9.6

Reviews of T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch

No.69 Santaiyunshe Santaishan Road, Xihu, 038878 Hangzhou, China

  • Jia

    Reviewed: 4 April 2025 · Stayed in April 2025

    Verified review

    the place was very cozy and welcoming, especially the staffs there. our room had a bathtub which was well maintained and we could comfortably enjoy ourselves in the bathtub. during our first day there, we were a little confused and didnt reslly know where to go. the staffs there were kind enough to reccommend us some places to eat and shop at. they also serve breakfast which was really warming and nice as the weather was really cold there. after we checked out, we decided to walk around the area since we had some time left before our depature. my friend suddenly fell sick and needed some rest. the homestay was kind enough to let us stay for another 4 hours so that my friend can rest. furthermore, they even offered us lunch for free which would probably not happen in other hotels/homestays.

    the room was a little small for 2 people

    Property response:

    Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you found our homestay cozy and welcoming, and that our team could make your experience memorable. It’s heartwarming to know that our staff’s recommendations for dining and shopping were helpful during your first day, and that you enjoyed the warming breakfast—it truly is a highlight on chilly mornings! We’re especially glad we could assist when your friend fell ill after checkout. Your comfort and well-being are always our priority, and we’re happy we could offer a little extra time and care (along with lunch!) to help you both before your departure. Regarding the room size, we sincerely appreciate your honest note. While we aim to balance charm with practicality, we’ll certainly keep your feedback in mind as we explore ways to enhance our accommodations for future guests. It was a pleasure hosting you, and we’d be delighted to welcome you back for another cozy, stress-free stay whenever your travels bring you this way!

    Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you found our homestay cozy and welcoming, and that our team could make your experience memorable. It’s heartwarming to know that our staff’… Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    26 April 2025
  • Chongkailok

    Reviewed: 20 December 2024 · Stayed in December 2024

    Verified review

    Cosy place and friendly host.

    Property response:

    Dear guest, we are extremely grateful for your kind words. It is our utmost pleasure to know that you found our place cosy and experienced our hospitality. We always strive to create a warm and inviting environment for our guests, and your recognition means a great deal to us. Thank you for choosing to stay with us and we look forward to welcoming you back in the future.

    Dear guest, we are extremely grateful for your kind words. It is our utmost pleasure to know that you found our place cosy and experienced our hospitality. We always strive to create a warm and inviting environment for our guests, and your … Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    21 December 2024
  • Kok

    Reviewed: 9 December 2024 · Stayed in December 2024

    Verified review
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  • Si

    Reviewed: 5 December 2024 · Stayed in December 2024

    Verified review

    Perfect location is exceptional

    Property response:

    Dear guest, we are truly overjoyed to read your comment highlighting our "Perfect location is exceptional"! It means the world to us knowing that our prime location has enhanced your experience.We've always aimed to offer guests not just accommodation, but also easy access to the best spots around. Your recognition of this aspect is a huge motivation for us to maintain and improve further.Thank you for choosing our place and for sharing your kind words. We look forward to welcoming you back again, and we'll keep working hard to ensure your every stay with us is as remarkable as this one. Have a great day!

    Dear guest, we are truly overjoyed to read your comment highlighting our "Perfect location is exceptional"! It means the world to us knowing that our prime location has enhanced your experience.We've always aimed to offer gues… Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    10 December 2024
  • Irena

    Reviewed: 7 November 2024 · Stayed in November 2024

    Verified review

    I am fascinated by the hotel! I am extremely satisfied with the attitude of the staff! Everyone at the reception speaks English and is very helpful! I would go back there in a heartbeat! I would recommend the hotel to friends!

    I liked everything!

    Property response:

    Thank you so much for your wonderful review! We are overjoyed to hear that you had such an amazing experience with us. Our staff takes great pride in providing excellent service, and your kind words will surely be shared with them. It's always a pleasure to know that our guests are satisfied and would choose to return. We truly appreciate your recommendation to your friends, and we look forward to welcoming you back again soon!

