Reviews of BOG Hotel 5 stars
Carrera 11 86- 74, Chapinero, 11001 Bogotá, Colombia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThis was such a great hotel, from the rooms, the showers, the delicious breakfast but most importantly, the wonderful staff who welcomed us with such warmth everyday. The small details of remembering our coffee and eggs order every day, organising our driver William and reservations, their attention to making us all feel special. This made our trip to Bogota even more special. Thank you for a wonderful stay!
Dear Rebecca: thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay and appreciated the comfort of our rooms, the quality of our breakfast, and the warm hospitality of our staff. It is our priority to ensure that every detail is taken care of, and we are thrilled that our efforts made your trip to Bogotá even more special. We look forward to welcoming you back in the future for another wonderful stay. Regards Fabio Pacheco Front Desk Manager BOG Hotel
Dear Rebecca: thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay and appreciated the comfort of our rooms, the quality of our breakfast, and the war… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewRoot top swimming pool
Roof top pool and bar close too early
Dear Shan: thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our rooftop swimming pool, which is indeed a highlight of our property. Your feedback regarding the operating hours of the pool and bar is invaluable, and we will certainly take it into consideration as we strive to enhance our guests' experiences. We hope to have the pleasure of welcoming you back in the future, where we aim to exceed your expectations. Regards Fabio Pacheco Front Desk manager BOG Hotel
Dear Shan: thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our rooftop swimming pool, which is indeed a highlight of our property. Your feedback regarding the operating hours of the… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in June 2025
Verified reviewLocation, rooms are standard
They charged me for a welcome package that I never agreed on. They should ask guest if they want it beforehand, or state clearly that is a mandatory fee
Dear Jose: Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the location and found the rooms satisfactory. However, we regret any confusion regarding the welcome package fee. Your comments are invaluable, and we will ensure that our communication regarding additional charges is clearer in the future. We strive to provide a seamless experience for our guests, and your insights will help us improve. We hope to have the opportunity to welcome you back and provide you with an enhanced experience. Regards Fabio Pacheco Front Desk Manager BOG Hotel
Dear Jose: Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the location and found the rooms satisfactory. However, we regret any confusion regarding the welcome package fee. Your comments … Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewtodo
Dear Tamara: Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay at our boutique hotel and that everything met your expectations. Your positive feedback is invaluable to us and serves as a great motivation for our team to continue providing exceptional service. We sincerely hope to welcome you back in the future for another memorable experience. Thank you once again for choosing us. Regards Fabio Pacheco Front Desk Manager BOG Hotel
Dear Tamara: Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay at our boutique hotel and that everything met your expectations. Your positive feedback is invaluable to us and serves as a gr… Show more
Reviewed: 22 July 2025 · Stayed in May 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe hotel is quite beautiful
Dear Mr. Jeff: Thank you very much for your kind words regarding your recent stay. We are delighted to hear that you found our hotel beautiful. Your positive feedback is greatly appreciated and serves as a motivation for our team to continue providing exceptional service. We hope to have the pleasure of welcoming you back in the near future for another memorable experience. Thank you once again for choosing us. Regards Fabio Pacheco Front Desk Manager BOG Hotel
Dear Mr. Jeff: Thank you very much for your kind words regarding your recent stay. We are delighted to hear that you found our hotel beautiful. Your positive feedback is greatly appreciated and serves as a motivation for our team to conti… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewModern and good safe location
See through shower and toilet screen separating bathroom and bedroom
Dear Mr. Hugh Thank you for taking the time to share your experience with us. We are pleased to hear that you appreciated our modern facilities and the safe location of our establishment. Your feedback is invaluable, and we are always looking for ways to enhance our guests' experiences. We will certainly take your comments into consideration as we strive to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Regards Fabio Pacheco Front Desk Manager BOG Hotel
Dear Mr. Hugh Thank you for taking the time to share your experience with us. We are pleased to hear that you appreciated our modern facilities and the safe location of our establishment. Your feedback is invaluable, and we are always loo… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 May 2025 · Stayed in March 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewThe design is Remarkable. The location is superb .
I liked everything
Dear Juan: We are thrilled to hear that you had an excellent stay at our luxury 5-star hotel. We are delighted that you found the design remarkable and enjoyed the superb location. Your positive feedback is truly appreciated. We strive to provide top-notch service and unforgettable experiences to all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
Dear Juan: We are thrilled to hear that you had an excellent stay at our luxury 5-star hotel. We are delighted that you found the design remarkable and enjoyed the superb location. Your positive feedback is truly appreciated. We strive to… Show more
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewExcellent hotel
Dear Diana: We are thrilled to hear that you had an excellent experience at our hotel. Your positive feedback is truly appreciated. We strive to provide top-notch service and amenities to all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
Dear Diana: We are thrilled to hear that you had an excellent experience at our hotel. Your positive feedback is truly appreciated. We strive to provide top-notch service and amenities to all our guests. Thank you for choosing to stay wit… Show more
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewExcellent location. The staff are amazing, the breakfast was amazing. 100% recommended!!
