Reviews of Cosmos 100 Hotel & Centro de Convenciones - Hoteles Cosmos 5 stars
Calle 100 No. 21A - 41, Chapinero, 110010 Bogotá, Colombia
Loading
Guests also reviewed these properties:
Castelldefels, Spain
Verona, Italy
Felline, Italy
Blackpool, United Kingdom
Puerto López, Ecuador
Drake, Costa Rica
Baguio, Philippines
Jeddah, Saudi Arabia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewCleanliness, customer service and location
I booked this hotel as a gift for someone else, and one of the main reasons I chose it was because Booking.com stated that the credit card used at the time of reservation would be charged. Unfortunately, that was not the case. The hotel did not charge my card and instead asked the guest I booked for to pay on arrival. This completely defeats the purpose of booking for someone else, and it caused unnecessary confusion and inconvenience. If the hotel does not take payment at the time of booking, it should clearly state on Booking.com that no prepayment is required and that payment will be collected at the property. Transparency is important, and misleading information about payment creates a frustrating experience for customers. I strongly recommend the hotel update its policies on Booking.com to reflect the reality of how payments are handled. Guests should not be misled into thinking their reservation has been prepaid when that’s not the case.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewExcellent location Very good breakfast Friendly and helpful staff Comfortable room
Could not get on with TV
Dear Madam, Thank you very much for taking the time to share your experience. We are delighted to hear that you enjoyed our excellent location, the quality of our breakfast, and the friendliness of our staff. It is always our goal to provide a comfortable stay for our guests, and we are pleased that your room met your expectations. We appreciate your feedback and will ensure that we address the concerns you mentioned regarding the television. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Sincerely, Claudia Orjuela Room Division Manager
Dear Madam, Thank you very much for taking the time to share your experience. We are delighted to hear that you enjoyed our excellent location, the quality of our breakfast, and the friendliness of our staff. It is always our goal to provi… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat place to stay with my family. The kids loved the pool, which was nice and warm. The breakfast was fantastic. The area is very safe and quiet at night. The room was clean and comfortable. The staff were friendly and helpful.
It would be nice to have some bottled water in the room, but we were able to fill bottles in the 2nd lobby.
Dear Michael, Thank you very much for sharing your experience with us. We are delighted to hear that you and your family enjoyed your stay, particularly the warm pool and the fantastic breakfast. It is wonderful to know that you found our location safe and quiet, and that our staff provided friendly and helpful service. Your feedback is invaluable, and we will certainly consider your suggestion regarding bottled water in the rooms. We hope to welcome you back, it will be a pleasure to serve you. Regards, Claudia Orjuela Room division manager
Dear Michael, Thank you very much for sharing your experience with us. We are delighted to hear that you and your family enjoyed your stay, particularly the warm pool and the fantastic breakfast. It is wonderful to know that you found our l… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewfriendly staff, decent sized room, everything was nice and clean. roomservice food was pretty good !
no minibar, not even empty fridge ? ordered some drinks first night, took them to room. second night shortly before midnight i get woken up by persistent banging on door, waiter is there with same drink order from night before, but i hadn't ordered ?
Dear Marcel, thank you for taking the time to share your experience with us. We are pleased to hear that you found our staff friendly and appreciated the cleanliness and size of your room. Your feedback regarding the room service and amenities is invaluable, and we will certainly take it into consideration as we strive to enhance our services. We hope to have the opportunity to welcome you back in the future, where we aim to provide an even more enjoyable stay. Thank you once again for your comments. Sincerely, Claudia Orjuela Rooom division manager
Dear Marcel, thank you for taking the time to share your experience with us. We are pleased to hear that you found our staff friendly and appreciated the cleanliness and size of your room. Your feedback regarding the room service and amenit… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewfriendly reception staff and especially Don Selvino-a concierge comfortable bed clean room less street noise than during previous visits
lack of even a small refrigerator in my room was an unpleasant surprise-it ,likely,happened the first time quality of everyday,inclusive breakfasts deteriorated(especially coffee)
Dear Madam, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our reception staff friendly and that Silvino made a positive impression during your stay. It is also gratifying to know that you enjoyed the comfort of your bed and the cleanliness of your room. We appreciate your feedback regarding the breakfast quality, as we continuously strive to enhance our offerings. Your comments are invaluable to us, and we will certainly take them into consideration to improve future visits. We look forward to welcoming you back soon and providing you with an even more enjoyable experience. Sincerely, Claudia Orjuela Room Division Manager
Dear Madam, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our reception staff friendly and that Silvino made a positive impression during your stay. It is also gratifying to know tha… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewEverything is okay.
Dear Hoflener, Thank you very much for your kind review. We are delighted to hear that you found our location perfect and that your overall experience was satisfactory. Your recommendation means a lot to us, and we are committed to maintaining the high standards that our guests expect. We look forward to welcoming you back in the future for another enjoyable stay. Please do not hesitate to reach out if there is anything we can assist you with during your next visit. Sincerely, Claudia Orjuela Room division manager
Dear Hoflener, Thank you very much for your kind review. We are delighted to hear that you found our location perfect and that your overall experience was satisfactory. Your recommendation means a lot to us, and we are committed to maintai… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in May 2025
Verified reviewOk
The pool
Dear Mr. Carvajal, thank you for taking the time to share your experience with us. We are pleased to hear that you found our establishment to be a nice and adorable place. Your feedback is invaluable, and we appreciate your insights. We are committed to enhancing our services and facilities, and your comments will certainly be taken into consideration as we strive to improve. We hope to have the opportunity to welcome you back in the future, where we aim to provide an even more enjoyable stay.
