Reviews of Hotel Dann Cali 5 stars
Avda. Colombia 1-40, 760010 Cali, Colombia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewCentral location was excellent for visiting the city. Very helpful staff. Great view from the room of the river running through the city.
Having to move between the towers for breakfast took a bit of getting used to.
Good morning Mr. Niel, We are more than glad to read your comments and for sure we will bear in mind your suggestions to improve our services in the near future! thanks for your kindness, Best regards.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe location was amazing, very close to everything.
One of the members of the group lost some cash when the room service was in the room.
Thank you for your feedback and perfect rating! We're thrilled to hear that you found our location to be amazing and well located. Regarding the incident we do not have any report about it during your stay but we will activate the investigation. Will keep you posted. Thank you for choosing Dann Carlton Cali.
Thank you for your feedback and perfect rating! We're thrilled to hear that you found our location to be amazing and well located. Regarding the incident we do not have any report about it during your stay but we will activate the inv… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe room was very comfortable
Very poor service from the staff... Not helpful at all
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewAll was wry good
Hi Mrs. Claudia! thanks for the rating, we really appreciate it. Looking forward to seeing you in the near future. Best regards.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe staff were excellent. Everyone was friendly from the Security, Front Desk, and Housekeeping Staff. Very clean. Eco-friendly. Mini bar options were great. Everyone greeted me with professionalism. I felt safe there.
The bar was small, so you couldn't really sit there as everyone was doing transactions there. The open air cafeteria could be hot and uncomfortable at times. No air-conditioning, which I also noticed around the city
Hi Adrian! We truly appreciate your feedback and sincerely apologize for this feeling you've experienced during the stay. Your satisfaction is very important to us, and we'd like to assure you that in fact we are doing a remodeling work in the Dann Tower. Thank you for bringing these matters to our attention, and we hope to have the opportunity to make it up to you in the future.
Hi Adrian! We truly appreciate your feedback and sincerely apologize for this feeling you've experienced during the stay. Your satisfaction is very important to us, and we'd like to assure you that in fact we are doing a remodeling … Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewExcellent
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe bedroom was very spacious and comfortable. All the people were super kind. Berno , the bellhop, was exceptional.
Dear Mrs. Lina, Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you found our team to be friendly and efficient. Thank you for choosing Dann Carlton Cali.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe staff were accommodating and friendly especially Sebastian who always assisted us everytime we book at this hotel. Breakfast servers were also attentive even to tiny details of my request. Super! This is generally a nice area since there are a lot of restaurants around the hotel. Safe and accessible place to anywhere you want to go in the city.
Wifi on the other tower was barely working in my room. I asked management to check it, I wasn´t sure if they did something to check it though. It was still the same for the 2 nights that I was there.
Thank you for your wonderful feedback and almost perfect rating! We're thrilled to hear that you found our team to be friendly and efficient. We apologize for the WIFI issue and will address it promptly. Thank you for choosing Dann Carlton Cali.
Thank you for your wonderful feedback and almost perfect rating! We're thrilled to hear that you found our team to be friendly and efficient. We apologize for the WIFI issue and will address it promptly. Thank you for choosing Dan… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe property looks nice but I had se well issues with air conditioning in the property
Place was in downtown of Cali very good place
Mr. Raul, We truly appreciate your feedback and sincerely apologize for this feeling you've experienced during the stay. Your satisfaction is very important to us, and we'd like to assure you that in fact we are doing a remodeling work in the Dann Tower.
Mr. Raul, We truly appreciate your feedback and sincerely apologize for this feeling you've experienced during the stay. Your satisfaction is very important to us, and we'd like to assure you that in fact we are doing a remodeling… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewthe location is great at a great value
there are air fresheners everywhere and some times the smell is too strong.
Dear Mr. Cesar, Thank you so much for those kind words, we really work hard to make things happen, Looking forward to having you back in the near future! Best regards.
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewgood location, nice staff
Windows do not block the sounds from the street, so it is difficult to sleep in the morning.
Good morning Mr. Zoran, We are more than glad to read your comments and for sure we will bear in mind your suggestions to improve our services in the near future! Thanks for your kindness, Best regards.
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewnoises form outside traficc
Thank you for your kind feedback! We're thrilled to hear that you found our location as a perfect. We apologize for the noises issue and will address it promptly. Thank you for choosing Dann Carlton Cali.
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in December 2024
Verified reviewmany things
breakfaat and food not quite good
Dear Alejandro! Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you found our team to be friendly and efficient. We apologize for the breakfast issue and will address it promptly. Thank you for choosing Dann Carlton Cali.
Dear Alejandro! Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you found our team to be friendly and efficient. We apologize for the breakfast issue and will address it promptly. Thank you… Show more
Reviewed: 26 February 2025 · Stayed in January 2025
Verified reviewVery impressive hotel, connected to Carlton.
Greetings Mr. Gabriele, We are more than glad to read your comments, Thanks for your kindness. Best regards.
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewNice location of the hotel. Very convenient. The Staff was always attentive to our requirements. The services offered are excellent. Will come back again.
Dear Mr. Jorge Enrique! Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you found our team to be friendly and efficient. Thank you for choosing Dann Carlton Cali.
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewThe hotel is walkable to many tourist spots and restaurants. Lobby staff is friendly and helpful. The breakfast buffet has an abundant selection and varies daily. The room was spacious and well maintained, though it felt dated.
Getting to the room was like going through a maze.
Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you found our team to be friendly and efficient. . Thank you for choosing Dann Carlton Cali.
Reviewed: 13 February 2025 · Stayed in January 2025
Verified review