Reviews of Yiwu International Mansion - Welcome Fruit
No.218 Binwang Road, 322000 Yiwu, China
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Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLocation was good and restaurants walking distance. Taxi and cabs all day long on road. Easy access to night market and Yiwu International market.
The way the front desk tries to help but don't understand English. Was asked to pay full day for checkout at 8pm which wasnt good. Rooms on buildings B not good at all and always difficult to get cleaned.
Dear guest, hello: We are extremely sorry to have provided you with such a poor stay experience. We feel deeply guilty and self-reproachful upon seeing your feedback, which is completely contrary to our basic requirements for service and hygiene. Regarding the issue you mentioned, we have immediately launched an investigation: We will retrain the front desk team to enhance their service awareness and communication etiquette, ensuring that every guest feels warm and respected. Regarding the inconvenience of passage between floors A and B, we will optimize the guiding signs. The issue of hygiene is our serious dereliction of duty! We have carried out an emergency rectification of the housekeeping department, conducted a comprehensive inspection and disinfection of all guest rooms, replaced substandard linen, and will increase the frequency and standards of hygiene inspections in the future. Such incidents will never occur again. We will contact the engineering department to test the sealing of the Windows for sound insulation issues. If necessary, we will carry out repairs or replacements. At the same time, we will coordinate with surrounding merchants to reduce noise at night and strive to create a quiet resting environment for guests. Your experience has made us reflect deeply, and we sincerely hope to have the opportunity to make up for our mistakes. Once again, we extend our most sincere apologies to you. Thank you for your supervision, which is of vital importance to us.
Dear guest, hello: We are extremely sorry to have provided you with such a poor stay experience. We feel deeply guilty and self-reproachful upon seeing your feedback, which is completely contrary to our basic requirements for service and hy… Show more
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewEverything is ok
Dear guest, thank you very much for your good review of our hotel. It is located near Yiwu International Trade City, with a superior geographical location and complete surrounding supporting facilities. Thank you for your recognition of our hotel. We will redouble our efforts and live up to your praise. We look forward to your next visit and wish you a pleasant journey!
Dear guest, thank you very much for your good review of our hotel. It is located near Yiwu International Trade City, with a superior geographical location and complete surrounding supporting facilities. Thank you for your recognition of our… Show more
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewGood
Dear guest, thank you very much for your good review of our hotel. It is located near Yiwu International Trade City, with a superior geographical location and complete surrounding supporting facilities. Thank you for your recognition of our hotel. We will redouble our efforts and live up to your praise. We look forward to your next visit and wish you a pleasant journey!
Dear guest, thank you very much for your good review of our hotel. It is located near Yiwu International Trade City, with a superior geographical location and complete surrounding supporting facilities. Thank you for your recognition of our… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewHe does not care about the Muslim breakfast
Dear guest, hello! We are very sorry that our stay did not meet your expectations. We feel deeply guilty. Regarding the issue of poor breakfast supply, we have immediately conducted an investigation and initiated internal rectification, optimizing the variety of breakfast items and the inventory process to enhance the diversity of meals. Your feedback is an important basis for our improvement. If you are willing to give us another chance, we will serve you wholeheartedly.
Dear guest, hello! We are very sorry that our stay did not meet your expectations. We feel deeply guilty. Regarding the issue of poor breakfast supply, we have immediately conducted an investigation and initiated internal rectification, opt… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe location is great
The hotel is a two section hotel, one is the main one and the other as if they bought from other very low rated hotel, and you need to go in many paths in order to reach the room, as if you are to find a dealer 😅. When we arrived, they took us to the low rated hotel, which I immediately objected about. Their answer was that this is what I booked in booking, although it is not right. When I complained, they said you need to pay an extra to be in the main branch hotel. So, having no choice, we had to pay extra.
