Reviews of Kempinski Hotel Xiamen
No.98 Hubin Middle Road, Siming, 361004 Xiamen, China

Loading
Guests also reviewed these properties:
Lisbon, Portugal
Ouarzazate, Morocco
Fort Worth, United States
Cascais, Portugal
Vimmerby, Sweden
Radanovići, Montenegro
Fuencaliente de la Palma, Spain
Airlie Beach, Australia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewRestaurant layout and ambiance was excellent
Asking to deposit security that huge amount seems to be unreasonable It shows your lack of trust on your customer I stayed earlier also in some other countries but nowhere this was asked
Dear Valued Guest: It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments which are very much appreciated. Once again I thank you for choosing Kempinski Xiamen during your recent visit and for your valued comments. With our best personal regards Kempinski Hotel Xiamen
Dear Valued Guest: It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments which are very much appreciated. Once again I thank you for choosing Kempinski Xiamen during your… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThis is our second stay at Kempinski. We love this hotel, amenities and staff. The rooms are large, the food is wonderful and we especially love the massive indoor heated pool. My wife and I never want to leave. I think it's the best value in the world and I travel a lot. Thank you to everyone that always takes such good care of us here. We'll be back very soon!
Zero
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With our best personal regards, Kempinski Hotel Xiamen
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewEverything was great. The staff were very kind and attentive. I was very happy with Cici and Linda at the reception, they were amazing
Nothing
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With our best personal regards, Kempinski Hotel Xiamen
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next … Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe view from the room AND bathroom!
The restaurants and food options. Very very limited with the Japanese restaurant being closed.
Dear Valued Guest: It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comments, and we shall address them all accordingly. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With our best personal regards, Kempinski Hotel Xiamen
Dear Valued Guest: It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comments, and we shall address them all accordingly. We sincerely look forward to welcoming you back once again upon… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewBreakfast and location was good.
The hotel is nice but the room feels like old. Gym is very poor, there is a lot of space for improvement.
Dear Valued Guest: It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comments, and we shall address them all accordingly. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With our best personal regards, Kempinski Hotel Xiamen
Dear Valued Guest: It is indeed our pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comments, and we shall address them all accordingly. We sincerely look forward to welcoming you back once again upon… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe buffet dinner was amazing! Thanks!
Nothing
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With our best personal regards, Kempinski Hotel Xiamen
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next … Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewGood location with nice view. Staff is responsive and polite. The lobby and bar give an impression of comfort and leisure. The room is ultra clean and the air conditioning is pleasant both in the room and in the corridor.
Shower heats up a bit slow. Noise from the motorised curtains upstairs can be heard in the morning.
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With our best personal regards, Kempinski Hotel Xiamen
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next … Show more
Reviewed: 27 April 2025 · Stayed in March 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThe staff at Kempinski were so warm and welcoming. Always very friendly towards us guest. The room was clean and bright.
Nil
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With our best personal regards, Kempinski Hotel Xiamen
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next … Show more
Reviewed: 22 April 2025 · Stayed in March 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in March 2025
Verified reviewLocation
Very old, don’t like carpets
Dear Valued Guest: It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments which are very much appreciated. Once again I thank you for choosing Kempinski Xiamen during your recent visit and for your valued comments. With my best personal regards Kempinski Hotel Xiamen
Dear Valued Guest: It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments which are very much appreciated. Once again I thank you for choosing Kempinski Xiamen during your… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReceptionist staff Linda is very quick...she can handle many things in a minute. the hotel was better when the german pub in the first floor in operation
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear that you were satisfied with the service we provided. We sincerely look forward to welcoming you back once again. With our best personal regards, Kempinski Hotel Xiamen
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear that you were satisfied with the service we provided. We sincerely look forward to welcoming you back once again. With our … Show more
Reviewed: 14 April 2025 · Stayed in March 2025
Verified reviewThey lie about the shuttle bus service
Dear Valued Guest: It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments which are very much appreciated. May I take this opportunity to apologise for the inconveniences you encountered during your stay. Due to the limited seating capacity, the shuttle bus reservation need to be made 24 hours in advance, we truly appreciate for your kind understanding that it has been fully booked before your request. Once again I thank you for choosing Kempinski Xiamen during your recent visit and for your valued comments. With our best personal regards, Kempinski Hotel Xiamen
Dear Valued Guest: It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments which are very much appreciated. May I take this opportunity to apologise for the inconveniences … Show more