Comentários de Casa de Leda, a Kali Hotel 5 estrelas

Thank you for sharing your feedback regarding your recent stay at Casa de Leda. We appreciate hearing from our guests, as it helps us enhance our services and improve guest experiences. We regret to learn about the parking issue you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We would like to clarify that Casa de Leda does not have control over the public streets in front of the hotel, including parking enforcement activities conducted by the police or towing services. While we do not have staff members specifically assigned to work in the street, we are always available to assist and provide guidance to our guests. However, it is important to note that we may not be aware of every interaction or event taking place outside the hotel premises, such as parking enforcement activities. We understand that the situation must have been frustrating for you, and we apologize for any lack of communication that may have occurred. We strive to ensure that our guests are informed about any potential issues or regulations that may affect their stay. However, in this particular instance, it appears that the hotel staff was unaware of the parking enforcement action taking place outside the property. We appreciate your understanding regarding this matter. Your feedback serves as a valuable reminder for us to continually improve our communication efforts and explore options for providing alternative parking arrangements or guidance to our guests. Please feel free to reach out to us directly if you have any further concerns or if there is anything else we can assist you with. We value your patronage and hope that you will consider giving us another opportunity to provide you with a more enjoyable and hassle-free stay in the future. Best regards, Casa de Leda

Thank you for sharing your feedback regarding your recent stay at Casa de Leda. We appreciate hearing from our guests, as it helps us enhance our services and improve guest experiences. We regret to learn about the parking issue you encoun… Mostrar mais