Reviews of Hotel Camino Real Popayán Colombia
calle 5 # 5-59, 190003 Popayan, Colombia

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Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewHistorical building and the location provided a special experience.
Reviewed: 25 January 2025 · Stayed in January 2025
Verified reviewThis is a wonderful and friendly hotel and one of my favourite stops in Columbia. Good breakfast and secure garage parking, good cafe next door as well. Near to everything including the street of cafes which was a nice place to go for a beer or coffee. Reception helped with printing off some documents we needed.
Nothing
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 October 2024 · Stayed in September 2024
Verified reviewReviewed: 8 September 2024 · Stayed in August 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewReviewed: 1 August 2024 · Stayed in July 2024
Verified reviewAtmospheric, historical building, just off Plaza Caldas. Helpful, friendly staff. Quiet room with good soundproof, on the front of the building. Good restaurant in house.
Not a dislike but maybe wider breakfast selection would be nice? The breakfast offered is adequate but could benefit from a few additions. Also needs an option of a lightweight bed cover. Our quilt was too warm given that the window was closed for soundproofing.
Reviewed: 23 May 2024 · Stayed in May 2024
Verified reviewGreat
The staff was amazing
Reviewed: 11 May 2024 · Stayed in April 2024
Verified reviewReviewed: 11 April 2024 · Stayed in March 2024
Verified reviewCharming place. The food at their restaurant (I went for dinner) was excellent and the waitresses working at dinner were fabulous (10/10).Overall the management/owners run the place very well, are very professional and courteous and helpful. The location is great to what I needed. The hotel was very nice aesthetically with a huge open center with rooms surrounding it and a beautiful little courtyard in the center where the restaurant was. Also, considering the low price of stay it was well kept and felt safe.
There was no fan (and no AC) available, and it was very hot weather. However luckily it did cool off in the night and was able to sleep (I like it a little cooler temperature). There were no windows into the outside (the windows were into an open center/courtyard- very aesthetically pleasing and unique but had to close them as to not let in mosquitoes/insects). I would suggest visitors bring a mosquito net to sleep in so that you can leave the windows open for a bit (however likely you would close them at night because the windows are easy enough for people to fit through). Visitors should also be prepared to hear every noise from rooms next door and from courtyard - remainder of hotel. The walls are thin and the structure is older so there are gaps under the doors for example so sound travels easily. That said, it also is very low cost so expectations must be managed accordingly.
Reviewed: 10 January 2024 · Stayed in January 2024
Verified reviewNice hotel in the centre of the old town of Popayán. Room was spacious, clean and comfortable, at night it was usually very quiet and the room had window blinds completely darkening the room, so got a good sleep there.
No hot water in the shower
Thanks for letting us know your disappointing experience. There is no excuse for not having hot water at any moment. Please accept our deepest apologies. We have a separate tankless heating system every two rooms, and monitor them permanently. In these cases we would either give you a full refund or, better yet, give you a room with proper water heating. Once again, we are very sorry and hope to compensate you some how.
Thanks for letting us know your disappointing experience. There is no excuse for not having hot water at any moment. Please accept our deepest apologies. We have a separate tankless heating system every two rooms, and monitor them permanent… Show more
Reviewed: 9 January 2024 · Stayed in January 2024
Verified reviewReviewed: 3 January 2024 · Stayed in January 2024
Verified reviewReviewed: 14 August 2023 · Stayed in August 2023
Verified reviewColonial decoration, cover parking available , staff was extremely helpful!  Location was perfect in the middle of the white city! 
Reviewed: 3 August 2023 · Stayed in July 2023
Verified reviewThe hotel building is really nice and typical and staff was very helpful and kind. The room was very basic but with all necessary amenities.
There were some mosquitos in the room due to some openings on the window.
Reviewed: 8 June 2023 · Stayed in June 2023
Verified reviewFirst and foremost, the receptionist was the greatest. She was extremely friendly and helpful during the stay. You would have thought she owned the hotel by the service we received during our stay. The location is excellent, right in the middle of town and half a block from the downtown park. Breakfast is included and was excellent. The bedding was excellent and the hot shower seem to last forever. This was my third trip to Popayan and I had been to several hotels, Hotel Camino Real was the real deal.
N/A
Thanks for your generous and detailed comment. Guests like you motívate us to work harder every day. thanks again.
Reviewed: 18 May 2023 · Stayed in May 2023
Verified reviewAttentive and helpful staff. The in-house restaurant offered superb food.
Reviewed: 16 March 2023 · Stayed in March 2023
Verified reviewReviewed: 15 February 2023 · Stayed in February 2023
Verified reviewReviewed: 20 January 2023 · Stayed in January 2023
Verified reviewReviewed: 16 January 2023 · Stayed in January 2023
Verified reviewReviewed: 16 January 2023 · Stayed in January 2023
Verified review