8.6

Reviews of Hotel Casa Vallecaucana

Carrera 28 5B - 56, 760001 Cali, Colombia

  • Yenny

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    Price and location

    No elavators

    Property response:

    Thank you for highlighting our price and location — we’re glad you found them convenient! We understand that the absence of an elevator can be an inconvenience for some guests. While our building structure currently doesn't allow for one, our team is always available to assist with luggage and anything else you may need during your stay. We appreciate your feedback and hope to welcome you again soon!

    Thank you for highlighting our price and location — we’re glad you found them convenient! We understand that the absence of an elevator can be an inconvenience for some guests. While our building structure currently doesn't allow for o… Show more

    Hotel Casa Vallecaucana
    22 July 2025
  • Rachael

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Anonymous

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review
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  • Sergio

    Reviewed: 11 May 2025 · Stayed in February 2025

    Verified review

    Location, room and custumer service were all great. Affordable hotel in a quiet neighborhood of Cali.

    The breakfast can be improved. No alternatives.

    Property response:

    Thank you very much for your kind words. We’re pleased to hear that you enjoyed our location, room, and customer service. It’s also great to know you appreciated the peaceful neighborhood and affordable rates. We appreciate your feedback regarding breakfast — we're working on offering more variety to better meet our guests' preferences. We hope to welcome you back soon

    Thank you very much for your kind words. We’re pleased to hear that you enjoyed our location, room, and customer service. It’s also great to know you appreciated the peaceful neighborhood and affordable rates. We appreciate your feedback re… Show more

    Hotel Casa Vallecaucana
    23 May 2025
  • 7.0 Good
    Camilo

    Reviewed: 28 March 2025 · Stayed in March 2025

    Verified review
  • Sandy

    Reviewed: 17 March 2025 · Stayed in March 2025

    Verified review

    It’s modern clean and nice and comfortable bed hot shower the staff are good I have a little Spanish they have a little English and we managed light hearted welcoming I stayed here before and if I am in Cali again I will stay again

    Nothing

    Property response:

    Thank you for your kind words! We're delighted to hear that you enjoyed your stay, from the modern and clean facilities to the comfortable bed and hot shower. Our team always strives to create a welcoming atmosphere, and we're glad that communication was smooth and lighthearted. It was a pleasure hosting you again, and we look forward to welcoming you back whenever you're in Cali

    Thank you for your kind words! We're delighted to hear that you enjoyed your stay, from the modern and clean facilities to the comfortable bed and hot shower. Our team always strives to create a welcoming atmosphere, and we're glad … Show more

    Hotel Casa Vallecaucana
    18 March 2025
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  • Andres

    Reviewed: 15 March 2025 · Stayed in March 2025

    Verified review

    People try to be helpful despite the situation

    The room was not private at all. You can hear the noise from outside and from inside. You have to wait 15 minutes to get hot water. TV was outdated didn’t have a tv control only direct tv so we had to handle the volume and on/off manually

  • Eduardo

    Reviewed: 10 March 2025 · Stayed in March 2025

    Verified review

    Great location near everything but most important all the employees were amazing, very helpful and very friendly

    Liked everything

    Property response:

    Thank you for your kind words! We're delighted to hear that you enjoyed our great location and, most importantly, that our team made a positive impression on you. We strive to provide friendly and helpful service to all our guests. We hope to welcome you back soon

    Thank you for your kind words! We're delighted to hear that you enjoyed our great location and, most importantly, that our team made a positive impression on you. We strive to provide friendly and helpful service to all our guests. We h… Show more

    Hotel Casa Vallecaucana
    18 March 2025
  • Sergio

    Reviewed: 27 February 2025 · Stayed in February 2025

    Verified review

    The location was perfect. Very close to the city center and most of the tourist destinations. The hotel was clean and staff was very friendly. We were travelling with a baby. The staff helped us with get warm water for the formula.

    The breakfast should be improved. Options are limited and the coffee is too strong

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  • Miguel

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review
  • Laura

    Reviewed: 10 February 2025 · Stayed in January 2025

    Verified review
  • Bertin

    Reviewed: 7 February 2025 · Stayed in February 2025

    Verified review
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  • Sandy

    Reviewed: 23 January 2025 · Stayed in January 2025

    Verified review
  • Matthew

    Reviewed: 19 January 2025 · Stayed in December 2024

    Verified review
  • 7.0 Good
    Ian

    Reviewed: 13 January 2025 · Stayed in November 2024

    Verified review
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  • Rodriguez

    Reviewed: 13 January 2025 · Stayed in November 2024

    Verified review
  • Alexander

    Reviewed: 12 January 2025 · Stayed in January 2025

    Verified review

    Good location

    Breakfast only until 9am with no tolerance. Towels of the room have not been clean, neither the bed sheets.

