Reviews of Banyan Tree Yangshuo
No.168, Zhendong Street, Fu Li Town, 541905 Yangshuo, China
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewOur stay was perfect. Every time we returned from our tours or shopping, it felt like we were back in paradise. The staff were welcoming and professional; the rooms were clean, and the breakfast served was delectable. We also enjoyed feeding the ducks, peacocks and fishes. The bamboo rafting experience was a bonus.
The distance to town and the main attractions takes about 20 minutes, but the hotel's sanctuary-like atmosphere made up for it.
Thank you for choosing to stay at Banyan Tree Yangshuo and share your stay experience. I‘’m glad to know that you enjoyed your stay at the hotel. Your satisfaction is our greatest encouragement, we sincerely look forward to your visit again
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThe spa, the ambient and the staff super friendly. It has a nice view and close to the river.
Breakfast could be improved with more international options. For example there was no ham.
Dear guest, first of all, we would like to express our sincere gratitude for your choice to stay at Banyan Tree Yangshuo and for your evaluation of your stay experience. The problem you have raised is highly valued by the hotel management, and we will do our best to improve it. We sincerely look forward to your next visit.
Dear guest, first of all, we would like to express our sincere gratitude for your choice to stay at Banyan Tree Yangshuo and for your evaluation of your stay experience. The problem you have raised is highly valued by the hotel management, … Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewLocation and grounds
There was loud event the night we stayed.
Dear Guests: Thank you for choosing to stay at Banyan Tree Yangshuo and share your stay experience. I'm glad to know that you enjoyed your stay at the hotel. Your satisfaction is our greatest encouragement, we sincerely look forward to your visit again
Dear Guests: Thank you for choosing to stay at Banyan Tree Yangshuo and share your stay experience. I'm glad to know that you enjoyed your stay at the hotel. Your satisfaction is our greatest encouragement, we sincerely look forward to … Show more
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewVery quiet and very beautiful hotel and surrounding. Staff are very attentive for all your concerns. Breakfast and dinner were very good with many options I had a great and piecefull time
Nothing but if there was inner pool for cold days then this place would be perfect
Dear Guests: Thank you for choosing to stay at Banyan Tree Yangshuo and share your stay experience. I'm glad to know that you enjoyed your stay at the hotel. Your satisfaction is our greatest encouragement, we sincerely look forward to your visit again
Dear Guests: Thank you for choosing to stay at Banyan Tree Yangshuo and share your stay experience. I'm glad to know that you enjoyed your stay at the hotel. Your satisfaction is our greatest encouragement, we sincerely look forward to … Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewThe hotel is such a nice place! I like the architecture and environment ! The room is very spacious with a big balcony! I can see the mountain and the beautiful lake from the room 😍 The food was good in the Chinese restaurant !
We need to call the car whenever we go to hotel restaurant or to spa, Not convenient !
Dear Guests: Thank you for choosing to stay at Banyan Tree Yangshuo and share your stay experience. I'm glad to know that you enjoyed your stay at the hotel. Your satisfaction is our greatest encouragement, we sincerely look forward to your visit again
Dear Guests: Thank you for choosing to stay at Banyan Tree Yangshuo and share your stay experience. I'm glad to know that you enjoyed your stay at the hotel. Your satisfaction is our greatest encouragement, we sincerely look forward to … Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewEverything
Nothing
Dear guests, thank you for staying at Banyan Tree Yangshuo. We are glad to see that you have had a wonderful holiday here, and also glad that you can feel the warm service of the hotel staff, thank you for your praise, we will continue to work hard and look forward to your visit again.
Dear guests, thank you for staying at Banyan Tree Yangshuo. We are glad to see that you have had a wonderful holiday here, and also glad that you can feel the warm service of the hotel staff, thank you for your praise, we will continue to w… Show more
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewThe location is very nice and calm. It is a paradise at the river. With spectacular views at the mountains. The Staff in general was excellent. Sometimes there was a language problem but we can manage that. In the Chinese restaurant our waiter was very good. Spoke good English. His name was Prince and he was very fun to speak with. Gives good advice over the dishes and he loves his work. Also the complimentary raft ride over the river was excellent
The Alpacas need to have a bigger stall. Also they can have a pasture near their stall. So they can walk outside when they like. The children can visit them there.