Everything was great
Dear Ms. Diana: Thank you very much for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our excellent location and that our staff and breakfast met your expectations. Your recommendation means a lot to us, and we are committed to maintaining the high standards that made your experience memorable. We look forward to welcoming you back in the future for another exceptional stay. Regards
Dear Ms. Diana: Thank you very much for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our excellent location and that our staff and breakfast met your expectations. Your recommendation means … Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewOnly the location
Definitely not a 5 star hotel. Zero zero attention to detail. Over charge for basic services. You have to pay for basic things like soaps, Internet and water!! Where in the world does it work like that! Staff not friendly. Internet don’t work. Hotel run down.
Mr. Anthon, Thank you for sharing your experience. We deeply regret that your stay was not what you expected. We are saddened to hear that there were several aspects that fell short, and we take your comments very seriously. Attention to detail, the friendliness of the team, and transparency in our services are values we hold dear, and we clearly failed to convey them to you on this occasion. We will carefully review each of the points you mention to understand what happened and how we can improve in a real and concrete way. We appreciate your honesty, because it is through it that we can grow and correct. We hope that, if you give us another chance in the future, we can offer you a completely different experience, much closer to what you deserve.
Mr. Anthon, Thank you for sharing your experience. We deeply regret that your stay was not what you expected. We are saddened to hear that there were several aspects that fell short, and we take your comments very seriously. Attention to d… Show more
Reviewed: 6 April 2025 · Stayed in March 2025
Verified reviewVery comfortable stay. Lovely staff
Dear Laura, we are delighted to hear that you had a very comfortable stay at our hotel. Our staff takes pride in providing excellent service. Your positive feedback motivates us to continue delivering exceptional experiences. We appreciate your kind words and look forward to welcoming you back in the future.
Dear Laura, we are delighted to hear that you had a very comfortable stay at our hotel. Our staff takes pride in providing excellent service. Your positive feedback motivates us to continue delivering exceptional experiences. We appreciate … Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewComfy rooms, nice pool. Nice bar.
I have stayed at this hotel before so I was comparing it to the last time, my room was not as nice as lower level floor and there was not an a la carte breakfast menu which was offered before.
Dear Charlotte, thank you for sharing your feedback with us. We are glad to hear that you found our hotel comfortable, with a nice pool and bar. We apologize for not meeting your expectations this time regarding the room and breakfast options. Your comments are valuable to us, and we will take them into consideration to improve our services. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.
Dear Charlotte, thank you for sharing your feedback with us. We are glad to hear that you found our hotel comfortable, with a nice pool and bar. We apologize for not meeting your expectations this time regarding the room and breakfast optio… Show more
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewBreakfast was great, the room was spacious, the beds were comfortable, the hotel was clean and modern and the staff were helpful
Unfortunately the rooftop pool and bar were closed the days we were there.
Dear Richard, thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the great breakfast, spacious room, comfortable beds, modern and clean hotel, and helpful staff. We apologize for the inconvenience of the rooftop pool and bar being closed during your stay. Your comments are valuable to us, and we will use them to improve our services. We hope to have the opportunity to welcome you back in the future for an even better experience.
Dear Richard, thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the great breakfast, spacious room, comfortable beds, modern and clean hotel, and helpful staff. We apologize for the inconvenience of the … Show more
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewGreat central hotel in Chapinero, kind staff, especially in the breakfast room.
It was very noisy at night and we could hardly sleep due to the street/party bus noise (it was a Saturday, and we were given a room on the 3rd floor).
Dear Lauma, thank you for sharing your feedback with us. We are glad to hear that you enjoyed our central location and the kind staff, especially in the breakfast room. We apologize for the noise issue you experienced at night, which affected your sleep. Your comfort is important to us, and we will take measures to address this issue to ensure a more peaceful stay in the future. We appreciate your valuable comments and hope to welcome you back for an improved experience. Thank you for choosing us.
Dear Lauma, thank you for sharing your feedback with us. We are glad to hear that you enjoyed our central location and the kind staff, especially in the breakfast room. We apologize for the noise issue you experienced at night, which affect… Show more