Dear guest, thank you for your review of the hotel! We are very sorry to have brought you a poor stay experience. Our hotel is divided into two buildings, A and B. It's possible that we didn't fully inform you of this situation during the initial communication. We sincerely apologize for the inconvenience caused by the certain distance between Building B and the hotel lobby. We will carefully consider your feedback, pay more attention to details in future services, and constantly strive to improve the overall quality and service level of the hotel. We hope that your next stay will bring you a brand-new and satisfactory experience.
Dear guest, thank you for your review of the hotel! We are very sorry to have brought you a poor stay experience. Our hotel is divided into two buildings, A and B. It's possible that we didn't fully inform you of this situation duri… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewNothing
Nothing
Dear guest, hello: We are extremely sorry to have provided you with such a poor stay experience. We feel deeply guilty and self-reproachful upon seeing your feedback, which is completely contrary to our basic requirements for service and hygiene. Regarding the issue you mentioned, we have immediately launched an investigation: We will retrain the front desk team to enhance their service awareness and communication etiquette, ensuring that every guest feels warm and respected. Regarding the inconvenience of passage between floors A and B, we will optimize the guiding signs. The issue of hygiene is our serious dereliction of duty! We have carried out an emergency rectification of the housekeeping department, conducted a comprehensive inspection and disinfection of all guest rooms, replaced substandard linen, and will increase the frequency and standards of hygiene inspections in the future. Such incidents will never occur again. We will contact the engineering department to test the sealing of the Windows for sound insulation issues. If necessary, we will carry out repairs or replacements. At the same time, we will coordinate with surrounding merchants to reduce noise at night and strive to create a quiet resting environment for guests. Your experience has made us reflect deeply, and we sincerely hope to have the opportunity to make up for our mistakes. Once again, we extend our most sincere apologies to you. Thank you for your supervision, which is of vital importance to us.
Dear guest, hello: We are extremely sorry to have provided you with such a poor stay experience. We feel deeply guilty and self-reproachful upon seeing your feedback, which is completely contrary to our basic requirements for service and hy… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewNothing
Construction noise food
Dear guest, hello! Dear guest, hello! We are very sorry that our stay did not meet your expectations. We feel deeply guilty. Regarding the issues of insufficient service response and poor breakfast supply, we have immediately investigated and initiated internal rectification: 1. Strengthen staff training to ensure rapid response to service demands; 2. Optimize breakfast categories and inventory preparation processes to enhance the diversity of meals. Your feedback is an important basis for our improvement. If you are willing to give us another chance.
Dear guest, hello! Dear guest, hello! We are very sorry that our stay did not meet your expectations. We feel deeply guilty. Regarding the issues of insufficient service response and poor breakfast supply, we have immediately investigated a… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewNot good
I reserve one room they give otger
Dear guest, thank you for your review of the hotel! We are very sorry to have brought you a poor stay experience. Our hotel is divided into two buildings, A and B. It's possible that we didn't fully inform you of this situation during the initial communication. We sincerely apologize for the inconvenience caused by the certain distance between Building B and the hotel lobby. The hotel gym is currently undergoing an upgrade and renovation. We will carefully consider your feedback and pay more attention to details in future services. We will also constantly strive to improve the overall quality and service level of the hotel. We hope that your next stay will bring you a brand-new and satisfactory experience.
Dear guest, thank you for your review of the hotel! We are very sorry to have brought you a poor stay experience. Our hotel is divided into two buildings, A and B. It's possible that we didn't fully inform you of this situation duri… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewLocation
The property is dated and the B block is quite far from the reception
Dear guest, thank you for your review of the hotel! We are very sorry to have brought you a poor stay experience. Our hotel is divided into two buildings, A and B. It's possible that we didn't fully inform you of this situation during the initial communication. We sincerely apologize for the inconvenience caused by the certain distance between Building B and the hotel lobby. The hotel gym is currently undergoing an upgrade and renovation. We will carefully consider your feedback and pay more attention to details in future services. We will also constantly strive to improve the overall quality and service level of the hotel. We hope that your next stay will bring you a brand-new and satisfactory experience.
