Reviews of Cité Hotel 4 stars
Carrera 15 No 88-10, Chapinero, 110010 Bogotá, Colombia

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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewStaff were excellent Rooms were clean, spacious & comfortable Food was good Central location (easy access to shops, restaurants & bars)
Price - could have been a little more competitive
Mr. Andy Thank you for taking a few minutes to share your experience with us! We're glad to know you enjoyed our rooms, the attention of our staff, the hotel's location, and the quality of the food at the Bistró Restaurante Bar. Comments like yours motivate us to continue providing excellent service. We also appreciate your comment about our pricing. We always strive to maintain a balance between the quality we offer and our rates, but we will take your feedback into account to continue improving and provide an unforgettable experience. We hope to have the pleasure of welcoming you back to Cité Hotel.
Mr. Andy Thank you for taking a few minutes to share your experience with us! We're glad to know you enjoyed our rooms, the attention of our staff, the hotel's location, and the quality of the food at the Bistró Restaurante Bar. Com… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe staff were very helpfull Laura and enrique on the night shift are superstars
No bad feedback from me
Mr. Brian T Thank you for your kind words. We're glad to know you had such a positive experience and that our team, especially Laura and Enrique, made your stay even better. We'll pass on your appreciation to them; they'll love to hear it! We hope to have the pleasure of welcoming you back to Cité Hotel.
Mr. Brian T Thank you for your kind words. We're glad to know you had such a positive experience and that our team, especially Laura and Enrique, made your stay even better. We'll pass on your appreciation to them; they'll love … Show more
Reviewed: 26 July 2025 · Stayed in May 2025
Verified reviewEverything.
Ms. Natalia We appreciate your positive review and comment. A 9 is motivating and also encourages us to continue improving. If there's anything you think we can do even better, we welcome your suggestions. We hope to see you again soon at Cite Hotel!
Ms. Natalia We appreciate your positive review and comment. A 9 is motivating and also encourages us to continue improving. If there's anything you think we can do even better, we welcome your suggestions. We hope to see you again soon … Show more
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewLoved every thing here. Daniel was a huge help when we first arrived. Room was spacious and well equipped. So nice overlooking the park with joggers, dog walkers, etc. Especially safe neighbourhood. Great options for breakfast.Recommended!
Mr. Stephen Thank you for your positive comment. We're glad to know you enjoyed the location right next to Virrey Park, the room, and the atmosphere of the area. We're also glad Daniel was helpful during your stay. We'll pass on your words to him! Thank you for recommending our hotel. You're always welcome at Cite Hotel.
Mr. Stephen Thank you for your positive comment. We're glad to know you enjoyed the location right next to Virrey Park, the room, and the atmosphere of the area. We're also glad Daniel was helpful during your stay. We'll pass on… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe staff was very useful and kind.
They should have smart tv's and they should put more water in the room.
Mr. Alexander Thank you for sharing your experience with us! We are delighted to know that you found the value for money excellent and that our staff was attentive and friendly. These comments motivate us to continue providing quality service. We also appreciate your suggestions regarding the smart TVs and the availability of water in the room. We will take these details into account to continue improving and offer an even more comfortable stay. hope to have the pleasure of welcoming you back soon at Cité Hotel.
Mr. Alexander Thank you for sharing your experience with us! We are delighted to know that you found the value for money excellent and that our staff was attentive and friendly. These comments motivate us to continue providing quality servi… Show more
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewCentral location, close to everything. Heated pool and great staff.
Dear Matan Thank you for sharing your experience! We're glad to know you enjoyed our location, the heated pool, and, above all, the hospitality of our team. Comments like yours motivate us to continue offering quality service. We'll be happy to welcome you back to Cité Hotel on your next visit to Bogotá.
Dear Matan Thank you for sharing your experience! We're glad to know you enjoyed our location, the heated pool, and, above all, the hospitality of our team. Comments like yours motivate us to continue offering quality service. We'll… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewThe staff was incredibly friendly and always available to help. The location is great, and we felt very safe in the area. The breakfast was excellent.
