Reviews of Casa Dann Carlton Hotel & SPA 5 stars
Calle 93B N° 19-44, Chapinero, 110010 Bogotá, Colombia
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Reviewed: 7 September 2025 · Stayed in July 2025
Verified reviewAbsolutely Everything!!
Everything exceeded my espectation
Reviewed: 6 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe hotel is in a good location with many restaurants nearby. Great breakfast. Spacious room.
Quite noisy - could hear everything from the next room and some kind of fan or generator outside. Room a little dated and could use a renovation.
Dear Mr. Ricardo, Thank you for sharing your feedback. We are glad to hear that you enjoyed our location, the variety of nearby restaurants, the breakfast, and the spaciousness of your room. We also appreciate your observations regarding noise and the condition of the room. Please be assured that your comments will be shared with our team as we continuously work to improve our guests’ experience. Best Regards, Casa Dann Carlton Hotel & Spa Team
Dear Mr. Ricardo, Thank you for sharing your feedback. We are glad to hear that you enjoyed our location, the variety of nearby restaurants, the breakfast, and the spaciousness of your room. We also appreciate your observations regarding… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe spa was nice and the restaurant and food were good. Great location.
Rooms were a bit old and all the amenities were paid for
Dear mr. Irimies, We are glad to know that you enjoyed our spa, restaurant, and location. Regarding the amenities, we would like to share that some are complimentary in the rooms, while others are available with an additional cost. Your observations about the rooms are valuable to us, as they guide our continuous improvements. We hope to have the pleasure of welcoming you back soon. Best Regards, Casa Dann Carlton Hotel & Spa Team
Dear mr. Irimies, We are glad to know that you enjoyed our spa, restaurant, and location. Regarding the amenities, we would like to share that some are complimentary in the rooms, while others are available with an additional cost. Your ob… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe room was big with 2 comfortable double beds. Some people might find the bed a bit soft, but it was heavenly for me. The bathroom was also spacious with a very good shower; hot water and great pressure. Breakfast was good, but I lacked a few more fresh things. They had very good gluten-free bread though. The gym is large with all the equipment you might need. The area around the hotel is great to walk around in, especially by Parque 93, which is just 13 min walk away.
I stood in a queue to check in for about 20 minutes, which wasn’t ideal with a 3-year old. The toilet in room 324 didn’t flush well. I didn’t like that there was only a small bottle of water in the room for free and the rest you had to pay for. The pool area looked ok, but you need a swimming cap to go in and, of course, they charge you 7000 COP for it. There’s also a bit of construction happening around it. I didn’t get to use the sauna, but would’ve liked to. On our last day, we rushed out of the room to get a taxi to the airport and the elevators stopped on our floor 7 times completely full of people from some type of convention. It lost us about 20 minutes which means we were very late getting to the airport. I don’t recommend this hotel if you’re only staying in bogota a night or two as you need at least 45 mins to the airport, considering there is no traffic. They do try with the vegan options, but it all looks very unappealing. Decaf coffee is available, but you have to order it and then it’s just instant powder. I asked a waiter for hot water for my cup, and I’m still waiting 5 days later.
Dear Ms. Candice, Thank you very much for sharing such a detailed review of your stay. We are pleased to know that you enjoyed the spacious room, the comfort of the beds, the quality of the shower, our gluten-free options at breakfast, and the gym facilities, as well as the hotel’s convenient location near Parque 93. At the same time, we truly value your comments regarding the check-in process, the room facilities, and the services such as the pool and vegan options. Your observations are very important for us and will be shared with the corresponding departments to strengthen the areas that still need improvement. We also regret the inconvenience caused by the elevator congestion during your departure; situations like these are definitely not the experience we want for our guests, and your feedback helps us to look for solutions. It would be our pleasure to welcome you back for a future stay and offer you an even more enjoyable experience. Best Regards, Casa Dann Carlton Hotel & Spa Team
Dear Ms. Candice, Thank you very much for sharing such a detailed review of your stay. We are pleased to know that you enjoyed the spacious room, the comfort of the beds, the quality of the shower, our gluten-free options at breakfast, an… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery nice staff gym and service
Dear Ms. Sharon, We are delighted to hear that you enjoyed our staff, gym, and overall service. Your feedback motivates us to keep providing excellent experiences, and we look forward to welcoming you again soon. Best Regards, Casa Dann Carlton Hotel & Spa Team
Dear Ms. Sharon, We are delighted to hear that you enjoyed our staff, gym, and overall service. Your feedback motivates us to keep providing excellent experiences, and we look forward to welcoming you again soon. Best Regards, Casa Dann… Show more
Reviewed: 12 August 2025 · Stayed in June 2025
Verified reviewReviewed: 9 August 2025 · Stayed in May 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewIs super comfy and there is a really good gym
Dear Guest, We are delighted to know you found our facilities comfortable and enjoyed our gym. We look forward to welcoming you back. Best Regards, Casa Dann Carlton Hotel & Spa Team
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewExcellent hotel
I liked everything was great
Dear guest, It is wonderful to know you had such a positive experience with us. We look forward to welcoming you again for another excellent stay. Best Regards, Casa Dann Carlton Hotel & Spa Team
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewNo no cost air con in the room.
Dear Mr. Terence, We’re pleased to know you enjoyed our location, value, and culinary offerings. It will be a pleasure to welcome you back on your next visit to Bogotá. Best Regards, Casa Dann Carlton Hote & Spa Team
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewIt is truly luxurious.
It was under construction.
Dear Mr. Edumar, We’re delighted to know you enjoyed the comfort and luxury of our hotel for your urban getaway. At the moment, only one specific area is undergoing renovations, and we look forward to welcoming you back soon so you can experience all of our spaces fully. Best Regards, Casa Dann Carlton Hotel & Spa Team
Dear Mr. Edumar, We’re delighted to know you enjoyed the comfort and luxury of our hotel for your urban getaway. At the moment, only one specific area is undergoing renovations, and we look forward to welcoming you back soon so you can ex… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewEverything
Reviewed: 2 August 2025 · Stayed in July 2025
Verified review