Dear valued guest, thank you for taking time to share your feedback. We are delighted to know that you enjoyed your time with us. We look forward to welcoming you back to Banyan Tree Yangshuo.
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewIt’s location, layout and landscape
It was very costly
Thank you for choosing Banyan Tree Yangshuo and sparing some time to review your stay with us. We look forward to welcoming you back to Banyan Tree Yangshuo.
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewReviewed: 29 June 2024 · Stayed in May 2024
Verified reviewReviewed: 10 June 2024 · Stayed in May 2024
Verified reviewReviewed: 2 April 2024 · Stayed in March 2024
Verified reviewBeautiful hotel, stunning set up - great rooms, communal areas etc. Felt serene and relaxing. Great Spa facilities. Welcoming staff.
Lovely hotel, but the rooms are starting to feel a little worn, so could do with better maintenance and some refurbishment. Location on the river is beautiful, but very remote in the middle of a village, so difficult to get to and quite a distance from anything.
Dear Guest, Thank you for the review of our hotel. We are glad that you enjoyed your stay. Your feedback has been shared with management and relevant departments as our direction for rectification and improvement. We sincerely looking forward to meeting you again in the future, we will provide you with a more comfortable stay experience.
Dear Guest, Thank you for the review of our hotel. We are glad that you enjoyed your stay. Your feedback has been shared with management and relevant departments as our direction for rectification and improvement. We sincerely looking forwa… Show more
Reviewed: 27 October 2023 · Stayed in October 2023
Verified reviewStunning property, albeit slightly dated, but great value for money and the location is wonderful. The staff really standout for their warmth and service mentality.
Nothing, it was really great
Dear valued guest, thank you for taking time to share your feedback. We are delighted to know that you enjoyed your time with us. We look forward to welcoming you back to Banyan Tree Yangshuo.
Reviewed: 7 September 2023 · Stayed in September 2023
Verified reviewReviewed: 3 September 2023 · Stayed in August 2023
Verified reviewBeautiful hotel on the Li river with lovely staff and great kids facilities.
Dear valued guest, thank you for taking time to share your feedback. We are delighted to know that you enjoyed your time with us. We look forward to welcoming you back to Banyan Tree Yangshuo.
Reviewed: 28 March 2023 · Stayed in March 2023
Verified reviewReviewed: 20 October 2022 · Stayed in October 2022
Verified reviewI liked the tranquility of the resort and even when crowded, you can still find peaceful spots on the property. I liked how most of the staff went our their way to make our stay comfortable and try to fulfill all our wishes. My son enjoyed the ponds and breakfast with peacocks! It was truly a blissful sight. I'd like to thank Ian for bringing our in room dining--super charming guy! I'd like to thank the chef (maybe Martin is his name) he always was helpful and most of all Rhianna for the nice hospitality! !
Cleanliness was the main issue as we kept finding hair in plates at the restaurant and also it seems the chamber maids are not tall enough to clean all the way up as the villas are quite high and some places are very dusty! Compared to any other 5 star resorts or Banyan tree, food quality and preparation needs a bit improvement. I give food a 6.5 out of 10!
Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Yangshuo and taking time to leave your comments. Banyan Tree Yangshuo always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We are proud to receive your encouraging comments which will be passed to our colleagues accordingly. Meanwhile, we are very sorry that the room cleanliness and food did not meet your expectation. Rest assured that the corrective actions will be taken to rectify the situation and more staff training will be conducted in order to strive for better customer experience in the future. Once again, thank you for your kind comments and look forward to welcome you back to Banyan Tree Yangshuo in the future.
Dear value guest, Thank you for regarding our hotel as the preferred choice of yours in Yangshuo and taking time to leave your comments. Banyan Tree Yangshuo always puts a lot of emphasis on hospitality and customer delights in order to ke… Show more