My bathroom had no shower curtain so I almost fell in the bathroom because of the wet floor

We were not allowed breakfast they said we were not on the list and our booking said breakfast

Ha soggiornato nel mese di marzo 2025

n/A

Location and ease of access

Ha soggiornato nel mese di settembre 2024

Breakfast: there no choice. Matress too hard. Bathroom too small, smells nasty and tiles slippery. I stated for room not noisy, but get one you hardly can't sleep. Neighborhood calm.

Ha soggiornato nel mese di novembre 2023

The hotel was great! Staff were very nice and helpful, the room was very clean. The location was perfect - close to the main road with restaurants and bars and public transport. Would recommend!

Ha soggiornato nel mese di novembre 2023

I reserved a deluxe double room with two double beds and your company confirmed it with me. When I arrived for check in the hotel had received from you a reservation for a standard room with one bed. Your company screwed up and I had to stay in a smaller room for my 1st night until I could talk to the manager. The receptionist was hostile and wouldn’t give me the original room I booked because it was sold out. That was your fault. I might not book with your company again

Ha soggiornato nel mese di novembre 2023

The breakfast at the property can be better

The price is fair.

Ha soggiornato nel mese di settembre 2023

it was all ok nothing really that I didn't like

Location is perfect close to Calle 70, where there is a lot of food options, and as well if you like night life there are several bars and night life there. Staff was very friendly and helpful and Miguel from reception recommended us some good tours that was all worth it. It was all walking distance to get food and some drinks :), there is a mall close by like 15 min walk.

Ha soggiornato nel mese di agosto 2023

For the good price and the verry good location. I cant complain.

A nice clean hotel. Nice personal. Everything you need just next or around the corner, less then 10min walk. Restaurants, tour office, supermarket, pharmacy, bank, nightlife, taxis.

Ha soggiornato nel mese di luglio 2023

This place has very few outlets to plug in electronic equipment. The few that are available are hidden or difficult to access.

Nice room, clean

Ha soggiornato nel mese di giugno 2023

Nice hotel in great part of Laureles. My room was on the 7th floor and had a comfy bed, small balcony, nice bathroom… Communication with staff was easy and quick and this facilitated an easy reservation and check in. Quick, close walking distance to many very good restaurants, as well as various tiendas, liquor stores, and big Éxito supermarket just around the corner.

Ha soggiornato nel mese di maggio 2023

The bathroom is a bit small and the glass windows are unfortunately opaque. We had a nice view but we had to open the windows in order to see it!

Comfortable room and near lots of good restaurants and cafes! Efficient staff at the reception.

Ha soggiornato nel mese di febbraio 2023

Needed a soap dish in shower. Plastic soap and TP dispensers need to be removed if not kept stocked. Bathrooms very small. Shower door did not stay closed. Doorknob in bathroom loose and came off in my hand. I asked if there was a safe in the room and they said yes, but there wasn't one. Maybe the question was lost in translation...

Breakfast not included in my package. Could not check in until 3pm, even though I arrived early. Hot showers not a problem. Free coffee in lobby if you like yours black.

Ha soggiornato nel mese di febbraio 2023

not hot water for 2 dayd

location

Ha soggiornato nel mese di gennaio 2023

The staff were very friendly. While located just off party street Carerra 70, the hotel was actually really quiet.

Ha soggiornato nel mese di novembre 2022

bed size.

location.

Ha soggiornato nel mese di novembre 2022

No phone in the rooms, to simple. Everything is white and brouwn.

Near to restaurant.

Ha soggiornato nel mese di ottobre 2022

The only bad thing was the parking lot because there was not enough space. The rest was perfect.

It has a very good location in the city, the facilities were always clean and the bed was very comfortable.

Ha soggiornato nel mese di ottobre 2022

Cons: -We chose this hotel because it said the room we chose had a kitchen, which you assume you could cook something there, however it didn't have knife to cut food, a chopping board, a cloth to wipe around the sink, a spachelor and any other tools to stir, and even worse, when we told the reception that we have a pot in our room but not mug cups, later they gave us one mug cup, one spoon, one fork, and one plate. Obviously we booked a room for 2 people and we wrote it down in the reservation process. Lack of imagination/care. So we have to say the quality of room equipments doesn't meet the price.

Pros: -Easy access to Segundo parque and carrera 70. -Good WiFi for online work. -Much quieter than staying at the places facing directly these busy streets. -Staffs didn't reply to our question before our arrival, but there were always someone at the reception so you can ask them by face to face anytime. -Shower had hot water with good water pressure which seems rare to have in Medellín as far as we know.

Ha soggiornato nel mese di settembre 2022

When arrived I changed the room I previously booked because the bed wat too small. I had to upgrade and paid more for another room. The problem was that the airconditioner of the new room didn't worked! I made first a lot of noise than shut down. It never turned back on. We (my husband and I) had to go the frontdesk to ask for help 'cause the qrquote supposedly for cominication didn't worked also. Then one employee came to the room, checked the airconditioner who was in a severely bad condition, went back and never came back. So we waited and mean while I searched in Booking.com for another room. We went back to the frontdesk, found the employee eating and we asked her what they planned to do for us, because we paid a lot for a room that doesn't have air. So then she said she wil upgrade us with another room. We got another room with 2 double beds who was still cheaper than the one we paid. This room was better but the toilet had no seat!! The day after I demanded that they fixed the toilet for us. And although we paid more money for the first room, they NEVER wanted to deduct the money and give us back the difference nor did they give us free breakfast. With the difference of the money paid, we could have had 12x breakfast, but used only 2 days their breakfast, so that was in total 4 breakfast. The day we checked out, they never give me back my money and I still needed to pay for the 4 breakfasts we ate. We were 6 friends and booked 3 rooms...one of my friends is now sick because she got bedbugs/bedmites. This hotel Cabo de la Vela NEVER NEVER again!!!

The location of the hotel was good.

Ha soggiornato nel mese di luglio 2025

Because of the busy streets it can be loud at night. Not really recommend for families with babies. Some of the lights were not working in the room. We didn’t always have hot water.

Good location. Beds were comfy. We were on the 9th floor with good view. Good communication.

Ha soggiornato nel mese di luglio 2025

Staff could be more friendly, at checkout the made us pay for toothbrush kits in the room when it was not obvious at all that they were not free

Room was clean and big, location is very good

Ha soggiornato nel mese di febbraio 2025

It's very loud. Through whole night you can hear music from nearby bars.

Ha soggiornato nel mese di ottobre 2024

More towels needed

Nada

Ha soggiornato nel mese di settembre 2024

Room need maintanace, they were sloppy, some lights in room ond hallway not working. Air conditioning to loud. Basically old and sloppy.

Price

Ha soggiornato nel mese di settembre 2023