    Thank you so much for your wonderful review! We are overjoyed to hear that you had such an amazing experience with us. Our staff takes great pride in providing excellent service, and your kind words will surely be shared with them. It's… Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    7 November 2024
  • Bei

    Reviewed: 23 October 2024 · Stayed in October 2024

    Verified review

    The B&B is the most impressive one we have experienced. It's not only clean and designed functionally, but very tasteful. The owners and staffs are very friendly. They went extra way to help you. The breakfast is also the highlight. We didn't expect such varieties and being delicious. And night dessert! The location is excellent for tourists too! If you want to experience the beauty of XiHu, and the local culture, this is the place.

    I really cannot think of anything.

    Property response:

    Dear guest, we are truly delighted to hear that our B&B has left such a deep impression on you! We take great pride in maintaining a clean and functionally designed space while also adding tasteful touches. Our owners and staff are always happy to go the extra mile to assist our guests. We're glad you enjoyed the breakfast and the night dessert. As for the location, we strive to offer a great spot for tourists. If you want to experience the beauty of West Lake and immerse yourself in the local culture, our B&B is indeed the perfect choice. Looking forward to having you stay with us again!

    Dear guest, we are truly delighted to hear that our B&B has left such a deep impression on you! We take great pride in maintaining a clean and functionally designed space while also adding tasteful touches. Our owners and staff are alwa… Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    23 October 2024
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  • Janice

    Reviewed: 23 October 2024 · Stayed in October 2024

    Verified review

    Compact but comfortable room, with a modern aesthetic. Really enjoyed the freshly cooked breakfast, and appreciated that it was different each day. Good location near a bus stop and scenic spots.

    Property response:

    Dear guest, we're glad to hear that you found our room compact yet comfortable and liked its modern aesthetic. We take pride in preparing freshly cooked breakfasts that vary each day to keep things interesting for our guests. As for the location, we're happy it worked well for you, being close to a bus stop and scenic spots. We strive to provide a great experience for all our visitors. Looking forward to having you stay with us again in the future.

    Dear guest, we're glad to hear that you found our room compact yet comfortable and liked its modern aesthetic. We take pride in preparing freshly cooked breakfasts that vary each day to keep things interesting for our guests. As for the… Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    23 October 2024
  • Jun

    Reviewed: 25 September 2024 · Stayed in September 2024

    Verified review

    Conveniently located near Xihu yet a sufficient distance away to be tranquil and quiet, with lots of privacy. The public areas are very tastefully designed and rooms are clean and spacious, the owners and staff are all very friendly and helpful. Chatted with the owner who shared he was inspired by his many personal trips to set up a homestay that would create great memories for the guests. Special mention to the two ladies who prepare the delicious breakfast every day!

    Only minor matter of the bathroom door not being able to lock properly

    Property response:

    Dear guest, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at our beautiful homestay near Xihu. Our owner is passionate about creating a place that guests will cherish, inspired by his own travels. And our staff is always here to help and make your stay as pleasant as possible. We're glad you liked the breakfast prepared by our two lovely ladies. Regarding the bathroom door not locking properly, we apologize for the inconvenience. We will have it fixed as soon as possible to ensure a better experience for future guests. We look forward to welcoming you back again soon!

    Dear guest, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at our beautiful homestay near Xihu. Our owner is passionate about creating a place that guests will cherish, inspired by his own … Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    25 September 2024
  • Jun

    Reviewed: 25 September 2024 · Stayed in September 2024

    Verified review

    Conveniently located near Xihu yet a sufficient distance away to be tranquil and quiet, with lots of privacy. The public areas are very tastefully designed and rooms are clean and spacious, the owners and staff are all very friendly and helpful. Chatted with the owner who shared he was inspired by his many personal trips to set up a homestay that would create great memories for the guests. Special mention to the two ladies who prepare the delicious breakfast every day!

    Only minor matter of the bathroom door not being able to lock properly

    Property response:

    Dear guest, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at our beautiful homestay near Xihu. Our owner is passionate about creating a place that guests will cherish, inspired by his own travels. And our staff is always here to help and make your stay as pleasant as possible. We're glad you liked the breakfast prepared by our two lovely ladies. Regarding the bathroom door not locking properly, we apologize for the inconvenience. We will have it fixed as soon as possible to ensure a better experience for future guests. We look forward to welcoming you back again soon!

