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  5. Reviews of HOTEL BALI AT POBLADO

Reviews of HOTEL BALI AT POBLADO This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

CARRERA 43A 7D-47, El Poblado, 050021 Medellín, Colombia

#381 of 414 hotels in Medellín

Guests' Choice

Review Score

Based on 49 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    8.8

  • Facilities

    7.0

  • Staff

    8.2

  • Value for money

    7.2

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 26, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    1- They tried to charged 40$ more than Booking 2- The price was definitely not worth what we got 3- They start cooking breakfast at 7am but our room was next to open kitchen, they were speaking loudly at 7am. So everyday we woke up at 7am because of them 4- They dont change towels unless we ask 5- They dont have shampoo or hair dryer. They have only one big shampoo & one hair dryer, you need to ask each time to get it, then you have to return it. 6- The room dont have windows or views. But even they have these missing things, they charge around $90 per night 7- Currently we are staying at an amazing place in bogota and paying $60 per night.

    Location is good Staff is friendly

    Stayed in February 2025

  • Reviewed: November 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 7 nights
    • Submitted from a mobile device

    One of the ladies overcharged me for having a guest, and the breakfast is mediocre at best, no menu, you just get what the lady wants to give you.

    Pretty good place to stay.

    Stayed in October 2024

  • Reviewed: April 15, 2024

    7.0
    Good value for money
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little basic, and not 100% clean, but good value for money

    The location was very good. The staff very friendly

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Great place to stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 19 nights
    • Submitted from a mobile device

    No complaints everything was great

    Staff was great, location was perfect, my room was great. I have no complaints is definitely my go too place.

    Stayed in March 2024

  • Reviewed: April 24, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The smell of the bathroom and the sheets, the noise of repairs

    Location and attention from staff members

    Stayed in April 2023

  • Reviewed: June 21, 2025

    1.0
    Dirty, loud, unfriendly - not what you would ever expect from a self-entitled hotel avoid it
    • Business trip
    • Group
    • Deluxe Room
    • Stayed 4 nights

    This stay was well below expectations, especially considering the price paid. On the first morning, I woke up to large pools of water all over the room floor—some dangerously close to an electrical socket. I immediately alerted reception about the serious risk of short circuit or even fire. Despite the obvious danger, the issue was largely ignored. After several complaints, the only response was to send someone to mop the floor. No repairs, no room change. It was left as-is for the next guest. Noise was another major problem. A loud, constant reverberation came from a dehumidifier in the corridor, making it feel like sleeping inside a ship’s engine room. I raised this as well but was again ignored. Add to that the noise from other guests and staff talking and laughing loudly, even as early as 5 a.m., and the result is a completely restless night. The rooms have no sound insulation whatsoever. The room itself was not clean, and basic services were lacking. Cleaning is only done upon request, and you're given just one towel. The breakfast was meagre and repetitive: scrambled eggs with what seemed like some form of tortilla, instant coffee, and juice. Staff were unfriendly and unwelcoming. While I understand not everyone speaks English, the overall attitude didn’t help. Frankly, calling this a hotel is misleading—it offers the bare minimum and fails on many fronts. Not recommended.

    Nothing

    Stayed in June 2025

  • Reviewed: April 29, 2025

    1.0
    Well situated but one falling apart. One of the worst hotels we’ve been in!
    • Leisure trip
    • Group
    • Superior Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Poor service, we have one room leaking, another smelling like paint, another one with the toilet falling apart ! All showers have only one door so the water splashes everywhere ! Windows not closing correctly, not well isolated, too noisy and mold in some rooms. Frankly one of the worst hotels I’ve had in my life.

    The entrance is nice and has a Nice appearance and the staff tries to help! BUT the rest of the hotel is falling apart! The second floor rooms are poorly maintained, things undone and a strong smell to paint

    Stayed in April 2025

  • Reviewed: April 7, 2025

    4.0
    It could be much better
    • Business trip
    • Solo traveler
    • Junior Suite with Private Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    The attention from staff The clean of room The breakfast

    The location is good

    Stayed in April 2025

  • Reviewed: November 28, 2024

    3.0
    Unfortunate, could’ve been alot better
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    First night I was put into a room which had a leak so carpet was removed bed moved, clothes got damaged after falling in floor as there’s no place to hang clothes, they wouldn’t move me until day 2.

    Location was excellent

    Stayed in November 2024

  • Reviewed: October 8, 2024

    3.0
    Poor
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Regular

    Regular

    Stayed in August 2024

  • Reviewed: September 5, 2024

    10
    Is my second time staying at this hotel and I love it and will continue to come. Great renovation
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was amazing. I have no complaints

    Everything staff,room, location, cleanliness.

    Stayed in September 2024

  • Reviewed: September 3, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No parking space muziek hard in the nights

    Stayed in August 2024

  • Reviewed: August 22, 2024

    1.0
    Atrocious
    • Leisure trip
    • Solo traveler
    • Junior Suite with Private Pool
    • Stayed 15 nights
    • Submitted from a mobile device

    Construction and loud noises going on all day and night, rooms smelled really bad, staff stole jewelry from my bags

    Nothing

    Stayed in August 2024

  • Reviewed: June 26, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Everything excellent staff Excellent location will stay again Excellent stay comfortable room

    Everything was excellent

    Stayed in June 2024

  • Reviewed: April 22, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 6 nights
    • Submitted from a mobile device

    It was remodeling...didn't tell us in advance. To noisy..

    Location

    Stayed in March 2024

  • Reviewed: April 11, 2024

    1.0
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: April 4, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    En general todo excelente!! ☺️

    Stayed in March 2024

  • Reviewed: April 3, 2024

    9.0
    Cozy vibes very tranquil
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    How well centered it is! And for the price we paid it was really good and cozy!

    Stayed in April 2024

  • Reviewed: March 9, 2024

    1.0
    Rent aomewhere else
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 16 nights
    • Submitted from a mobile device

    Was dirty to much noise no water provlems with them dayli couldn’t get a towel wet or durty if bot they will charge it

    Not hing bad everything

    Stayed in March 2024

  • Reviewed: January 18, 2024

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It doesn't exist

    Google has this address in the middle of an intersection, booking.com is also incorrect. Not sure it exists, staff never got back with me.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is different of what it shows in the photos

    It was in a good location

    Stayed in December 2023

  • Reviewed: September 25, 2023

    4.0
    Extremely hot and uncomfortable in the room
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No air conditioning, very small room

    Stayed in September 2023

  • Reviewed: September 15, 2023

    2.0
    Scam.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I booked for 2 stardard room good for 2 person each room. But the when we arrived they asked us to pay double. What a scam! And just before our checkin they told us "we are letting you in advance that we are gonna put you in 1 room with double beds because pf renovations." Few hours is not acceptable to let us know about the changes.

    Nothing

    Stayed in September 2023

  • Reviewed: August 8, 2023

    1.0
    Left stranded on the street - they overbooked and cancelled our reservation on arrival at 6pm.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Cancelled our booking with no notice. It said confirmed on booking.com but when we arrived at the accommodation at 6pm and they told us they had given our room away and were now fully booked out. We were left wondering the streets at night trying desperately to find alternate accommodation on the long weekend of the Flores festival in Medellin. Lady at the desk very rude, unapologetic and unhelpful.

    location would have been good if we could actually stay

    Stayed in August 2023

Showing 1 - 25

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