Dear guest, thank you for your review of the hotel! We are very sorry to have brought you a poor stay experience. Our hotel is divided into two buildings, A and B. It's possible that we didn't fully inform you of this situation duri… Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in February 2025
Verified reviewReviewed: 3 April 2025 · Stayed in March 2025
Verified reviewThe best hotel u should try
Dear guest, thank you very much for your good review of our hotel. It is located near Yiwu International Trade City, with a superior geographical location and complete surrounding supporting facilities. Thank you for your recognition of our hotel. We will redouble our efforts and live up to your praise. We look forward to your next visit and wish you a pleasant journey!
Dear guest, thank you very much for your good review of our hotel. It is located near Yiwu International Trade City, with a superior geographical location and complete surrounding supporting facilities. Thank you for your recognition of our… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in December 2024
Verified reviewReviewed: 13 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 November 2024 · Stayed in November 2024
Verified reviewIt’s was near so may attractions and business markets
Room was too far away, I’ve to take 2 elevators and 5 mins walk to get to my room
Dear guest, thank you for your review of the hotel! We are very sorry to have brought you a poor stay experience. Our hotel is divided into two buildings, A and B. It's possible that we didn't fully inform you of this situation during the initial communication. We sincerely apologize for the inconvenience caused by the certain distance between Building B and the hotel lobby. We will carefully consider your feedback, pay more attention to details in future services, and constantly strive to improve the overall quality and service level of the hotel. We hope that your next stay will bring you a brand-new and satisfactory experience.
Dear guest, thank you for your review of the hotel! We are very sorry to have brought you a poor stay experience. Our hotel is divided into two buildings, A and B. It's possible that we didn't fully inform you of this situation duri… Show more
Reviewed: 10 November 2024 · Stayed in September 2024
Verified reviewLocation
Staff
Dear guest, hello! We are very sorry to have caused you such an unpleasant experience. We have taken the issue of the front desk service attitude you reported very seriously. Criticism, education and service training have now been provided to the relevant personnel. In the future, management will be strengthened and strict supervision will be carried out. We sincerely hope you can give us another chance. If you have any needs, please feel free to contact us at any time. We will do our best to solve them and look forward to making up for this regret!
Dear guest, hello! We are very sorry to have caused you such an unpleasant experience. We have taken the issue of the front desk service attitude you reported very seriously. Criticism, education and service training have now been provided … Show more
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewReviewed: 6 October 2024 · Stayed in September 2024
Verified reviewlocation is very good
I move from one building to another builing and no one can help me how to go to the next building and how to arrive my room
Dear guest, hello! We are very sorry to have caused you such an unpleasant experience. You reserved A room in our building B. The room in Building B needs to be transferred from the third floor of Building A to Building B. The absence of luggage service is a serious mistake in our personnel allocation and management. We failed to ensure that the concierge department could provide normal service when you arrived at the hotel. This is an unforgivable oversight. We will immediately enhance training and supervision in this regard to ensure that similar situations do not occur again. Looking forward to making up for this regret!