    Dear guest, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at our beautiful homestay near Xihu. Our owner is passionate about creating a place that guests will cherish, inspired by his own … Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    25 September 2024
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  • Trang

    Reviewed: 30 August 2024 · Stayed in August 2024

    Verified review

    Best homestay ever. Btw sometimes we had traffic jam because they have many people loves this location

    Property response:

    Dear guest, thank you so much for your wonderful compliment! We're truly delighted to hear that you think this is the best homestay ever. As for the traffic jam, we understand it can be a bit inconvenient at times. We're sorry about that. But it's great to know that so many people love this location. We'll do our best to make your stay even more enjoyable next time. Looking forward to seeing you again soon!

    Dear guest, thank you so much for your wonderful compliment! We're truly delighted to hear that you think this is the best homestay ever. As for the traffic jam, we understand it can be a bit inconvenient at times. We're sorry abou… Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    31 August 2024
  • Ekaterina

    Reviewed: 7 July 2024 · Stayed in July 2024

    Verified review

    It is a lovely small hotel with cozy rooms and friendly staff. I enjoyed my stay very much. Very nice, beautiful and clean. You have everything you need for a comfortable stay. Thank you!

    Property response:

    Dear guest, we are so glad to hear that you had such a wonderful experience at our small hotel. Thank you for your kind words and we sincerely hope to welcome you back again soon!

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    8 July 2024
  • Jennifer

    Reviewed: 12 May 2024 · Stayed in May 2024

    Verified review

    We liked the location and the warm welcome from staff. The hotel has a very nice atmosphere

    Property response:

    Thank you very much for your evaluation and high recognition of our store! We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest. We will also regularly maintain the room and other facilities to improve every detail. It is also very convenient to travel to the West Lake. Nearby are Huagang Fish Watching, Prince Bay, Leifeng Tower, and Sudi. It is a 20-minute walk away, and the environment is beautiful. Finally, thank you again for your good coments. I sincerely look forward to your visit again!

    Thank you very much for your evaluation and high recognition of our store! We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest. … Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    12 May 2024
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  • 燕萍

    Reviewed: 22 March 2024 · Stayed in March 2024

    Verified review

    It's very comfortable to live in. The staff is very enthusiastic. It's very close to the West Lake. It's a very good choice.

    Not have

    Property response:

    Hearing you describe your stay as "comfortable" and call us a "great choice" is the highest affirmation of our environment, service, and location—a complete trust we will honor through even more meticulous attention to detail. We look forward to welcoming you back to the lakeside, ready to offer an experience beyond your expectations!

    Hearing you describe your stay as "comfortable" and call us a "great choice" is the highest affirmation of our environment, service, and location—a complete trust we will honor through even more meticulous attention to d… Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    31 July 2025
  • Yunian

    Reviewed: 21 March 2024 · Stayed in March 2024

    Verified review

    The shower needs a rubber cushion. Otherwise it is too cold to shower on foot.

    None

    Property response:

    Thank you very much for your praise! Our bathroom uses a high-end thermostatic series faucet of German brands, which is full of German quality and constant temperature bathing fun. At the same time, our family also has a rich and healthy breakfast that can be booked to ensure that you have a better state of playing. Thank you very much for pointing out our shortcomings. We will also refine our services and facilities and strive to give every guest a wonderful experience!

    Thank you very much for your praise! Our bathroom uses a high-end thermostatic series faucet of German brands, which is full of German quality and constant temperature bathing fun. At the same time, our family also has a rich and healthy br… Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    21 March 2024
  • Wilson

    Reviewed: 14 January 2024 · Stayed in December 2023

    Verified review
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  • Chew

    Reviewed: 3 January 2024 · Stayed in December 2023

    Verified review

    Well maintain and beautiful place. Location very near to Xihu. The staff very helpful. Thumb up for them. Love it very much.

    The double room a bit small.

    Property response:

    Thank you very much for your evaluation! We have different room types and sizes in our home. We welcome you to come again and enjoy the beautiful scenery of West Lake, and learn more stories about Hangzhou.

