Reviews of Hotel Dann Av. 19 3 stars
Calle 19 # 5-72, 110010 Bogotá, Colombia
Loading
Guests also reviewed these properties:
Hohenschwangau, Germany
Marseille, France
Lahaina, United States
San Salvatore di Fitalia, Italy
Sao Paulo, Brazil
Mexico City, Mexico
Venice, Italy
Atami, Japan
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewClean
Dear Guest, Thank you for staying at Hotel Dann Av. 19 and for sharing your review. Your feedback is invaluable and helps us keep improving. We look forward to welcoming you back soon. Kind regards, General Manager
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewEverything staff was great love the location great breakfast lots of restaurants close
Mr. Geronimo, good morning. Thank you very much for taking the time to leave us your comments and ratings. We are pleased to know that the service provided by our staff was excellent, that the location was strategic for your visit to Bogotá, and that the local and nearby gastronomy was diverse. We look forward to welcoming you back. Hotel Dann Av.19
Mr. Geronimo, good morning. Thank you very much for taking the time to leave us your comments and ratings. We are pleased to know that the service provided by our staff was excellent, that the location was strategic for your visit to Bogotá… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe lady who helped us to get a taxi to the airport
Mr. Anderson, thank you very much for leaving us your comments. We are pleased to know that the service from our concierge staff was memorable. We hope to welcome you back to our facilities. Hotel Dann Av. 19
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewlocation is good, staff is nice, breakfast is good.
La música de abajo del hotel estaba muy alta por la noche.
Good morning, Mr. Ye, we greatly appreciate your comments. We're pleased to know that you enjoyed the location, breakfast, and the service of our staff. We apologize for the loud background music at night. We'll keep that in mind. We hope to welcome you back to our property. Hotel Dann Av.19
Good morning, Mr. Ye, we greatly appreciate your comments. We're pleased to know that you enjoyed the location, breakfast, and the service of our staff. We apologize for the loud background music at night. We'll keep that in mind. We hope t… Show more
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewThe location is perfect. The breakfast is fair enough. All by all it is a pleasant place to stay, especially for it's perfect location and good attendance of the staff. Thumbs up.
The internet falls out to much. Must be upgraded.
Thank you for sharing your experience with us! We're glad you enjoyed your stay and found our staff professional and attentive. We also appreciate the location was perfect for your visit. We're deeply sorry about the internet connection issues; we're working to improve our service. Thank you for your time and we look forward to hearing from you soon. Sincerely, Hotel Dann Av. 19
Thank you for sharing your experience with us! We're glad you enjoyed your stay and found our staff professional and attentive. We also appreciate the location was perfect for your visit. We're deeply sorry about the internet connec… Show more
Reviewed: 29 April 2025 · Stayed in February 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewRoom was clean and the staff was nice. Breakfast was good and different every day.
You need to go back early to the hotel no later than 7:00 p.m. as you will be asked for money by the homeless on your way in.
Ms. Johanna, Thank you for your positive comments about the cleanliness, service, and breakfast. Regarding safety, we are working to provide a safe and comfortable environment. We look forward to your next visit.
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewThe beds were comfortable and the hotel was clean. Staff were helpful.
The WiFi in the room was next to useless. The breakfast was mediocre, the bread was stale along with the cereal, the milk was warm.
Hello Dear Damian, Thank you for taking the time to share your comments with us. I´m glad to know you enjoyed our rooms and found our staff helpful. Also, thank you for your comments since they help us improve our service. See you again in your next stay,
Hello Dear Damian, Thank you for taking the time to share your comments with us. I´m glad to know you enjoyed our rooms and found our staff helpful. Also, thank you for your comments since they help us improve our service. See you again… Show more
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewDann Avenida 19 is a hidden pearl in the center of Bogota. Only 1 km from Plaza Bolivar in the heart of La Candelaria. Avenida Calle is a busy street with all kinds of shops and street sellers. A great ambiance during the day! The room was good, not very big, but with two single beds and a nice bathroom it had all I needed. The restaurant is open for breakfast, lunch and dinner. For lunch and dinner you can use the daily special, which is often real local Colombian cuisine and very affordable, or you select from the menu, that has enough options and with good value for money.
all was good.
