Maintenance of the apartment

Location

Stayed in May 2025

Very good!

The location was not excellent. The staff amazing, Teresa and Genesis are great!

Stayed in April 2025

Location was great, close to the airport and it felt safe. It was nice to be able to park our car. The apartment was spacious and clean and the people from the reception were helpful and friendly. I would definitely stay in this place again if I had to be close to the airport.

Stayed in February 2025

The neighbourhood can be a little noisy specifically in December.

A big and comfortable apartment.

Stayed in December 2024

The kitchen don't have enough supplies,the bathrooms need to be fixed it was water everytime on the floor and need also a good towels and TV controls are not good need better tv and there was not device for music

The Rooms was good the apt size was good

Stayed in November 2024

Wifi kept going in and out

Location

Stayed in July 2023

the internet didn’t work most days. I had to go elsewhere to work and that was aggravating.

it was large and comfortable, 3 large independent rooms plus a living area and a kitchen and laundry room.

Stayed in April 2023

No safe box

Well - serviced location yet quiet

Stayed in April 2023

Reception staff was very helpful and they explain everything very accurate

Stayed in April 2023

The apartment was damp There was children's graffiti on the lounge wall Bkack hand & shoe marks on the walls in most of the rooms No hot water at the bathroom sinks Master bathroom en suite toilet not working properly No hot water at the kitchen sink Kitchen cupboard doors broken Kitchen door hanging off hinges Shower heads blocked in each bathroom Wardrobe doors missing handles Wall sockets not secure Hot water boiler worked sporadically Lounge TV too small Mold around bathroom sinks Front door lock difficult to operate Paint peeling off in every room, floor level. Probably down to rising damp Room towels supplied were clearly very old 50% of lighting in lounge had burnt out bulbs Laminate flooring throughout property very old & showing signs of wear & damage Internal phone to 24-hour reception not working

Location was OK

Stayed in August 2025

Everything is okay.

Stayed in August 2025

- WiFi not working consistently - damaged guest bathroom sink - dirty bathroom toilet - window not closing (unsafe for our toddler )

-location -bed -staff

Stayed in July 2025

The staff was excellent and there were plenty of space in the apartment and very clean. It had all the cooking utensils that you needed.

Stayed in April 2025

All was great at here...the apartments, quiet location, the price, and the staff were all amazing.

These apartments are great. If you like good quality, privacy, and a pretty chill area, this is the place for you!!

Stayed in April 2025

A bit outdated

Staff was accommodating and so sweet. Very helpful

Stayed in April 2025

Everything was great!

Location is excellent and the staff is very helpful. The neighborhood is really safe with lots of restaurants and food markets. I'll definitely stay there again when I go back to Bogota.

Stayed in June 2024

The washing machine didn’t work, one of the toilets was stopped up before we arrived and remained that way our entire stay, the stove didn’t work properly either , the sheets had a bit of a smell and the mattresses were dirty, the building was very loud at night, overall don’t feel like the price I paid was worth it, and also they had me pay another $600,000COP in cash, for two nights we thought we had already paid for, which was a little sketchy and a bit inconvenient since it came up 2 days before our flight. Overall we end up spending more money staying here with all of the issues I just mentioned. Had to eat out more instead of cook like we planned, had to pay to have our laundry and the sheets we used, washed, since they never replaced the washer they said they were going to. And then the additional charge for the nights that somehow were not charged for right before our flight out.

The staff was nice

Stayed in May 2024

the place had a bad smell, specially the bathroom in the master bedroom, the towels were stained, the TVs didn't work. the closet doors d9nt work property, samw with the shower door. The place is not kept up.

Stayed in December 2023

it was not clean and the amenities were in bad shape and old. Some walls were relay dirty and the place is not like the photos. Overall the place was in bad shape but for a night it was fine.

the place is close to the airport

Stayed in June 2023

As far as the facility itself, the only thing I didn't like is we had to leave! Plan your stay there, you will love it!

The room was so nice, so large and so well kept I want to sell my house in the U.S. and stay there forever!

Stayed in May 2023

Iron board and kitchen utensils in bad conditions

No breakfast available

Stayed in May 2023

I travel frequently due to conferences or just for pleasure and this has been the worse place I stayed so far. Everything was a disaster. The rooms were not clean, blankets and sheet super dirty, towels were worse than the sheets. Kitchen smelt like something was rotten. The fridge was not working and I asked to fix it and they just removed it from the apartment. I couldn't buy any food and the food I brought the first two days got rotten, they promised me they will fix it and never did. The bathroom and windows are full of mold. Terrible, terrible, terrible. Be aware that this place is close to the airport and it has a lot of noise because of the airplanes. The people who stay in the place is also super noisy, no ones respect the rules of the apartment. Someone nocked at our door one of the days we were there around 2 AM. I give "zero" stars to this place.

There was nothing good

Stayed in March 2023

nothing

there is secure, garage parking on the premise and it is very convenient for the airport and city transport network. it is in a vibrant area with shops, restaurants and bars nearby. felt safe and was great value for money (we had a small apartment). staff really helpful and friendly. easy to communicate with staff and 24 hour reception.

Stayed in December 2022

big, clean , quite

Stayed in October 2022