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    9 January 2024
  • 7.0 Good
    Ong

    Reviewed: 6 December 2023 · Stayed in November 2023

    Verified review
  • Marielle

    Reviewed: 29 October 2023 · Stayed in October 2023

    Verified review
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  • 7.0 Good
    Xia

    Reviewed: 25 October 2023 · Stayed in October 2023

    Verified review

    Great location, friendly staff

    Room a bit small.

    Property response:

    Thank you for your feedback! We're pleased to hear that you appreciated our great location and found our staff friendly. We also appreciate your comment about the room size, and we'll take it into consideration for future improvements. We hope to welcome you back in the future, and perhaps you can try one of our larger rooms for a more spacious experience.

    Thank you for your feedback! We're pleased to hear that you appreciated our great location and found our staff friendly. We also appreciate your comment about the room size, and we'll take it into consideration for future improvemen… Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    26 October 2023
  • Christine

    Reviewed: 10 October 2023 · Stayed in October 2023

    Verified review

    It was clean and cozy

    The room was a little small, hardly any space to open our luggage. But considering that it is a boutique accommodation, that’s okay.

    Property response:

    Thank you very much for your comments! Thank you again for your recognition of our service! Our breakfast varieties are different every day, aunt's craft is also very good, we are located in the West Lake scenic area, you can walk to most of the scenic spots, such as Su Causeway, broken bridge, flower harbor view of fish, Leifeng Tower, etc., the nearby traffic is very convenient, our room is made of solid wood style, elegant at the same time and add exquisite, just to bring you the general experience of home, Also very warmly look forward to meet you again oh!

    Thank you very much for your comments! Thank you again for your recognition of our service! Our breakfast varieties are different every day, aunt's craft is also very good, we are located in the West Lake scenic area, you can walk to mo… Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    11 October 2023
  • Christian

    Reviewed: 25 August 2023 · Stayed in July 2023

    Verified review
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  • Bagerra

    Reviewed: 14 July 2023 · Stayed in June 2023

    Verified review

    Amazing views and the food is top notch. The staff is very helpful, earnest, and always there when you need them. The rooms are clean, comfortable, spacious and beautifully decorated. Highly recommended.

    Property response:

    Thank you very much for choosing and affirming that it will be even better! The beautiful scenery of West Lake is undoubtedly unforgettable, and visiting West Lake and staying there is definitely the best choice. We will provide you with thoughtful services and comfortable accommodation, only to provide you with a better travel experience.

    Thank you very much for choosing and affirming that it will be even better! The beautiful scenery of West Lake is undoubtedly unforgettable, and visiting West Lake and staying there is definitely the best choice. We will provide you with th… Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    12 August 2023
  • Stéphane

    Reviewed: 28 April 2023 · Stayed in April 2023

    Verified review

    Very nice place in a quiet location. Nature and birds will enjoy you each morning at wake up. The hotel is in a small narrow street close to other houses but it is a really charming place. In the house you will enjoy a nice guest room where everybody share breakfast and you can stay for working or else. Team is really nice, but only Chinese speaker. So prepare yourself if nobody speak Chinese in your team :) Although it gives a really "lost in translation" feeling

    If you come there for working, forget the Free WIFI, really hard to connect (a Chinese phone number is required) and even connected really unstable connection. Fortunately we have come there with a Chinese 5G sims that help us to remains connected. Another point, rooms door let to much sound come in. really disturbing when people are talking in the corridor

    Property response:

    I'm glad to receive your evaluation. Our home is located in the West Lake Scenic Area, with a beautiful environment and pleasant scenery. You can easily reach many niche attractions, such as Turtle Pond and Yuhu Bay, all of which are quite good! Thank you very much for your affirmation of our service. We are committed to providing customers with a comfortable experience! Our family has a wide variety of breakfasts with balanced nutrition, and our aunt's craftsmanship is super good! It is our honor to bring you a warm and comfortable accommodation experience in the end. We warmly look forward to your next visit.

    I'm glad to receive your evaluation. Our home is located in the West Lake Scenic Area, with a beautiful environment and pleasant scenery. You can easily reach many niche attractions, such as Turtle Pond and Yuhu Bay, all of which are quite … Show more

    T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch
    12 August 2023
  • Dean

    Reviewed: 13 February 2023 · Stayed in February 2023

    Verified review
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