8.7

Reviews of Hotel Acqua Medellín 3 stars

Carrera 35 No 7-47, El Poblado, 050021 Medellín, Colombia

  • Charlie

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    The staff are extremely helpful and even with a bit of a language barrier very willing to work with you. Clean rooms, decent breakfast, and great centralized location.

    The downside of the great location is at night it can be noisy if you aren't out until 3 in the morning. Construction work during the day also didn't help when trying to work in the hotel room.

  • Elias

    Reviewed: 13 May 2025 · Stayed in March 2025

    Verified review

    Regarding the breakfast , Self service is always better. I think it could be a bit more abundant.

    the beds and the pillows

    Property response:

    Hi Elias! We sorry for the inconvenience caused. We hope in a new oppotunity, we can offer a better experience. Regards

    Hotel Acqua Medellín
    13 May 2025
  • Lisandra

    Reviewed: 2 May 2025 · Stayed in April 2025

    Verified review
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  • Juan

    Reviewed: 7 April 2025 · Stayed in April 2025

    Verified review

    Great location very clean the staff very kind and friendly.

    Breakfast wasn't what I expected.

  • Elias

    Reviewed: 25 March 2025 · Stayed in March 2025

    Verified review

    Breakages was fine. It’s much better to have it as self service .

    The beds and the pillows. I couldn’t have the proper rest I needed

  • Honicer

    Reviewed: 10 March 2025 · Stayed in February 2025

    Verified review
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  • Rondon

    Reviewed: 22 November 2024 · Stayed in November 2024

    Verified review

    They must fix the beds. The beds are so noises when you move

    The noise of beds

  • 7.0 Good
    Akaash

    Reviewed: 28 September 2024 · Stayed in September 2024

    Verified review
  • 7.0 Good
    Nelly

    Reviewed: 26 June 2024 · Stayed in June 2024

    Verified review
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  • Dennis

    Reviewed: 29 March 2024 · Stayed in March 2024

    Verified review
  • Chirag

    Reviewed: 23 February 2024 · Stayed in January 2024

    Verified review
  • Gabriel

    Reviewed: 21 February 2024 · Stayed in February 2024

    Verified review
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  • 7.0 Good
    Loranne

    Reviewed: 6 February 2024 · Stayed in February 2024

    Verified review

    good area with many restaurants and nightlife

    breakfast is nothing to write home about. if your room is facing the front of the hotel music in the street may be heard and only stops at 3am

  • Jonathan

    Reviewed: 2 February 2024 · Stayed in January 2024

    Verified review

    The location is the Best! But it's a bit noisy. But it's still very good local.towels were super clean.

    Noisy but nothing to much ..if you live in the city your good.

  • Yanire

    Reviewed: 7 December 2023 · Stayed in September 2023

    Verified review

    What an amazing hotel. The staff were amazing to us. THANK YOU ALL!

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  • Anthony

    Reviewed: 28 November 2023 · Stayed in November 2023

    Verified review

    Great hotel. Comfortable room, great location. Lots of good restaurants and places to party nearby. The free breakfast is great too

    Property response:

    Hi Anthony! Thank you so much for your feedback! We hope you can come back again soon. Greetings

    Hotel Acqua Medellín
    28 November 2023
  • Lorena

    Reviewed: 6 November 2023 · Stayed in November 2023

    Verified review

    The room was clean and organized, everything went really well.

  • Alan

    Reviewed: 8 October 2023 · Stayed in September 2023

    Verified review

    Location was great. Breakfast was very good. Rooms were clean.

    Rooms are very small compared to nearby hotels at a similar price. The front dest clerk was trying to run a scam. Charging money for a guest. My sister in law wasn't allowed to go upstairs and use the restroom unless I paid her. Everyone else was very kind and helpful. I wouldn't go back due to her.

    Property response:

    Hi Alan! Thank you for your comments! We are sorry for the inconvenience caused. For the safety of our guests, each person must bring their identification. If your reservation is for 1 person, the additional person will have a cost, even if it is a visit. And the hotel has a bathroom in the lobby. Greetings

    Hi Alan! Thank you for your comments! We are sorry for the inconvenience caused. For the safety of our guests, each person must bring their identification. If your reservation is for 1 person, the additional person will have a cost, even if… Show more

    Hotel Acqua Medellín
    13 October 2023
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  • 7.0 Good
    Alan

    Reviewed: 18 September 2023 · Stayed in September 2023

    Verified review

    Location was great. Breakfast was delicious and had a wide variety.

    Desk clerk seemed shady, wanted to charge for any guests.Got over charged (but day clerk told me and refunded the money).

    Property response:

    Hi Alan! Thanks for sharing your experience with us. It's very important for us.

    Hotel Acqua Medellín
    18 September 2023
  • Tapia

    Reviewed: 30 August 2023 · Stayed in August 2023

    Verified review
  • Stout

    Reviewed: 29 August 2023 · Stayed in August 2023

    Verified review
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  • Javier

    Reviewed: 24 August 2023 · Stayed in August 2023

    Verified review

    just great locations

    bed, breakfast, clean, overall facilities. Nees remodelations

  • Eduardo

    Reviewed: 22 August 2023 · Stayed in August 2023

    Verified review

    location

    little bathrooms and no mini fridge, not a deal breaker

  • Gabriela

    Reviewed: 20 August 2023 · Stayed in August 2023

    Verified review

    The location is good as you can be in the center of the restaurants and bars, but the noise is intolerable and lot of people staying at the hotel used to arrive late at night drunk and shouting making it impossible to get some sleep.

    They didn’t say anything and did nothing when drunk people arrive at late at night making noises and shouting inside the facilities.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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