Reviews of Hotel Salento 1842
629 Carrera 6, 631020 Salento, Colombia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewBeautiful and pleasant
Nothing
Reviewed: 11 November 2024 · Stayed in August 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewPilar made the trip even better. She gave us great tips during our stay and she was so sweet. The rooms are great also!
Nothing
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewGood location.
This is not a hotel, just Airbnb. 'Hotel' is just in the name. If you are unlucky to have room assigned to you the one in the basement(you have 33.3 proc probability for that to happen), then your stay is screwed. Loud music blasting till early hours, the room is super basic. This airbnb is worth it's price if you get a room away from the street, but the basement one is un-livable. Should be used as storage at best. It's borderline fraud
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewReviewed: 15 July 2024 · Stayed in July 2024
Verified reviewPilar was an incredible host. Location was excellent.
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewWe luckily had it to ourselves and it was the perfect stay - Pilar is super friendly, lovely breakfast on the balcony, clean rooms and shower. Great location - super close to the square, the sweetest dog too, and kindly did our laundry too! Would definitely recommend!
Nothing
Reviewed: 19 March 2024 · Stayed in March 2024
Verified reviewI wish we could give more than 10!!! This place is just great, room was big with a separate bathroom. Nice shower although there wasn’t a showerhead 🤪. Different breakfast every day. Location is great, just 2 steps from the main square. Would highly recommend this place. Pilar makes it all happen, best service ever and very flexible ! Thank you 🥰
Nothing, all was perfect!
Reviewed: 12 February 2024 · Stayed in February 2024
Verified reviewReviewed: 2 January 2024 · Stayed in January 2024
Verified reviewThe property is a charming house, which is nice to look at from the exterior facade. On the inside the property would be better classified as a guest house rather than a hotel. We had a good communication with Pilar, who was very attentive and helpful. The beds we slept in were very comfortable.
We were given the ground floor room, which is split into 2 rooms and had 4 beds. Unfortunately the room smells of damp and is quite dark. While the bed was very comfortable, the room itself is basic. We paid quite a high price I think for the room of this quality - but it was during the New Year so I accept this was a high season.
Reviewed: 6 April 2023 · Stayed in April 2023
Verified reviewReviewed: 27 February 2023 · Stayed in February 2023
Verified reviewReally nice accommodation, super friendly host, good breakfast, we felt really comfortable there
Reviewed: 8 February 2023 · Stayed in February 2023
Verified reviewReviewed: 29 December 2022 · Stayed in December 2022
Verified reviewReviewed: 23 November 2022 · Stayed in November 2022
Verified review