Reviews of Insail Hotels (Pazhou Exhibition Center KeCun Metro Station Dunhe Road Branch Guangzhou)
No. 855, Guangzhou Avenue, Hai Zhu, 510000 Guangzhou, China

Loading
Guests also reviewed these properties:
Bielefeld, Germany
Mülheim an der Mosel, Germany
Ciudad Lujan de Cuyo, Argentina
Toledo, United States
Sulmona, Italy
Johor Bahru, Malaysia
Villány, Hungary
Puerto Pirámides, Argentina
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 December 2024 · Stayed in October 2024
Verified reviewReviewed: 23 May 2024 · Stayed in April 2024
Verified reviewClean room
Unfortunately when you want to go to room you should change the elevator , Hotel entrance is not like professional hotel, staff doesn’t know English , The breakfast was not for different taste.
Dear, seeing your review, we are very sad that we have not been able to give you a satisfactory experience, which is our biggest regret. Your sincere evaluation is the spur to the continuous progress of the hotel, we look forward to your visit again, will give you a better and more satisfactory experience, will make you feel our sincerity, and will let you see that the hotel is constantly striving for progress. We will always greet every guest with better service, and finally wish you a happy life!
Dear, seeing your review, we are very sad that we have not been able to give you a satisfactory experience, which is our biggest regret. Your sincere evaluation is the spur to the continuous progress of the hotel, we look forward to your vi… Show more
Reviewed: 17 May 2024 · Stayed in April 2024
Verified reviewReviewed: 9 May 2024 · Stayed in May 2024
Verified reviewsmoking in the lift
Thank you for such a thoughtful review and we apologize that the stay did not fully meet your expectations. We will share your valuable suggestions with the hotel management to find the shortcomings in the subtleties, maintain the good aspects, and improve the shortcomings. We always strive to create the perfect experience for our guests, and we believe that there will be a new experience in your next stay, and we sincerely invite you to come back!
Thank you for such a thoughtful review and we apologize that the stay did not fully meet your expectations. We will share your valuable suggestions with the hotel management to find the shortcomings in the subtleties, maintain the good aspe… Show more
Reviewed: 3 May 2024 · Stayed in April 2024
Verified reviewReviewed: 29 April 2024 · Stayed in April 2024
Verified reviewReviewed: 21 April 2024 · Stayed in April 2024
Verified reviewFar from metro station. Breakfast is very good, changing cuisine everyday. So nice staffs. Near residence area and tradition market.
The room is old.
Thank you for your pertinent comments. We apologize and regret the unpleasant experience during your stay. The hotel management values the opinions of every guest, we will further improve our facilities, and we sincerely look forward to seeing you again!
Thank you for your pertinent comments. We apologize and regret the unpleasant experience during your stay. The hotel management values the opinions of every guest, we will further improve our facilities, and we sincerely look forward to see… Show more
Reviewed: 6 April 2024 · Stayed in March 2024
Verified reviewThe hotel is in a good location, about 15 minutes to the exhibition center. Many shops including McDonald's next to the hotel . The staff are so kind and helpful .
I have to use two elevators to reach my room . The reception is very normal and not so clean .
Dear guests, Thank you for choosing Insail and sharing your experience. Thank you for your recognition of the service of our hotel staff. The hotel management values the opinions of every guest and we will further improve and improve our facilities and services. We sincerely look forward to seeing you again!
Dear guests, Thank you for choosing Insail and sharing your experience. Thank you for your recognition of the service of our hotel staff. The hotel management values the opinions of every guest and we will further improve and improve our fa… Show more
Reviewed: 4 April 2024 · Stayed in March 2024
Verified reviewReviewed: 3 April 2024 · Stayed in March 2024
Verified reviewLocation is very good ,in relation with price room is perfect except there is no small refrigerator in the room , internet wifi is weak.
Location is perfect for pazhou exhibition center
Thank you very much for your support to the hotel, did not get your full praise, the hotel is still not in place, I hope that the next arrival of the guest officer can point out to us our shortcomings, we will try to do better, we serve with heart so that every guest officer to the store can feel the warmth of home, I hope our service can bring you more surprises and touches, look forward to your next arrival!
Thank you very much for your support to the hotel, did not get your full praise, the hotel is still not in place, I hope that the next arrival of the guest officer can point out to us our shortcomings, we will try to do better, we serve wit… Show more
Reviewed: 25 March 2024 · Stayed in March 2024
Verified reviewReviewed: 10 March 2024 · Stayed in March 2024
Verified reviewReviewed: 24 November 2023 · Stayed in October 2023
Verified reviewThe front desk persons very helpful and friendly
Dear guests: Thank you for your comments, your support and encouragement are the biggest driving force for us to move forward. INSAIL Hotel strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Insail Hotel looks forward to welcoming you again!
Dear guests: Thank you for your comments, your support and encouragement are the biggest driving force for us to move forward. INSAIL Hotel strives to create a warm and comfortable living environment for guests, and meets the requirements o… Show more
Reviewed: 4 November 2023 · Stayed in October 2023
Verified reviewThe price is affordable during canton fair period.
Staff can’t speak english, not helpfully enough, only can answer 1 or 2 questions related to the surrounding area. You have to go through 2 different separate lifts to get to your room. The cleaner are friendly though.
Distinguished Guests: Hello! Thank you for your comments! Every city has its reasons, every season has our scenery, every hotel has their sweet and warm memories, I hope Insail hotel will be the most warm and unique one in your memory! Good Day!
Distinguished Guests: Hello! Thank you for your comments! Every city has its reasons, every season has our scenery, every hotel has their sweet and warm memories, I hope Insail hotel will be the most warm and unique one in your memory! Good… Show more
Reviewed: 29 October 2023 · Stayed in October 2023
Verified reviewReviewed: 20 October 2023 · Stayed in October 2023
Verified reviewReviewed: 20 October 2023 · Stayed in October 2023
Verified reviewVery good for the price
Distinguished Guests: Hello! Thank you for your five-point evaluation, we will continue to work with your encouragement and support, I believe we will do better! Thanks for all the support! Bon Voyage!