  • William

    Reviewed: 9 January 2025 · Stayed in January 2025

    Verified review

    I liked the breakfast, and the location was perfect

    Wash cloth for the shower, shade was hard to operate. Only had one screw holding it to the ceiling

    Property response:

    Thank you for your feedback! We're happy to hear you enjoyed the breakfast and found the location perfect for your needs. We also appreciate you bringing the issues with the washcloth and the shade to our attention. We'll make sure to address them to improve the overall experience for future guests. We hope to welcome you back soon!

    Thank you for your feedback! We're happy to hear you enjoyed the breakfast and found the location perfect for your needs. We also appreciate you bringing the issues with the washcloth and the shade to our attention. We'll make sure … Show more

    Hotel Casa Vallecaucana
    10 January 2025
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  • Omar

    Reviewed: 18 December 2024 · Stayed in December 2024

    Verified review

    Value, you receive good quality for a very reasonable price. The staff is amazing and the breakfast very good. Patricia, Luna and Andres always very kind and ready to help.

    Best value, location and breakfast is like eating at home.

    Property response:

    Thank you so much for your kind words! We’re thrilled to hear that you found great value in your stay and appreciated the quality we strive to offer at a reasonable price. Your compliments about our amazing staff truly mean the world to us. Patricia, Luna, and Andres will be delighted to know their efforts made your stay even more special. We’re also so glad you enjoyed our breakfast—it’s wonderful to hear it felt like eating at home! We’re grateful for your recommendation and look forward to welcoming you back whenever you’re in the area. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even better.

    Thank you so much for your kind words! We’re thrilled to hear that you found great value in your stay and appreciated the quality we strive to offer at a reasonable price. Your compliments about our amazing staff truly mean the world to us… Show more

    Hotel Casa Vallecaucana
    18 December 2024
  • Astrid

    Reviewed: 17 December 2024 · Stayed in December 2024

    Verified review

    Excelente atencion , lugar limpio y agradable

  • Fabio

    Reviewed: 8 December 2024 · Stayed in December 2024

    Verified review
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  • Tony

    Reviewed: 2 December 2024 · Stayed in December 2024

    Verified review

    The staff was friendly and the breakfast probably the best we've had in Colombia (not much but by far the most generous). Also clean and giving one the sense of being in a modern place

    The room was tiny

    Property response:

    Thank you for your kind words! We're thrilled to hear you enjoyed the friendly service and our breakfast—it’s wonderful to know it stood out during your time in Colombia. We're also glad you appreciated the cleanliness and modern feel of our space. It was a pleasure having you, and we hope to welcome you back soon!

    Thank you for your kind words! We're thrilled to hear you enjoyed the friendly service and our breakfast—it’s wonderful to know it stood out during your time in Colombia. We're also glad you appreciated the cleanliness and modern fe… Show more

    Hotel Casa Vallecaucana
    2 December 2024
  • Luis

    Reviewed: 20 November 2024 · Stayed in November 2024

    Verified review

    Clean Property. Jaidibi does an amazing job. She truly knows how to treat guest.

    There is no ventilation in the bathroom. Showers pressure wasn’t good and one of the handles wasn’t working.

    Property response:

    We are very sorry for the inconveniences you encountered during your stay. We appreciate that you brought this to our attention so that we could resolve it. We will work on improving ventilation, checking the shower pressure, and repairing the handles. Your comfort is very important to us, and we hope to have the opportunity to offer you a better experience in the future.

    We are very sorry for the inconveniences you encountered during your stay. We appreciate that you brought this to our attention so that we could resolve it. We will work on improving ventilation, checking the shower pressure, and repairing … Show more

    Hotel Casa Vallecaucana
    2 December 2024
  • Alan

    Reviewed: 19 November 2024 · Stayed in November 2024

    Verified review

    Breakfast was fresh, balanced & complete. The room was good value for the money. The front desk staff were very helpful with advice and providing taxi's to move around the city.

    It was all very attractive and I would stay there again. It is a little out of the way, however that meant peace and quiet in the evening.

    Property response:

    Thank you for your lovely review! We're delighted to hear you enjoyed the fresh and balanced breakfast, found the room to be good value, and appreciated the helpfulness of our front desk staff. It's great to know that the peaceful location added to your experience, even if it’s a bit out of the way. We’d be thrilled to welcome you back on your next visit! 😊

    Thank you for your lovely review! We're delighted to hear you enjoyed the fresh and balanced breakfast, found the room to be good value, and appreciated the helpfulness of our front desk staff. It's great to know that the peaceful l… Show more

    Hotel Casa Vallecaucana
    2 December 2024
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