Reviews of bs Rosales Hotel 4 stars
Carrera 4 N. 72-22, Chapinero, 110231 Bogotá, Colombia

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Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe location is great! The area is safe and secure. The hotel itself is easy to find and is located near restaurants and other establishments. It is close enough for walking but far enough from the noise. The staff were all friendly and accommodating. The room was clean and complete what we needed for the stay. The room was also spacious. The bed was comfortable. The hotel has a gym and sauna. The breakfast in the restaurant was delicious. It had variety and was tasty. The restaurant was kept clean by the staff. Also, the kitchen staff kept on refilling the buffet area. It was a nice experience here. Highly recommended!
Thank you for your rating and comments. We are glad to know that you had a good stay. Greetings, Team BS Rosales
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation, cleanness, good facilities, parking and personnel at front desk
- On day one I notified the lightbulb in the shower was broken and it didn't get fixed. - The toilet paper hanger was hanging from just one of four screws from the wall, and the roll kept falling off - The breakfast service was bad ( the food was fine), but the attention below average.
Thank you for your rating and comments, they are very important to us. Greetings, Team BS Rosales
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, good breakfast, good location.
Lots of damaged things in this hotel. Wifi did not work in my friend’s room. The window in my bathroom was broken. The fridge did not work in my room. Window blinds in my room were damaged. Beds are also very hard and uncomfortable. Equipment in the gym was very old and broken.
Thank you for your rating and comments, they are very important to us. Greetings, Team BS Rosales
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good for me
Overpriced for what you receive - not even a bottle of water in the room
Thank you for your rating and comments, they are very important to us. Greetings, Team BS Rosales
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewVery clean and very nica
They ask when you enter at the hotel. Thats not nice
Thanks for the rating and comments. Regards, BS Rosales Team
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewthe environment, the ambiance everything
for me it was top notch
Thank you for your rating and comments. Greetings, Team BS Rosales
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in April 2025
Verified reviewTo much noise at night. The bathroom windows cannot close and can be cold
Thank you for your rating and comments. Regards, BS Rosales Team
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewStaff and location! Definitely will come back
The gym is very basic. No cage/rack or free weights.
Thank you for your rating and comments. Greetings, Team BS Rosales
Reviewed: 11 June 2025 · Stayed in May 2025
Verified reviewThank you for your rating and comments. Greetings, Team BS Rosales
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewVery conveniently located within the safer part of Bogota (at least felt much safer than downtown). Cheerful and helpful staff and all essentials in place. Decent breakfast with some local delicacies
there was not a kettle in the room but it was not a big deal at all…
Thank you for your rating and comments. Regards, BS Rosales Team
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewThe staff was simply amazing. They went far and beyond ro make our stay great. I needed their help because I had a visa emergency, and without even asking them, they volunteered to help, and I was able to get through the challenge thanks to them.
There was no courtesy water
Thank you for your rating and comments, we are glad to know that it was a good stay, we hope to see you again. Greetings, Team BS Rosales