Dear Mr. Carvajal, thank you for taking the time to share your experience with us. We are pleased to hear that you found our establishment to be a nice and adorable place. Your feedback is invaluable, and we appreciate your insights. We are… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewGreat breakfast! Good location.
Todo muy bien!
Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed our great breakfast and found our location convenient. Your positive feedback regarding our staff is greatly appreciated, as we strive to provide excellent service to all our guests. We look forward to welcoming you back in the future for another pleasant stay. Thank you once again for choosing us.
Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed our great breakfast and found our location convenient. Your positive feedback regarding our staff is greatly appreciated, as we strive to provi… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewIt was fine, clean. Kind workers.
The walls in the bathroom… With this level of the hotel for sure you have sources to pay the wall correctly. Never will understand shower without the door. All the water on the floor.
Dear Кристина, Thank you for taking the time to share your experience with us. We are pleased to hear that you found our staff kind and the cleanliness of our facilities satisfactory. Your feedback regarding the bathroom features is invaluable, and we will certainly take it into consideration as we strive to enhance our services and amenities. We appreciate your insights and hope to have the opportunity to welcome you back in the future, where we aim to provide an even more enjoyable stay.
Dear Кристина, Thank you for taking the time to share your experience with us. We are pleased to hear that you found our staff kind and the cleanliness of our facilities satisfactory. Your feedback regarding the bathroom features is invalua… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewBreakfast buffet and pool
Hot tub was not ready to enjoy on Sunday morning
Dear Gloria, We are delighted to hear that you enjoyed our breakfast buffet and pool during your stay at our hotel. We apologize for the inconvenience regarding the hot tub not being ready on Sunday morning. Your feedback is valuable to us, and we will address this issue to ensure a better experience for our guests in the future. Thank you for choosing Cosmos 100 Hotel and Centro de Convenciones, and we look forward to welcoming you back soon.
Dear Gloria, We are delighted to hear that you enjoyed our breakfast buffet and pool during your stay at our hotel. We apologize for the inconvenience regarding the hot tub not being ready on Sunday morning. Your feedback is valuable to us,… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewClean
Dear Javier, We are delighted to hear that you found our hotel clean during your stay. Maintaining a clean environment is a top priority for us, and we are glad it contributed to your positive experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Dear Javier, We are delighted to hear that you found our hotel clean during your stay. Maintaining a clean environment is a top priority for us, and we are glad it contributed to your positive experience. Your feedback is greatly appreciat… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewAnother fantastic experience! The property is extremely secure, the staff went above and beyond, and the overall value is exceptional. Everything was comfortable, welcoming, and well taken care of. I’m already looking forward to staying here again next time!
Dear Mr. Ramirez, Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you found our property secure and our staff attentive to your needs. It is gratifying to know that you appreciated the comfort and overall value we strive to provide. Your enthusiasm for returning is greatly appreciated, and we look forward to welcoming you back for another fantastic experience in the future.
Dear Mr. Ramirez, Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you found our property secure and our staff attentive to your needs. It is gratifying to know that you appreciated the comfort… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewI had a truly wonderful stay! The hotel is super safe, the service was amazing, and the price-quality ratio couldn't have been better. I highly recommend this place to anyone looking for a great experience. I will definitely come back when I return!
Dear Mr. Ramirez, Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you found our hotel to be safe and that our service met your expectations. It is gratifying to know that you appreciated the value we offer. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. Thank you once again for choosing us.
Dear Mr. Ramirez, Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you found our hotel to be safe and that our service met your expectations. It is gratifying to know that you appreciated the … Show more
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewGood typical business hotel, everything works.
The room was a lot smaller than the one I thought I booked.
Dear Rob, We appreciate your feedback regarding your recent stay at our hotel. We are glad to hear that you found our hotel to be a good typical business hotel where everything works. We apologize for any inconvenience caused by the room size not meeting your expectations. Your comments are valuable to us, and we will take them into consideration to improve our services. We hope to have the opportunity to welcome you back in the future for a better experience.
Dear Rob, We appreciate your feedback regarding your recent stay at our hotel. We are glad to hear that you found our hotel to be a good typical business hotel where everything works. We apologize for any inconvenience caused by the room si… Show more
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewComfortable bed. Good size room. Breakfast. Staff.
Dear Grace, Thank you for sharing your feedback. We are glad to hear that you found the bed comfortable, enjoyed the good size room, breakfast, and appreciated our staff. Your comments are valuable to us as we strive to provide a pleasant experience for all our guests. If there is anything specific you feel we can improve on, please do not hesitate to let us know. We look forward to welcoming you back in the future.
Dear Grace, Thank you for sharing your feedback. We are glad to hear that you found the bed comfortable, enjoyed the good size room, breakfast, and appreciated our staff. Your comments are valuable to us as we strive to provide a pleasant … Show more
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewHello, I really like this hotel, the staff is very friendly and very handy, the food is excellent.
Dear Mr. Fortino, thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed the excellent food we offer. Your positive experience is greatly appreciated, and we look forward to welcoming you back for another memorable visit in the future.
Dear Mr. Fortino, thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed the excellent food we offer. Your positive experience is … Show more
Reviewed: 21 March 2025 · Stayed in March 2025
Verified review