of the hotel's efforts to improve service quality. The hotel is committed to providing personalized services and exclusive benefits to create unforgettable travel experiences for you. Your encouragement is the driving force for us to strive for excellence in our services. Looking forward to welcoming you again. The Xanadu Guangzhou, Vignette Collection
Dear Sir/Madam, thank you for choosing The Xanadu Guangzhou, Vignette Collection and sharing your stay experience. Thank you for your appreciation of the hotel service. It is an honor that you have noticed the efforts made by our servic… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewIt's ambience , infinity pool
I booked the hotel without breakfast but when I reached there I decided to take breakfast . That time, the receptionist quoted us 128 per person so that time I little disappointed . Rest everything was excellent 👌
Dear Sir/Madam, thank you for choosing to stay at The Xanadu Guangzhou, Vignette Collection. The price of breakfast on-site will be higher, so it is recommended to book breakfast when booking a room online. Thank you again for your feedback. If you have any other questions or suggestions, please feel free to contact us at any time. Looking forward to your visit again, thank you! The Xanadu Guangzhou, Vignette Collection
Dear Sir/Madam, thank you for choosing to stay at The Xanadu Guangzhou, Vignette Collection. The price of breakfast on-site will be higher, so it is recommended to book breakfast when booking a room online. Thank you again for your fee… Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewI booked a reservation that included breakfast and even showed the front desk my confirmation clearly stating it. Despite acknowledging that they could see it too, they simply told me “it doesn’t work” and refused to honor it. Very disappointing experience — it’s unacceptable for a hotel to not respect the reservation details provided to the customer. This created unnecessary frustration during my stay. I hope the management takes this feedback seriously and improves their communication and service.
Dear Sir/Madam, thank you for choosing to stay at The Xanadu Guangzhou, Vignette Collection. We will provide further training to the service staff to ensure that they can better serve customers. We will conduct a thorough investigation into the issue. We will take your opinions and suggestions seriously, continuously improve and enhance our service quality, so that every guest can enjoy a pleasant stay experience. If you have any other questions or suggestions, please feel free to contact us at any time. Looking forward to your visit again, thank you! The Xanadu Guangzhou, Vignette Collection
Dear Sir/Madam, thank you for choosing to stay at The Xanadu Guangzhou, Vignette Collection. We will provide further training to the service staff to ensure that they can better serve customers. We will conduct a thorough investigation … Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in March 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewWiFi was very poor
Dear Sir/Madam, thank you for choosing to stay at The Xanadu Guangzhou, Vignette Collection. We will provide further training to the service staff to ensure that they can better serve customers. At the same time, we will also strengthen the supervision of service quality to ensure that every customer can enjoy high-quality service. Our service team has immediately taken corrective measures - strengthening hotel network maintenance and supervision, continuously improving and perfecting InterContinental's true hospitality. Looking forward to your visit again, thank you! The Xanadu Guangzhou, Vignette Collection
Dear Sir/Madam, thank you for choosing to stay at The Xanadu Guangzhou, Vignette Collection. We will provide further training to the service staff to ensure that they can better serve customers. At the same time, we will also strengthen… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewRoom and Breakfast
- Slow Wifi Internet - Free Shuttle Bus should be until 9:30pm
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The hotel enjoys unique geographical advantages. The hotel is located in the quiet Guangzhou International Biological Island, a river island surrounded by water, Guangzhou University City in the south, Guangzhou International Convention and Exhibition Center in the north and "Little Man Waist", enjoying the beautiful scenery of Guanzhou River and the Pearl River flowing together. The hotel is surrounded by lush greenery and a peaceful environment, away from the hustle and bustle of the city, enjoying fresh air and experiencing a pleasant and comfortable environment. Thank you again for your feedback. Our service team has immediately taken corrective measures - strengthening hotel network maintenance and supervision, continuously improving and perfecting InterContinental's true hospitality.We look forward to your next stay at The Xanadu Guangzhou, Vignette Collection.
Thank you for staying at The Xanadu Guangzhou, Vignette Collection and leaving us a valuable review despite your busy schedule! It is an honor to receive your praise for the hotel facilities and services! The hotel enjoys unique geographica… Show more
Reviewed: 11 April 2025 · Stayed in April 2025
Verified review