The room was always noisy to the point that we couldn’t sleep during our entire stay. Even when we tried to take a nap to recover from the sleepless nights, there was constant construction noise around us throughout the day. For the hotel benefit they offered us to change room.
Mr. Gianluca We sincerely appreciate you taking a few minutes to share your experience with us. We are happy to know that you enjoyed the attention of our staff, the breakfast, and the hotel's location, and that you felt safe during your stay. We apologize for the inconvenience caused by the noise during your visit. We understand how important rest is, and we apologize that this situation affected your experience. We appreciate your consideration of our willingness to offer you a room change, even though you declined. However, we hope that by allowing you a late checkout until 6 p.m., you were able to make the most of your time. We will take your comments seriously to continue improving and offer our guests a more comfortable and peaceful stay. We hope to have the opportunity to welcome you again in the future and provide you with a fully satisfactory experience.
Mr. Gianluca We sincerely appreciate you taking a few minutes to share your experience with us. We are happy to know that you enjoyed the attention of our staff, the breakfast, and the hotel's location, and that you felt safe during you… Show more
Reviewed: 3 July 2025 · Stayed in April 2025
Verified reviewNice clean, tourist hotel in Bogota. Easy to get around to other areas of the city from this location.
Mr. David Thank you for taking the time to share your experience with us. We are glad to know that you found our hotel pleasant and clean, and that the location was strategic for getting around the city. We hope to have the pleasure of welcoming you back on your next visit to Bogotá.
Mr. David Thank you for taking the time to share your experience with us. We are glad to know that you found our hotel pleasant and clean, and that the location was strategic for getting around the city. We hope to have the pleasure of wel… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in April 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewGood location for where we needed to go. Staff friendly and helpful. Food in restaurant was good. Pool on rooftop a very nice bonus!
Bedrooms only have a blind so if you need to get changed or want some privacy you have to keep pulling the blind up and down - very odd not to have curtains or a voile of some sort! Rooms were huge and lacked any character (virtually no pictures / softness!).
Mr. Richard Thank you for taking the time to share your experience with us. We're glad to know that our location allowed you to get around the places you liked, as well as the friendliness of the staff. We've taken note of your suggestions regarding the lack of curtains and the decor in the room; we understand how important it is to you to have more privacy and a more welcoming atmosphere. We look forward to welcoming you again and showing you the progress we've made. Thank you for helping us improve!
Mr. Richard Thank you for taking the time to share your experience with us. We're glad to know that our location allowed you to get around the places you liked, as well as the friendliness of the staff. We've taken note of your sugg… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewGreat staff, big clean rooms
Massive construction site opposite atm - not the hotel's fault
Mr. Chris Thank you for taking the time to share your experience with us. We are glad to know that you enjoyed the service of our staff and that our rooms met your expectations in terms of spaciousness and cleanliness. We apologize for the external inconvenience caused by the construction in front of the hotel. As you mentioned, it is beyond our control, but we appreciate your understanding. We look forward to welcoming you back to Cité Hotel.
Mr. Chris Thank you for taking the time to share your experience with us. We are glad to know that you enjoyed the service of our staff and that our rooms met your expectations in terms of spaciousness and cleanliness. We apologize for the… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified revieweverything ok breakfast was great
signing a contract that doestn specifies things that were tried to be enforced
Mr. Milton Thank you so much for your comment! We're glad to know that everything went well and that you enjoyed breakfast. We hope to welcome you back soon and continue to provide you with an excellent experience. See you on your next visit to Cite Hotel
Mr. Milton Thank you so much for your comment! We're glad to know that everything went well and that you enjoyed breakfast. We hope to welcome you back soon and continue to provide you with an excellent experience. See you on your next… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in April 2025
Verified reviewThe location is amazing and it’s very clean!
Everything was perfect!
