This property paid attention to a crazy amount of details. There was a charger in my room courtesy of the hotel and they also have a midnight noodles bar for guests that are hungry at no cost 😭 and so much more, can’t remember most right now.

Stayed in July 2025

So far no all is well…

Location is very good. The view is fantastic showing the canton tower day & night view wonderful really. Restaurant is just around the corner. Convient stores also… next to igc mall…. During the night you can just have a walk down the hotel and coffee shops is everywhere too… kudos to the staff they don’t speak good English. But they are doing 100% effort to answer all your needs , questions & inquiry. They are very accommodating.

Stayed in May 2025

The location is a 10-minute walk from the nearest subway station. Not a big deal but something to keep in mind.

Excellent service and beautiful view. The rooms, gym, and building were modern and clean. There is a bank nearby for cash withdrawals. Note that the check in desk is on the 28th floor.

Stayed in May 2025

N/A

What’s not to love about this hotel. Incredible location with sensational views of the Canton Tower. Wonderful and accommodating staff. Beautiful rooms with everything that you need and more - hair dryer, bath robes, PJs, fruit bowl, bottled water (also available around the hotel).

Stayed in May 2025

Variety of food and location was ideal with beautiful views

Stayed in April 2025

It was a perfect stay

Great staff, Disco the concierge went above and beyond to help us and gave us a great recommonedation on where to eat and where to get a therapeutic massage.

Stayed in April 2025

The room had a pungent smell of cigarettes, although I booked a non-smoking room. I found a half-smoked cigar and ash in the wine cooler. The staff simply took a photo and said they would fix it. No one at the front desk or in the lobby speaks English.

Location

Stayed in April 2025

Hotel Review: Mixed Experience Due to Language Barrier & Wi-Fi Issues I recently stayed at [Hotel Name] in China and had a mixed experience. The staff were incredibly friendly and welcoming, which made the stay feel pleasant. However, one major challenge was the language barrier—most staff members did not speak English, making it difficult to communicate, especially when trying to order food over the phone. Another downside was the poor Wi-Fi quality, which made it hard to stay connected or get things done online. For travelers who rely on internet access, this could be frustrating. Overall, the hotel has kind and hospitable staff, but improving English communication support and Wi-Fi would significantly enhance the experience for international guests. Would I stay here again? Maybe—with the expectation that I’d need a translation app and make food arrangements differently!

the lovely team and great service as they all very active and very polit people.

Stayed in April 2025

There is no dedicated concierge staff to help visitors like us to navigate around the city. The front desk staff merely rely on social media to search and provide advice when needed.

We had a room overseeing the river and the canton tower. Beautiful view! The hotel is a perfect place for get away as it offered complementary hi tea from 11 am to 6 pm and supper from 11pm to 2am. There is a great spread of food at Breakfast and many restaurants/food outlets at the TienDa Plaza which is just next to the hotel. We Love this place and wished we had stayed longer.

Stayed in January 2025

See my previous review when we stayed here a week+ ago.

Stayed in November 2024

Afternoon tea offering is very minimal.

Location,location & location!

Stayed in November 2024

Hello, Miss Xiao Jong Thank you for helping me arrange accommodation in an elegant hotel. Your service attitude is sincere and gives me a five-star home. Thank you very much.

Stayed in December 2024

Can see the beautiful Canton Tower from your room. Wonderful view!

Stayed in November 2024

language barrier, the staff cant speak english

location and the room

Stayed in October 2024

Only a few staff members spoke or understood English. Despite the language challenges, the staff's efforts to communicate, sometimes even using translation apps are commendable. For Canton Fair attendees, the hotel offers only 2 shuttle bus services to and from the fair with prior booking required. In-room amenities, such as the TV and Wi-Fi, were subpar. The TV only had Chinese channels and had frequent signal interruptions, while Wi-Fi connectivity was very bad. To address Wi-Fi issues, the hotel provided a hotspot connection from the TV. Additionally, the elevators often smelled strong food odors, creating an unpleasant experience for guests.

The hotel, is actually known as just Elegant Hotel or Mehood Elegant Hotel and is situated in the Tiande Centre, offering stunning views of the Pearl River and Canton Tower. Guests are provided complimentary late-night snacks from 11 PM to 2 AM and afternoon tea from 11 AM to 6 PM. The rooms were equipped with the luxurious Dead Sea Essentials by AHAVA toiletries. A nearby high-end IGC shopping mall and a nearby charming food street with numerous Chinese restaurants provide ample dining and shopping options. We personally enjoyed the delicious Turkish food at the nearby Antalya restaurant. The hotel was kind enough to extend our checkout time to 1:30 PM upon request.

Stayed in October 2024

The cost of breakfast which turned out to be a good thing as it encouraged us to go out for breakfast with a fantastic choice within walking distance

The location to all the things that are important to me

Stayed in October 2024

I loved everything💯💯💯

Best hotel to stay

Stayed in October 2024

Everything was really lovely here. The staff were welcoming and very helpful. We were grateful that they spoke English. I loved the view from the reception area, especially in the evening where we could see the Canton Tower in all its glory.

Stayed in April 2024

Everything was amazing! The location, the people, the room, I love it very much if I come next time for sure I go to this hotel again!

Stayed in July 2024

Breakfast wasn’t very good low choices

Its location and room service the room always clean

Stayed in May 2024

Excellent!

Stayed in April 2024

communications isn't the best no English spoken amongst the staff

breakfast not worth the money good selection but for Chinese guest too expensive

Stayed in May 2024

The customer service was amazing. Special thanks to one of the staff members Vicky who looked after us for this stay. It’s not far from the tourist spot and nearby pubs are just around the corner. iGC shopping mall is just 2 mins away.

Stayed in May 2024

nothing !!

location , Staffs , service to Canton fair

Stayed in April 2024