Nothing

Breakfast, rooms were so comfortable and facilities were great too

Stayed in August 2025

The closest Metro station is DaShi on line 3, which takes you directly through the City to the Airport, but it is a two and a half Kilometre taxi ride. I used DiDi and it cost about A$4.

This Hotel is exceptional, it’s marble, gold and mahogany everywhere. The lobby is palatial, the lifts are to die for and the rooms are twice the size of any hotel I have previously experienced. The swimming pool on the fifth floor is immense and there are tennis courts and a well appointed gym. It doesn’t stop there, as there is a massive steam room and a sauna. My room had an enormous bath tub and the bed was much bigger than a King size. The whole experience was next level. My room was on the 17th floor and the view was over the Pearl River.

Stayed in June 2025

Property is said to be wheelchair friendly. Although most of the places are accessible. The swimming pool is not at all convenient for people on wheelchair as the only way to reach that side of Property is through stairs.

Property, food, and location are excellent. Lake view suites are breathtaking. Food was fresh and yummy. Lots of options for kids as well.

Stayed in April 2025

Rooms

Stayed in April 2025

Nice hotel , good facilities. The Chinese restraunt was kind of average

Stayed in April 2025

For an exhibition it is pleasant to stay in this hotel. In years which we use services of this hotel the quality of services is maintained at the level.

Stayed in April 2025

Breakfast was a bit below par (for my taste at least), but I still managed to find something. The room was missing an ironing equipment, which is a bit of a problem, as I am traveling from far away and for business purposes. The air conditioning didn't work properly in the lobby and the breakfast restaurant.

Nice hotel, even though there is one with identical name few km away, and of course, the taxi took us to that one. However, the hotel shuittle service took us to the other one rather quickly. Rooms are very spacious and clean

Stayed in April 2025

Very comfortable room , beds were amazing ! Very spacious and clean

Stayed in February 2025

Fine!

Stayed in April 2024

nothing i can think of

It was overall great , nothing to dislike

Stayed in April 2024

One thing i didnt like that stuff at reception doesnt know english language

I like everything in this hotel.the location service,food,big rooms with balcony it is great.

Stayed in April 2024

None

The hotel is very nice and looks stunning in its decoration. Worth to stay here.

Stayed in April 2024

The breakfast could include some more variety, but for the price it's a great value. Also, TV didn't really have any cartoons for kids.

Beautiful hotel with big nice clean rooms and a wonderful bathtub. Their gym was unbelievable, really good, 3 rooms. The indoor swimming pool was nice and cozy and we really enjoyed it. My kids really liked our room aa it had plenty of space for them to run around.

Stayed in February 2024

Staffs are not friendly and not helpful . 1. Most of staffs don’t have smile on their faces , looks very unhappy . 2. Reception staffs don’t speak good English .3, when we checked in , no one remind us the breakfast end time is 10:00 am . So When we went to the lobby to ask the breakfast location (at exact 10:00) , the staff told us that it was finished. If he reallly wanna help, he should have told us go to have a look if there was still some food .and actually we did go to see and got some food before they remove the food . 4. Surprised to see that the area in front of reception didn’t have any sofas to sit , only found 4 set of small sofas in the next lobby . Door can’t close by itself because there is some problem ( the staff know ). We also have to push hard to open the door . Every time after pressing Toilet flush button , there is very loud noise and sounds like baby screaming !

Beautiful interior design . Good room size .

Stayed in June 2025

Terrible breakfast, smell at breakfast, i had to go to Starbucks every morning to have something to eat even i paid for breakfasts for al my stay in advance. Europeans will have problem to find something to eat at breakfast. Dońt pay for it. lobby bar closed. Stuff has problem to communicate in English

Quite area

Stayed in May 2025

Spa needs renovation and hotel staff doesn't speak english.

Very spacious hotel, excellent breakfast, nice area next to the river.

Stayed in April 2025

The variety of food remains the same each day, which might become repetitive over longer stays. One notable downside is the hotel’s unusual approach to charging for additional services. Unlike standard hotel practice, where guests typically settle all extra charges at checkout, this hotel demands immediate payment for any service that exceeds the amount of the deposit. If this happens, staff may follow guests around the hotel to collect payment, which creates an unpleasant and embarrassing experience, making the guest feel as if they’ve done something wrong. Additionally, the hotel is located far from the city center, and there are very limited options for dining and shopping in the surrounding area.

The rooms are spacious and the bed is comfortable. The selection of food for both breakfast and dinner is wide, and it is possible to find dishes that cater to European tastes. The hotel features both indoor and outdoor swimming pools, where wearing a swim cap is mandatory.The location is convenient in terms of access, as the hotel is situated directly off the highway exit. During the Canton Fair, the hotel provides a shuttle service to and from the venue, which is a great convenience. Upon arrival, a security deposit is required to cover any potential extra charges.

Stayed in April 2025

The room was with cigarette smelling Not enough buisness channels on tv to be updated

Extra large room No noise from outside Near by restaurant

Stayed in April 2025

tennis courts are for private use most of the time. And hotel guests still have to pay a premium to use the tennis courts.

Stayed in April 2023

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025