Ms. Vera Thank you for your message. We're glad to know that your experience was perfect and that our location and cleanliness made your visit to Bogotá even more enjoyable. We hope to have the pleasure of welcoming you back to the Cité Hotel.
Ms. Vera Thank you for your message. We're glad to know that your experience was perfect and that our location and cleanliness made your visit to Bogotá even more enjoyable. We hope to have the pleasure of welcoming you back to the Cité… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewGreat location, friendly staff, big and comfortable rooms. Highly recommended.
Mr. Matyas Thank you for taking the time to share your experience and for your recommendation. We're glad to know you enjoyed our location, the staff, and the comfort of our rooms. Comments like this motivate us to continue providing the best service. We look forward to your return to Cité Hotel!
Mr. Matyas Thank you for taking the time to share your experience and for your recommendation. We're glad to know you enjoyed our location, the staff, and the comfort of our rooms. Comments like this motivate us to continue providing t… Show more
Reviewed: 30 April 2025 · Stayed in March 2025
Verified reviewGreat location, room and amenities. Very nice and helpful staff. Had room service and it was delicious
Mr. Eimear Thank you for your kind comment. We are glad to know that you enjoyed our location, the room, all the amenities, and especially the room service. Our entire team works enthusiastically to provide a warm and quality experience, so your words motivate us to continue improving. We hope to have the pleasure of welcoming you back to Cité Hotel soon!
Mr. Eimear Thank you for your kind comment. We are glad to know that you enjoyed our location, the room, all the amenities, and especially the room service. Our entire team works enthusiastically to provide a warm and quality experience, so… Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewVery clean, helpfull staff, big rooms with good beds.
Breakfast bar had slim pickings, but the omelett chef was very good. I would not recommend staying higher than floor 6, the rooftop pool rinsing facility was very noisy and is right above the rooms on the 8th floor. When I am here there is construction on both sides of the hotell, which can be noisy at times.
Mr. Truls Thank you for taking the time to share your experience with us! We are happy to know that you enjoyed the cleanliness, the staff service, the comfort of the rooms, and, of course, the special touch of the omelett chef. We apologize for the inconvenience related to the noise, both from the pool system and the nearby construction. We greatly appreciate your comments, as they help us identify areas for improvement to offer you an even more pleasant stay. We will share them with our team to find solutions and alternatives for future visits. We hope to have the opportunity to welcome you again and provide you with a more peaceful and complete experience. Thank you for choosing Cité Hotel.
Mr. Truls Thank you for taking the time to share your experience with us! We are happy to know that you enjoyed the cleanliness, the staff service, the comfort of the rooms, and, of course, the special touch of the omelett chef. We apologi… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewGreat service, very comfortable beds, super good breakfast. Amazing view from the swimming pool on rooftop, whhix also was great to finish the day after exploring the city. The staff was amazing, specially "el señor Daniel" as the kids call him still today. They have very fair rates also for taxis and are very well organised with an agency which offer some tours and in our case it woeksreally well especially with taxi drivers Diego and Henry. We had great time there. Thank you for having us!
Unfortunately there no other window in the room that the panoramic big one and once we took the shower we could feel the humidity in the room instantly, which wasn't great.
Ms. Anay Thank you so much for sharing your experience in such detail! We are delighted to know that you enjoyed the service, the beds, the breakfast at Bistro Restaurant, and the incredible view from our rooftop. We are even more thrilled to know that Mr. Daniel, Diego, and Henry made your stay special—we will pass on your kind words! We are very sorry for the inconvenience you experienced with the humidity in your room. We sincerely appreciate you sharing it with us, as your feedback is key to helping us improve. We hope to have the opportunity to welcome you again and offer you an even more satisfying experience. Thank you for choosing us! It was a pleasure hosting you. We hope you return soon to continue exploring the city and relaxing at the Cité Hotel.
Ms. Anay Thank you so much for sharing your experience in such detail! We are delighted to know that you enjoyed the service, the beds, the breakfast at Bistro Restaurant, and the incredible view from our rooftop. We are even more thrilled… Show more