Reviews of Byland Star Hotel
300 Chengbei Road, 322000 Yiwu, China
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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewin all the means propety was amazing. Vey close to yiwu international trade center. Lot of Indian restaurants just outside the hotel. easy to commute anywhere
Dear Mr. Dorothee, Thank you so much for choosing Byland Star hotel, and we are very appreciate that you can give us a good feedback after you check out. We will continue to make our service and cleaning job better and better. You must be a nice person in the world. Welcome back again!
Dear Mr. Dorothee, Thank you so much for choosing Byland Star hotel, and we are very appreciate that you can give us a good feedback after you check out. We will continue to make our service and cleaning job better and better. You must be a… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe Location of the Property is Good very near to Famous Futian Market. Lots of Indian dining options near hotel.
Dear Mr. Mohanmed. We are so happy that you give us a positive review. I think you are a very kind people. We will continue to improve our job and hotel facilities. we come back again and I believe you will feel better. Having a Good day and wishing you all the best!
Dear Mr. Mohanmed. We are so happy that you give us a positive review. I think you are a very kind people. We will continue to improve our job and hotel facilities. we come back again and I believe you will feel better. Having a Good day an… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewProperty is good. Staffs were friendly. Loaction is perfect as all the Indian restaurants are nearby.
The negative part is the breakfast. Very limited options for Indian food. That too very average taste. The property also requires renovation now. Washroom upgradation too.
Dear Mr. Nawal. Thank you very much for choosing Byland Star Hotel and sharing your feedback after check out. We are glad to hear that your appreciateion about our staff, location and service. We are deeply sorry that the property is old. About the breakfast, we will tell the restraunt to improve the taste and options. We will give your advice to the management and hotel boss. Thank you so much! welcome back again.
Dear Mr. Nawal. Thank you very much for choosing Byland Star Hotel and sharing your feedback after check out. We are glad to hear that your appreciateion about our staff, location and service. We are deeply sorry that the property is old. A… Show more
Reviewed: 13 July 2025 · Stayed in May 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewnice should add more Indian cuisine
Dear Friend, thank you so much for choosing Byland Star hotel. We are so greatful that you gave us some advice and suggestion. We will follow your kind word and do something to change. Welcome back again, Bruce from Byland Star Hotel.
Reviewed: 18 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewLocation good
Little more improvement
Dear Mr. Taher. Thank you so much for sharing your experience here after you check out. We are appreciate that your good words and your good suggestion to Byland Star hotel. We will offer it to the management and try to improve it. Welcome come back next time, I trust you can fell better. Have a nice trip. Regards, Bruce From Byland star hotel.
Dear Mr. Taher. Thank you so much for sharing your experience here after you check out. We are appreciate that your good words and your good suggestion to Byland Star hotel. We will offer it to the management and try to improve it. Welcome … Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewEverything perfect as described. Very close to Yiwu international trade market and International expo center. Highly recommended.
Dear Mr. Keval. Thank you so much for giving us a 10 points review. You are a very kind people. I think the you must be loved by the world, and also you love the world so much. We will continue to do the make the job better and better, so that you can fell good every time. Have a good day! Regards, Bruce From Byland Star hotel.
Dear Mr. Keval. Thank you so much for giving us a 10 points review. You are a very kind people. I think the you must be loved by the world, and also you love the world so much. We will continue to do the make the job better and better, so t… Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewIt’s close to Indian restaurants
Dear Management, I am writing to formally express my dissatisfaction regarding a recent incident during my stay at Byland Hotel, which has left me both frustrated and disappointed. On [09-23 of April 2025. Incident happened on 13/04/2025], my companions and I checked into your hotel. Upon our departure to another province, we were charged an additional 200 RMB for what was claimed to be a stain on our bed sheet. We paid this amount under duress, as we needed to continue our travels. We had specifically requested that the bed sheet be kept with our luggage, assuring the staff that we would address the issue upon our return. When we returned to the hotel two days later, we inspected the bed sheet and discovered a small blue pen mark—essentially a line with two dots. We were taken aback, as we had not carried any writing instruments with us during our stay. Despite our attempts to explain, the front office staff remained adamant that the mark was our responsibility. Their refusal to consider our explanation was both unhelpful and discourteous. I find it hard to believe that a hotel of your reputation would handle such situations in this manner. It is concerning that the staff did not even consider the possibility that the mark may have been inadvertently created by someone else or that it could have been a pre-existing condition that went unnoticed until our departure. This incident, coupled with the harsh behavior of the front desk staff, has marred what should have been a pleasant experience at your hotel. I urge you to review this situation and consider refunding the 200 RMB charge, as it seems unjustified given the circumstances. I hope you take this matter seriously and ensure that your staff is trained to handle such issues with professionalism and courtesy in the future. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Fahad [Reservation Number:4914566264/ 4801456208]
Dear customer, We are deeply sorry that the bad experience happened duiring your stay in our hotel hotel. I have inquired about this matther with my staff and investigated the CCTV duiring the service. I saw the picture of the bed sheet, actually I think if the housekeeping can not put it on the bed if the stain is on it before you stay. It's not a small area. I am so sorry that they charged 200 from you because the sheet was destroyed, we can not use it anymore. About the reception service, I think their attitude is not very good, they should be more patient when they are talking and explaining to you, I will arrange for them to receive more professional training. I am verry sorry, next time you come, I will meet you. Have a good day!
Dear customer, We are deeply sorry that the bad experience happened duiring your stay in our hotel hotel. I have inquired about this matther with my staff and investigated the CCTV duiring the service. I saw the picture of the bed sheet, a… Show more
Reviewed: 9 April 2025 · Stayed in March 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in February 2025
Verified reviewReviewed: 24 March 2025 · Stayed in February 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewAlmost everything
No need to charge 6rmb for a glass of water which was broken by mistake. They did charge me 6rmb bcoz there was a crack on glass. And also when u can to know that the glass is broken, you must replace it by new one. So atleast client can use it. Broken glass can harm the client. SO BE AWARE NEXT TIME. NOT ALL THE CLIENTES YOU RECIEVE ARE THIEVES, TRUST IS IMPORTANT. ALL THOUGH VERY GOOD HOTEL, EVERY TIME I VISIT CHINA, I STAY AT THIS HOTEL. STAFF IS VERY HELPFUL.
Dear friend, I am so sorry about that we charged you 5rmb about one glasses, you stayed Byland Star hotel 8 nights this time. They should'nt charge that because ii's cheaper things. Thank you so much for your feedback and suggestion. I will submit them to the management, maybe you can feel better next time . Have a nice day! Bruce From Customer service Dpt.
Dear friend, I am so sorry about that we charged you 5rmb about one glasses, you stayed Byland Star hotel 8 nights this time. They should'nt charge that because ii's cheaper things. Thank you so much for your feedback and suggestion… Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewThe location is good almost in the center of the town
Rooms were small and there was a dingy smell.
Dear customer, thank you for sharing your experience after checking in. We will make improvements based on the issues you mentioned, and we apologize for any inconvenience caused to you due to hotel problems. Wishing you a happy life
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified review