8,4

Recensioni su Hotel Coco 4 stelle

5-44 Calle 70a, Chapinero, 110231 Bogotá, Colombia

  • Valentina

    Data recensione: 1 settembre 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    La posizione perfetta nel cuore della Zona G, il design e la pulizia, la colazione buonissima

    Risposta della struttura:

    Hello Valentina! We are truly delighted to know that you found our property to be the best of your trip to Colombia! It’s wonderful that you enjoyed our location in the heart of Zona G, as well as the design and cleanliness of our hotel. We constantly strive to provide our guests with a welcoming and comfortable environment, and knowing that you enjoyed the breakfast so much fills us with joy. Our team works with dedication to ensure every detail is taken care of so you can enjoy an unforgettable stay. We sincerely thank you for your review and for choosing to stay with us. We look forward to welcoming you back soon for another wonderful experience. Best regards, Natalia Contreras Rooms Division Manager Hotel Coco

    Hello Valentina! We are truly delighted to know that you found our property to be the best of your trip to Colombia! It’s wonderful that you enjoyed our location in the heart of Zona G, as well as the design and cleanliness of our hotel. … Mostra altro

    Hotel Coco
    4 settembre 2025
  • Ivan

    Data recensione: 19 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Martina

    Data recensione: 18 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
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  • Renata

    Data recensione: 18 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Stefano

    Data recensione: 16 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Design

    Non c’è colazione a buffet

    Risposta della struttura:

    Hello Stefano, Thank you very much for your excellent rating and kind comment. We are truly delighted to know that you enjoyed the service provided by our team, as well as our location, which is considered one of the most exclusive areas in Bogotá. We would like to let you know that, at the moment, we do not offer a buffet breakfast; instead, we provide an à la carte option. Please note, however, that this will be changing soon due to updates in the management of our restaurants. It will be a pleasure to welcome you back for another stay with us. Remember that we are available 24 hours a day for anything you may need. Best regards, Natalia Contreras Rooms Division Manager Hotel Coco

    Hello Stefano, Thank you very much for your excellent rating and kind comment. We are truly delighted to know that you enjoyed the service provided by our team, as well as our location, which is considered one of the most exclusive areas i… Mostra altro

    Hotel Coco
    26 agosto 2025
  • Andrea

    Data recensione: 11 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
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  • Flavia

    Data recensione: 5 agosto 2025 · Soggiorno nel mese di agosto 2025

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  • Erik

    Data recensione: 17 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata

    La colazione! Ottimo qualità cibo e cucinato bene!

    Il freddoooo! Fa freddissimo in struttura. Non si riscaldano le camere ..e inoltre si sentono le attività degli altri ospiti nelle camere adiacenti. Ad esempio ho sentito l’attività sessuale di una coppia nei minimi dettagli dalle 5 alle 6 del mattino. La cosa ovviamente non è molto carina.

    Risposta della struttura:

    Hello Erik, Thank you so much for taking the time to share your experience with us. We’re happy to hear that you appreciated the quality of our breakfast and the care we put into preparing each dish. Providing a pleasant and comfortable stay is our top priority, and we’re sorry to learn that some aspects did not meet your expectations. We truly value your feedback and want to assure you that we are actively working on improving both the thermal and sound insulation of our property. We sincerely hope to have the opportunity to welcome you back in the future and offer you an even better experience. Thank you once again for your time and valuable suggestions. We hope to see you again soon! Best regards, Natalia Contreras Rooms Division Manager Hotel Coco

    Hello Erik, Thank you so much for taking the time to share your experience with us. We’re happy to hear that you appreciated the quality of our breakfast and the care we put into preparing each dish. Providing a pleasant and comfortable st… Mostra altro

    Hotel Coco
    24 giugno 2025
  • Olek

    Data recensione: 3 marzo 2025 · Soggiorno nel mese di febbraio 2025

    Recensione verificata

    Piscina riscaldata

    Colazione limitata

    Risposta della struttura:

    ¡Hello Olek! Thank you very much for your excellent rating and for sharing your experience. We are delighted to hear that you enjoyed our location, modern design, and heated pool. We strive to provide a welcoming and comfortable atmosphere for our guests. We appreciate your feedback regarding the breakfast and will take it into account. We are always looking for ways to improve, and your comments help us enhance our services. We look forward to welcoming you back soon. It would be our pleasure to host you again. Best regards, Natalia Contreras Reservations Coordinator Hotel Coco

    ¡Hello Olek! Thank you very much for your excellent rating and for sharing your experience. We are delighted to hear that you enjoyed our location, modern design, and heated pool. We strive to provide a welcoming and comfortable atmosphere… Mostra altro

    Hotel Coco
    3 marzo 2025
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  • Antonio

    Data recensione: 17 febbraio 2025 · Soggiorno nel mese di febbraio 2025

    Recensione verificata

    L'hotel nel suo insieme. Il bar con la sala breakfast, il grill all'ultimo piano, la camera piccola ma confortevole (avendo scelto una Superior). la disponibilità dello staff.

    La lentezza abnorme dello staff nel servire (alla carta) la prima colazione ...seppur Buona!

    Risposta della struttura:

    ¡Hello Antonio! Thank you for sharing your experience with us. We are pleased to hear that you enjoyed our facilities, including the bar, the rooftop grill, and the comfort of your room. We also appreciate your kind words about our staff’s availability. We regret that you found the breakfast service slower than expected. Our goal is to provide a high-quality experience, and we will take your feedback into account to improve efficiency while maintaining the freshness and quality of our dishes. We appreciate your input and hope to welcome you again for an even more enjoyable stay. Best regards, Natalia Contreras Reservations Coordinator Hotel Coco

    ¡Hello Antonio! Thank you for sharing your experience with us. We are pleased to hear that you enjoyed our facilities, including the bar, the rooftop grill, and the comfort of your room. We also appreciate your kind words about our staff’s… Mostra altro

    Hotel Coco
    18 febbraio 2025
  • Livia

    Data recensione: 8 febbraio 2025 · Soggiorno nel mese di febbraio 2025

    Recensione verificata

    Posizione

    Camere buie e piccole Nessun servizio di cortesia in bagno

    Risposta della struttura:

    ¡Hello Livia! Thank you for taking the time to share your feedback with us. We regret to hear that your stay did not fully meet your expectations. We appreciate your comments regarding the room size and lighting, and we will take them into consideration for future improvements. Regarding the bathroom amenities, we are currently reviewing our options to enhance our guests' experience. We hope to have the opportunity to welcome you again and provide you with a more enjoyable stay. Best regards, Natalia Conteras Reservations Coordinator Hotel Coco

    ¡Hello Livia! Thank you for taking the time to share your feedback with us. We regret to hear that your stay did not fully meet your expectations. We appreciate your comments regarding the room size and lighting, and we will take them int… Mostra altro

    Hotel Coco
    14 febbraio 2025
  • James

    Data recensione: 26 gennaio 2025 · Soggiorno nel mese di dicembre 2024

    Recensione verificata

    Location. La zona dell'albergo è piena di ristoranti e locali. Stanza molto grande.

    Disponibilità dello staff. Colazione con pochissima scelta.

    Risposta della struttura:

    Hello James, Thank you for your feedback and for the rating you have provided. We are pleased to hear that you were satisfied with the location, the size of the room, and the helpfulness of our staff. Regarding the breakfast, please note that the service is provided by an external restaurant, not directly by the hotel. However, we will take your comment about the variety into account and pass your feedback along to the team to help improve the service. Additionally, we noticed your comment about the staff. We would appreciate it if you could let us know if there were any issues, and if so, which team member attended to you: was it hotel staff or the restaurant staff? This will help us address any concerns appropriately. Thank you again for your valuable feedback. We are committed to improving and hope to have the opportunity to welcome you back for a more satisfying experience. Best regards, Natalia Contreras Reservations Coordinator Hotel Coco

    Hello James, Thank you for your feedback and for the rating you have provided. We are pleased to hear that you were satisfied with the location, the size of the room, and the helpfulness of our staff. Regarding the breakfast, please note… Mostra altro

    Hotel Coco
    27 gennaio 2025
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  • Federico

    Data recensione: 8 gennaio 2025 · Soggiorno nel mese di dicembre 2024

    Recensione verificata
  • Ermanno

    Data recensione: 7 gennaio 2025 · Soggiorno nel mese di gennaio 2025

    Recensione verificata

    Posizione molto tranquilla ottima zona. La suite con piscina è grande, comoda. E ben arredata. Di giorno un po’ buia (è seminterrata) ma la piscina vale la pena

    La hall non è tra le più accoglienti

    Risposta della struttura:

    Hello Ermanno , Thank you very much for your kind words and for giving us your rating! We are really glad to know that coco hotel is really nice for you. We will take very much into account your comment regarding the lobby looking for a way to make it more welcoming We would love to continue to welcome you with the same warmth and service We hope to see you again soon! Best regards Cesar Londoño Room Division Manager.

    Hello Ermanno , Thank you very much for your kind words and for giving us your rating! We are really glad to know that coco hotel is really nice for you. We will take very much into account your comment regarding the lobby looking for a way… Mostra altro

    Hotel Coco
    7 gennaio 2025
  • Alessandro

    Data recensione: 7 gennaio 2025 · Soggiorno nel mese di gennaio 2025

    Recensione verificata

    Posizione, camera

    Migliorerei la colazione.. dopo la prima bevanda compresa, se ordini un secondo caffè è a pagamento..

    Risposta della struttura:

    Hello Alessandro, Thank you for sharing your comments with us, for taking the time to let us know your experience and we are glad to know that the room and location of the hotel met your expectations, we regret the experience perceived during breakfast, we will review this type of situation and see how to change this type of sensations are generated in our guests with the entire team of restaurants. We appreciate that you have given us the opportunity to know your opinion. We would love to welcome you back in the future and offer you a more pleasant experience. Best regards Cesar Londoño Rooms Division Manager

    Hello Alessandro, Thank you for sharing your comments with us, for taking the time to let us know your experience and we are glad to know that the room and location of the hotel met your expectations, we regret the experience perceived dur… Mostra altro

    Hotel Coco
    7 gennaio 2025
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  • Amalia

    Data recensione: 30 dicembre 2024 · Soggiorno nel mese di dicembre 2024

    Recensione verificata
  • Antonio

    Data recensione: 30 novembre 2024 · Soggiorno nel mese di novembre 2024

    Recensione verificata

    La vista

    I servizi sanitari

    Risposta della struttura:

    ¡Hello Antonio! Thank you very much for sharing your experience with us and for the excellent rating of 9 out of 10. We are glad to hear that you enjoyed the view, which is one of the highlights of our accommodations. Regarding the restrooms, we take your comments very seriously and are constantly working to improve our services and the comfort of our guests. We appreciate your valuable feedback and hope to have the pleasure of welcoming you back in the future. Best regards, Natalia Contreras Reservations Coordinator Hotel Coco

    ¡Hello Antonio! Thank you very much for sharing your experience with us and for the excellent rating of 9 out of 10. We are glad to hear that you enjoyed the view, which is one of the highlights of our accommodations. Regarding the restro… Mostra altro

    Hotel Coco
    4 dicembre 2024
  • Veronica

    Data recensione: 26 novembre 2024 · Soggiorno nel mese di novembre 2024

    Recensione verificata

    Arredo camera. Breakfast. Posizione.

    Risposta della struttura:

    ¡Hello Veronica! Thank you very much for taking the time to share your review. We are delighted to hear that you enjoyed the decor of your room, our breakfast offerings, and the convenient location of our property. We always strive to provide our guests with a comfortable and enjoyable experience. Your feedback is very valuable to us, and we are continuously working on improving all aspects of our services. If there are any additional suggestions or areas where you feel we could enhance your stay, please don’t hesitate to let us know. We would love to have the opportunity to welcome you back and provide you with an even better experience in the future. Best regards, Natalia Contreras Reservations Coordinator Hotel Coco

    ¡Hello Veronica! Thank you very much for taking the time to share your review. We are delighted to hear that you enjoyed the decor of your room, our breakfast offerings, and the convenient location of our property. We always strive to prov… Mostra altro

    Hotel Coco
    29 novembre 2024
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  • Matteo

    Data recensione: 22 settembre 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata
  • Martina

    Data recensione: 31 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Camera, colazione, pulizia

    Risposta della struttura:

    ¡Hello Martina! Thank you for your excellent comment about the room, breakfast and cleanliness. We are glad to hear that your experience was positive. We note that you rated your stay a 9 out of 10. If you have any suggestions on how we could improve to achieve perfection, we would be happy to hear them. Your feedback is very valuable to us, we look forward to welcoming you back in the future! Best regards, Natalia Contreras Reservations Coordinator Hotel Coco

    ¡Hello Martina! Thank you for your excellent comment about the room, breakfast and cleanliness. We are glad to hear that your experience was positive. We note that you rated your stay a 9 out of 10. If you have any suggestions on how we co… Mostra altro

    Hotel Coco
    4 settembre 2024
  • Gregorio

    Data recensione: 27 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Posizione perfetta, in uno dei migliori quartieri dove soggiornare. Struttura moderna e molto carina. Personale gentile e disponibile.

    Risposta della struttura:

    Dear Gregorio, Thank you for your kind words! We’re thrilled to hear that you enjoyed our prime location in one of the best neighborhoods and appreciated our modern and beautiful facilities. Our team is dedicated to providing friendly and helpful service, so it's wonderful to know that their efforts made a positive impact on your stay. We look forward to welcoming you back in the future! Sincerely, Natalia Contreras Reservations Coordinator

    Dear Gregorio, Thank you for your kind words! We’re thrilled to hear that you enjoyed our prime location in one of the best neighborhoods and appreciated our modern and beautiful facilities. Our team is dedicated to providing friendly and … Mostra altro

    Hotel Coco
    27 agosto 2024
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  • Enzo

    Data recensione: 26 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    L'albergo è una struttura recente e moderna, con camere spaziose, silenziose e pulite.

    Risposta della struttura:

    Dear Enzo, Thank you very much for your comment. We are glad to hear that you enjoyed the modern architecture and the design of our rooms. Every detail, from the space to the tranquility, has been thoughtfully planned to provide a relaxing and comfortable environment. Our team is dedicated to maintaining this level of quality to ensure each visit is special. It will be a pleasure to welcome you back on your next stay. Sincerely, Natalia Contreras Reservations Coordinator

    Dear Enzo, Thank you very much for your comment. We are glad to hear that you enjoyed the modern architecture and the design of our rooms. Every detail, from the space to the tranquility, has been thoughtfully planned to provide a relaxing… Mostra altro

    Hotel Coco
    27 agosto 2024
  • Giulia

    Data recensione: 25 agosto 2024 · Soggiorno nel mese di luglio 2024

    Recensione verificata

    L'hotel ci ha avvisato dopo aver prenotato che non avevano al momento attivo il servizio colazione nella struttura ma in una situazione fronte hotel. A parte questo, sono rimasta malissimo di essermi trovata in conto 4 acque frizzante a 20 €.

    Il personale è poco informato e non sa dare consigli, non ha aiutato.

    Risposta della struttura:

    Dear Giulia, We are sorry that your experience was not entirely satisfactory. From the time of booking, we informed you that breakfast is offered at a location in front of the hotel due to ongoing construction, and we appreciate your understanding regarding this matter. As for the service, our team is always ready to assist and guide our guests. We regret that the information provided was not sufficient to meet your needs on this occasion. We will take your comments into account to improve and ensure that every guest receives the necessary support. We hope to welcome you again and offer you a better experience. Sincerely, Natalia Contreras Reservations Coordinator

    Dear Giulia, We are sorry that your experience was not entirely satisfactory. From the time of booking, we informed you that breakfast is offered at a location in front of the hotel due to ongoing construction, and we appreciate your under… Mostra altro

    Hotel Coco
    27 agosto 2024
  • Federico

    Data recensione: 25 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Struttura pulita, moderna e ben posizionata

    Staff giovane e super gentile, ma spesso un po’ troppo spaesato.

    Risposta della struttura:

    Dear Federico, Thank you for highlighting our facilities and the friendliness of our team. We are glad to hear that you enjoyed the location and cleanliness of our hotel. We acknowledge that our staff is young and continuously undergoing training to ensure they can meet all of our guests' needs as efficiently as possible. We appreciate your understanding and will take your comments into account to continue improving. We look forward to welcoming you back and offering you an even more satisfying experience on your next visit. Sincerely, Natalia Contreras Reservations Coordinator

    Dear Federico, Thank you for highlighting our facilities and the friendliness of our team. We are glad to hear that you enjoyed the location and cleanliness of our hotel. We acknowledge that our staff is young and continuously undergoing … Mostra altro

    Hotel Coco
    27 agosto 2024
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  • Sabina

    Data recensione: 24 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata
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I commenti esprimono le opinioni personali dei clienti di Booking.com che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com. Vedi le nostre Linee guida sulle recensioni

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