Reviews of EBO Hotel (Hangzhou West Lake)

Location, staffs and facilities are all excellent

NA

Excellent breakfast! Very convenient location (on subway line and walking distance to the west lake and business center). Room clean and comfortable with fridge. A lot of amenities on site including washers, dryers, pool table, pinpong table.

Need more dryers.

سلام لوکیشن هتل بسیار خوب است کارمندان فوق العاده مودب هستند. اتاق حس بسیار عالی دارد.طراحی اتاق کاملا حرفه ای و هوشمند است.صبحانه را دوست داشتم راضی کننده بود از مدیریت هتل متشکرم

Lots of water pressure for the shower and new thick bath towels.

All

N

All perfect , super modern hotel well located, great staff, great breakfast

Nothing

The staff was really helpful and the place was really clean and everything is very close

The breakfast didn’t have many options

Great location! There are so many shops and food options nearby! Our kids were so excited! Our family really loved their breakfast options! The rooms we got were clean, compact, and modern! You need to press a button to close/open the curtain. :) There is a public washer and dryer at the hotel which is very important for family traveling with kids. Also, I was really happy to find out that our room did not have carpet! I think the hotel should include this in the description so that I can easily find hotels like this!

Tidy and modern hotel with nice communal areas to hangout in. There's also a pool table and table tennis. Our room was comfy and clean with complimentary water and biscuits each day. Breakfast was good with a few options. Location was great with the metro just around the corner.

The dryer took a long time to dry even after 3 hours of drying a small amount of clothes. We ended up drying them in our room overnight which worked fine. The 'fitness centre' is just a spin bike and one treadmill by the laundry and table tennis area. These are very minor issues, and we had a great stay overall.

Stylish modern hotel with an inviting lobby lounge area (including a pool table). Helpful staff. Room was spacious and comfortable. Great location right by a metro exit and within walking distance to the northeast corner of West Lake. Good breakfast buffet with a varied spread and fresh noodles.

The space right outside the shower stall is screened from the rest of the room but not closed off with a door (a design tendency that seems fairly common in China?), so it could be awkward if you're sharing with a friend.

The staff was friendly, professional, and kind, especially Zhe Yuan.

"The entrance of the hotel is located on Cycle and Bike Road."

Ok budget hotel, good location

Noisy aircon that didnt work, uncomfortable pillows

Beautiful room

Door of the bathroom, they don't totally close

a good hotel for business stay

there is no lobby, so not suit for those who need lobby for meetings

Clean room, good breakfast, helpful staff. Really walking distance to the lake and all the malls/shops. Completely nothing to complain about

All is well

such a lovely chill hotel , great breakfast , super convenient area , subway so close . lovely rooms and the lounge area attached to reception was lovely even a pool/billards table , complementary washers and dryer came in handy, such crazy good value, didi got us around and it was sooo affordable compared to home country (australia) Highly recommended

not a thing>>>

Location was fantastic

AC is basically non existent, it will automatically go to centralised degree as n when and centralised means non existent. And I was there during summer. We can’t sleep /rest well at all during our 3 days stay. And the fridge is not cold at all, so i won’t recommend buying anything back that to put in the fridge. Water temperature from the bathroom can be super hot and super cold when adjusted. The front desk receptions are all cold and nonchalant- no help was given at all when we ask for informations or any tips in regards to the city. Only the manager who happen to be there one day was very helpful. That’s all.

Very enjoyable stay. Location is very convenient, the subway station is just about 2 mins away. The hotel room has a very nice ambience, new and well-equipped.

Too dark at the entrance of the room, good to install an entrance light.