Reviews of Casa Turística Art-Vélez Salento
carrera 7 con calle 8 -11, sector Hospital, 631020 Salento, Colombia

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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewLocation & the host
Mold in the room & it was very fresh :/
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewWe liked the location was close to everything and very quiet at night nice place to relax and take in the nature!
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewThe WI-FI was good.
Room felt a bit damp. Wouldn’t let me shower on the day of check out.
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 August 2024 · Stayed in August 2024
Verified reviewJulieth and Hector are wonderful hosts, anything we needed they could provide and they helped us to plan our coffee tour and trip to cocora valley. The location is perfect, in a quiet street just off the main square and surrounded by nature. Our cooking class with Fernando and Paola was the absolute highlight and I would recommend this to everyone who comes to salento!
The basement rooms are good for staying cool in the day but there are no windows.
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewThe bed was very comfortable. The hostel is away from the noisy streets.
The room we stayed was super humid. Nothing got dried. Even the dry clothes felt damp after some time. On our last day we wanted to drop our bags and go to the fincas but we ended up going around with our bags as the owner of the hostel would be outside when we needed to take the bags. If he's outside, there's nobody to help you. The hostel is at a very quiet place but very early in the morning we woke up because the owner of the place was talking very loudly with other guests.
Reviewed: 22 April 2024 · Stayed in April 2024
Verified review- Hot shower -
There is nothing specifically wrong with the place. But it needs to be precised that there is no windows in the room which make it quite smelly (a lot of humidity inside, none of our clothes could dry in 3 days). The room is downstairs which make it really dark and gives you a feeling of being trapped. Also, we couldnt pay by card, only Cash, which wasnt notified anywhere. So if you have cash and where planning of keeping it for all the beautiful excursions around the city it force you to go get cash out (and loose money because of the bad rate of the ATM)
Reviewed: 1 September 2023 · Stayed in August 2023
Verified reviewReviewed: 15 August 2023 · Stayed in July 2023
Verified reviewWe loved the house, the decorations, the beds were comfortable.
We didn’t like the steep ramp to get to the house. However, overall it’s a great place to stay.
Reviewed: 1 August 2023 · Stayed in July 2023
Verified reviewHot water in the showers. Quiet location, but close to town center. Nice staff and very quick to respond to our questions.
Thin walls and no fans in the rooms. No outdoor sitting area.
Reviewed: 20 July 2023 · Stayed in July 2023
Verified reviewThe location is great: close to the main square but far enough away not to be bothered by any noise. The family that owns the place is super lovely and always willing to help. The room was decorated nicely, clean, and we even got some fresh towels on the third day.
The room was quite moist (I don't know if this was because of Salento's humidity, or the fact that the room was in a basement). Towels wouldn't dry, clothes started to smell, and there was a bit of mold. But not sure this can be avoided.
Reviewed: 10 July 2023 · Stayed in July 2023
Verified reviewReviewed: 27 April 2023 · Stayed in April 2023
Verified reviewlocation and hot water
small bed (I’m 1.90M)
Reviewed: 5 April 2023 · Stayed in March 2023
Verified reviewReviewed: 9 March 2023 · Stayed in February 2023
Verified reviewFriendly and helpful staff. Easily contactable via WhatsApp.
Quite a quiet Hostel, maybe a busy one back in the day. However the town centre is nearby for more atmosphere. Also thin walls.
Reviewed: 20 February 2023 · Stayed in February 2023
Verified reviewIngrid and Hector were extremely nice and accommodating during our stay. Ingrid had a lot of information regarding activities in the area. The hostel is hidden in nature and very secluded from the center of Salento. The rooms are very comfortable and clean. The private room is on the lower floor and has a beautiful view of nature.
The walls and floors are a little thin so you could hear people talking outside or in the other rooms. the private room is underneath the stairs so you could hear people walk up and down.
Reviewed: 1 February 2023 · Stayed in January 2023
Verified reviewIt was very quiet, so we were able to have a food sleep. It's close to the plaza and some nice restaurants and cafes. The staff was very nice and super helpful with tips and booking transport.
Was a bit tiring to get in/out as the entrance it's a bit of a hill. The room only had a window facing a corridor, so it wasn't well ventilated. Room could have been a bit cleaner. The room is not insulated, so you can hear if people is talking loudly around.
Reviewed: 20 January 2023 · Stayed in January 2023
Verified reviewspacious room and bathroom, nice design
room smelled and was damp due to no window to the outside
Reviewed: 17 January 2023 · Stayed in December 2022
Verified reviewReviewed: 27 December 2022 · Stayed in December 2022
Verified reviewPeople were really nice and helpful.