Dear guest, hello! We are very sorry to have caused you such an unpleasant experience. You reserved A room in our building B. The room in Building B needs to be transferred from the third floor of Building A to Building B. The absence of lu… Show more
Reviewed: 1 September 2024 · Stayed in July 2024
Verified reviewSo so
Dear guest, hello! We are very sorry to have caused you such an unpleasant experience and failed to meet your expectations. The hotel has always been committed to providing a high-quality experience, but this time something went wrong. Could you please elaborate on this? We will address it specifically. We will also strengthen management in the future to prevent such situations and make every effort to rectify them. We look forward to serving you again
Dear guest, hello! We are very sorry to have caused you such an unpleasant experience and failed to meet your expectations. The hotel has always been committed to providing a high-quality experience, but this time something went wrong. Coul… Show more
Reviewed: 23 August 2024 · Stayed in August 2024
Verified reviewThe reception and the breakfast
The hotel was at a much higher level before Covid 19, especially the level of cleanliness is very poor, as well as the mattresses and pillows are worn out and uncomfortable. I am a previous customer of the hotel and this is the first time I have stayed in it after the reopening. I am very upset. The attached photo in first minute when I received the room and the team of cleaning was very poor
Dear guest, hello! We are very sorry to have caused you such an unpleasant experience. We sincerely apologize for the room cleaning issues you encountered during your stay and are very sorry that we were unable to handle them in a timely manner during your stay. To prevent similar problems from happening again, we will implement a brand-new comprehensive cleaning procedure, provide detailed inspection lists, and assign dedicated personnel to thoroughly inspect each guest room before their check-in. We sincerely hope that you can give us another chance to make up for our shortcomings. We welcome you to directly supervise the quality of our service when you stay next time. Thank you for helping us improve. Wish you a happy life!
Dear guest, hello! We are very sorry to have caused you such an unpleasant experience. We sincerely apologize for the room cleaning issues you encountered during your stay and are very sorry that we were unable to handle them in a timely ma… Show more
Reviewed: 20 August 2024 · Stayed in July 2024
Verified reviewLOCATION WAS EXCELLENT BREAKFAST WAS NICE I
WIFI WAS TERRIBLE
Dear guest, hello! We are very sorry to have caused you such an unpleasant experience. We sincerely apologize for the room network issue you encountered during your stay and regret that we were unable to handle it promptly during your stay. To prevent similar problems from happening again, we have upgraded and renovated our network. We sincerely hope you can give us another chance to make up for our shortcomings. Our hotel offers a wide variety of breakfast options and enjoys a prime location. Thank you for choosing Yiwu International Mansion Hotel. We look forward to your visit and wish you a pleasant life!
Dear guest, hello! We are very sorry to have caused you such an unpleasant experience. We sincerely apologize for the room network issue you encountered during your stay and regret that we were unable to handle it promptly during your stay.… Show more
Reviewed: 9 August 2024 · Stayed in July 2024
Verified reviewLocation, staff
Clean room and building too bad
Dear guest, hello! We are very sorry to have caused you such an unpleasant experience. We sincerely apologize for the room cleaning issues you encountered during your stay and are very sorry that we were unable to handle them in a timely manner during your stay. To prevent similar problems from happening again, we will implement a brand-new comprehensive cleaning procedure, provide detailed inspection lists, and assign dedicated personnel to thoroughly inspect each guest room before their check-in. We sincerely hope that you can give us another chance to make up for our shortcomings. We welcome you to directly supervise the quality of our service when you stay next time. Thank you for helping us improve. Wish you a happy life!
Dear guest, hello! We are very sorry to have caused you such an unpleasant experience. We sincerely apologize for the room cleaning issues you encountered during your stay and are very sorry that we were unable to handle them in a timely ma… Show more
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewLocation
They only like make the beds don’t actually sweep the place and carpets in in lobby area don’t look clean Especially after thinking that it was revamped WiFi extremely poor
Dear guest, hello! We are very sorry to have caused you such an unpleasant experience. We sincerely apologize for the room cleaning issues you encountered during your stay and are very sorry that we were unable to handle them in a timely manner during your stay. To prevent similar problems from happening again, we will implement a brand-new comprehensive cleaning procedure, provide detailed inspection lists, and assign dedicated personnel to thoroughly inspect each guest room before their check-in. The network issue you reported has been rectified and upgraded by us. The carpet in the lobby has been replaced. We sincerely hope you can give us another chance to make up for our shortcomings. We welcome you to directly supervise the quality of our service when you stay next time. Thank you for helping us improve. Wish you a happy life!
Dear guest, hello! We are very sorry to have caused you such an unpleasant experience. We sincerely apologize for the room cleaning issues you encountered during your stay and are very sorry that we were unable to handle them in a timely ma… Show more