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewBreakfast was ok for the price
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewStaff
Bathroom arrangement (very difficult to use sink). Very noisy (including other guests).
Hello Brandon, Thank you for taking the time to share your comments with us. I´m happy to know you enjoyed our staff´s service. Also, I´d like to let you know that we´re working to improve our bathrooms and soundproof so you can enjoy your stay much better. Hope to see you again, GM
Hello Brandon, Thank you for taking the time to share your comments with us. I´m happy to know you enjoyed our staff´s service. Also, I´d like to let you know that we´re working to improve our bathrooms and soundproof so you can enjoy you… Show more
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewFriendly helpful staff. Accommodated our poor Spanish with grace. Excellent value for money. Close in to everything. Nice breakfast included.
Poor WiFi in rooms. Poor soundproofing. Noisy unkempt neighborhood. No refrigerator.
Hi Melody, Thank you for share your comments with us. I´m happy to know you enjoyed our service and location. Also, I´m thankful for the opportunites of improvement you mentioned, we´ll keep it in mind to make your experience better. I also would like to let you know that we have refrigerators at the front desk and we can take it to your room under request. Hope to see you again soon, GM
Hi Melody, Thank you for share your comments with us. I´m happy to know you enjoyed our service and location. Also, I´m thankful for the opportunites of improvement you mentioned, we´ll keep it in mind to make your experience better. I al… Show more
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewBreakfast Great. Place has everything close restaurant y bars walking distance to mall
Don't have none bad to say
Hello Geronimo, Thank you for share your comments regarding your most recent stay with us. I´m happy to know you´ve enjoyed our breakfast as well as our location. Hope to see you again soon, GM
Reviewed: 10 January 2025 · Stayed in January 2025
Verified reviewThe location
The breakfast, everday the same food
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewClean Hotel , Great staff overall, prices correct for the category..good quality bed and Bedding... great Towels replenishment of amenities ( soap , shampoo toilet paper)no need to ask the cleaning staff they know their business...I love the Location in Centro a few blocks from the Candelaria.. always Taxis available on the street almost 24/24 ... And Hotel has a private white Car/Van Taxi available , breakfast buffet although limited has fresh Food preparations ..
Regular Rooms have no fridge but my room a junior suite did not have one either I asked never recieved a small a fridge this category of room should have fridges .. my room card was deactivated on multiple occasions... Small stuff overall I will return
Hello Remy, Thank you for taking the time to share your comments with us regarding your most recent experience. I´m glad to know you enjoyed our location as well as our sevices. I will share your comments with our staff who will be happy to know them. Regarding the inconvenients you mentioned, I´d like to assure you we´re working on them so we can improve our service. Hope you give us the chance to stay with us again. GM
Hello Remy, Thank you for taking the time to share your comments with us regarding your most recent experience. I´m glad to know you enjoyed our location as well as our sevices. I will share your comments with our staff who will be happy … Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewEverything
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewThe location- a short walk to the main Candaleria area. The room(suite) was spacious and clean.
Even though we were on the 15th floor, the street was very noisy until 6am. Appreciate this was a Saturday night but sound proofing could be better. We needed to call maintenance twice re our shower but they responded and fixed the problem promptly.
Hi Patrick, Thank you for share your comments with us. We really appreciate them. I´m glad to know you enjoyed our location and that you could visit the Candelaria. We´re still working in improving the sound proofing and fix all the details related to it. Hope you visit us again, GM
Hi Patrick, Thank you for share your comments with us. We really appreciate them. I´m glad to know you enjoyed our location and that you could visit the Candelaria. We´re still working in improving the sound proofing and fix all the det… Show more