Reviews of Echarm Hotel Guangzhou Baiyun Station Julong Metro Station
No.176 Dekang Road, Baiyun District, Guangzhou, China, Baiyun District, Guangzhou, China
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Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewfree laundry great breakfast great value excellent staff location good
room has weird smell which takes time getting use to. what's the point of the fake windows?
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewIt was absolutely amazing and i will say perfect!
Nothing
Respected Guests: Hello! Thank you for choosing us and your support and affection towards the hotel. Your satisfaction with our facilities and services is the driving force behind the efforts of all our staff. Making every guest feel at home is our ultimate goal. The warm and cozy room arrangements, complimentary high-speed WIFI, smart room amenities, a rich and delicious buffet breakfast, and robot room service make it the perfect choice for your travel. We use an APP to help guests hail taxis, order takeout, and provide convenient conditions and services for foreign friends in China. Serving you is our honor, and we look forward to your next visit!
Respected Guests: Hello! Thank you for choosing us and your support and affection towards the hotel. Your satisfaction with our facilities and services is the driving force behind the efforts of all our staff. Making every guest feel at h… Show more
Reviewed: 26 April 2025 · Stayed in March 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewThe hotel is tidy and modern. All clean.
Unfortunately it was very loud until 3 am in the night and I did not get a lot of sleep therefore. All rooms are in one floor and there was a youth group in the hotel... Further, the night lamp besides my bed was very sensitive and turned on middle on the night whenever I turned around IN bed!
Dear Guest, Hello! Thank you very much for choosing and staying at our hotel. We are truly sorry if we failed to meet your expectations! On the day of your stay, there was a group of young people who were quite active, which affected your rest. We apologize sincerely! We promptly communicated with them and resolved the issue. The bedside night light is a smart sensor, a new technology induction light designed primarily to avoid the need to turn on the lights when getting up at night, thus reducing manual operations. Additionally, turning on the lights suddenly at night can be very glaring, so the night light is a very user-friendly product. Once you get used to it, you will find it a great product. Looking forward to your next visit, wishing you a pleasant stay!
Dear Guest, Hello! Thank you very much for choosing and staying at our hotel. We are truly sorry if we failed to meet your expectations! On the day of your stay, there was a group of young people who were quite active, which affected your r… Show more
Reviewed: 30 January 2025 · Stayed in January 2025
Verified review1) Breakfast was good only that it was the same throughout my of 14 days. It becomes boring to know exactly what you gonna meet in each pot. Try to change the breakfast menu 2) Staff though they speak only Chinese were willing to ensure that they provide the assistance needed
1) Smoking habit of some guests despite NO SMOKING signs displayed almost everywhere. 2) Communication breakdown as most staff speak only Chinese except the General Manager who can speak little English
hello! Thank you very much for choosing to stay in our hotel. We provide the most intimate and meticulous service for every guest, and bring a great value experience for every guest. Breakfast we will change some varieties daily, but some varieties are fixed. Smoking is a problem due to personal habits to smoke in public, but we see that we politely prohibit guests to smoke or move outside the hotel door. The front desk staff also need to learn English, even if the English communication barrier, the front desk will use translation software. Yishang Hotel is a young and energetic hotel, with simple style, warm and considerate service to show you the unique charm of Dongcheng Hotel. Your encouragement is the biggest support and encouragement to the hotel. We will serve every family member well and look forward to meeting your next time.
hello! Thank you very much for choosing to stay in our hotel. We provide the most intimate and meticulous service for every guest, and bring a great value experience for every guest. Breakfast we will change some varieties daily, but some v… Show more
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewThe staff are helpful and ready to offer assistance
1) Staff speak only chinese except the supervisor who can speak little english so sometimes communication was difficult 2) Although there are NO SMOKING signs, some guests smoke in corridors
Dear guests: Hello! We want to warm service, let you feel our hotel heart service, we serve the guests as our family, let them feel the happiness and peace in "home". Our front desk staff are also learning English to better communicate with foreign guests. It is true that there are some people who are not conscious of smoking. Our staff will politely remind guests to ban smoking in public areas. Thank you for your full marks on us, we will certainly be better and better, let more and more customers like us, support us. I wish you a happy life and all the best!
Dear guests: Hello! We want to warm service, let you feel our hotel heart service, we serve the guests as our family, let them feel the happiness and peace in "home". Our front desk staff are also learning English to better commun… Show more
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewThe rooms were cozy and clean. The hotel staff were very kind, extremely helpful, and quite hospitable. The location of the hotel is also very good. The breakfast provided had lots of variety to choose from. Overall, this hotel is great value for the money, and I would visit again when next I visit Guangzhou.
The only challenge encountered was with the wifi. It would help a great deal if it was easier to connect to the wifi.
Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of careful work and careful service, so that you can feel the warmth of home in the hotel accommodation experience. Look forward to your visit again to review our progress, I wish you a happy every day!
Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of careful work and careful service, so that you can feel the warmth of home in the hotel accommodation experience. Loo… Show more
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewthe breakfast is the same all days which is not good
the language, communication in English is very difficult
Dear guests: Hello! Thank you for your comments, and we are honored to provide you with the best quality service. For breakfast, we will change ten varieties every day, not all varieties change, but can meet the needs of most customers; English our reception staff is not very good, but we have a translator, communication is very smooth, in addition, our hotel general manager English is good, any demand or consultation, our general manager will patiently help. Looking forward to your next stay. Have a happy life! Deo gratias
Dear guests: Hello! Thank you for your comments, and we are honored to provide you with the best quality service. For breakfast, we will change ten varieties every day, not all varieties change, but can meet the needs of most customers; Eng… Show more
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewThe room is very neat with lots of demand met. Very comfortable and affordable
Difficulty in communication, the staff should learn English language a bit and also the ability to solve mobile phone communication challenges. Because for the new visitors in china, you must have a VPN or an e-sim to be able to use Google and Whatsapp and some other apps, but the hotel management couldn't solve the problem. Thanks to other guests from Japan and the Philippines that helped to explain to us that we need to buy a VPN or an E-SIM with VPN. It's better if you buy a VPN or an E-SIM right from the home country before travelling to CHINA. I even had to buy a CHina . mobile sim card to enable me to be online, yet it was difficult because of the lack of a VPN
Dear guests: Hello! Thank you for your stay, we are honored to provide you with a comfortable, warm environment and quality service, the staff is not English, we are now strengthening English training and learning, we will try to do better; sorry we did not help you solve VPN problem, because the first time, but other residents know and help you solve VPN network problem, thank you very much. Welcome to choose our hotel again! Wish you a happy life!everything goes well with your work!have all one's wishes!
Dear guests: Hello! Thank you for your stay, we are honored to provide you with a comfortable, warm environment and quality service, the staff is not English, we are now strengthening English training and learning, we will try to do better;… Show more