Cleanliness in room not good . Dropped something under the bed and obviously not cleaned regularly. Basic toiletries . No conditioner . Breakfast poor .

Great location. Maybe 5 star I’m Bogota but not up to 5 star European standard . Basic breakfast . Pricey. Location couldn’t be better though.

Stayed in August 2025

Charming, clean hotel in old center of bogota Great location, walking distance from most of the sights.

Stayed in July 2025

Perhaps earlier breakfast start time

Set in the old town..just a great location in a beautiful hotel

Stayed in August 2025

Room was too warm at night and we were unable to make it cooler

Helpful staff, great breakfast, very comfy mattress

Stayed in July 2025

Some of the common areas a bit tired

Very central locational

Stayed in June 2025

No air conditioning and basic facilities in the room which is expected for an old hotel

Location

Stayed in July 2025

The furnishings were worn and the bathroom tiles broken and not very clean. The hallways were equipped with motion detection lights which were slow to react, leaving patrons in pitch black hallways! It was a bit unnerving.

The room views were excellent from the seventh floor. Very classic colonial views. The location was perfect with all the museums within walking distance.

Stayed in June 2025

Being able to stay in the room the two nights that we had originally planned.Not being able to try their restaurant with the view of the city as they had closed it

Breakfast was good, however we were relocated from our booking the night before we left into a smaller hotel as they were redoing the plumbing and had no water. They picked us up and our luggage the next morning and transported us to the hotel but we were not allowed to check into our room until after 3. We were supposed to be there for two nights and ended up being there for one. Staff was friendly and tried to help. Should have been giving us better notice than that

Stayed in April 2025

The reception staff did not speak English and we’re not very friendly, with the exception of Alexander,who helped me a lot.

Excellent location and very safe to walk around. Old building with large room. Excellent breakfast.

Stayed in May 2025

Location, charm, cleanliness

The location is ideal. The hotel has two sides. One is the old part, traditional and very charming. The other side is very modern and spacious.

Stayed in April 2025

We were told the night before arrival our two night stay that we were being moved to another hotel farther from the historic center due to no water. They had been doing plumbing upgrades. The room at the other hotel was ok and they took good care of us but it really broke up our trip by moving in the middle. We were also disappointed by the La Terazza Restaurant not being open. lAlso the pool was too warm for any exercise swimming and the hot tub was not warm enough. I know this sounds weird but I though it should be mentioned.

Location and the staff. Katherine, Alexander and Edwin were very helpful. Our 7th floor room had a great view and the breakfast buffet was good.

Stayed in May 2025

Breakfast average, limited choices but very good coffee

Excellent location! Walking distance to many restaurants and attractions- nice spa

Stayed in May 2025

Friendly staff. Good breakfast and a location that cannot be better. And very safe area. So fully recommend that hotel.

Stayed in April 2025

Colonial hotel Lots of seating areas Excellent value for money Extremely friendly staff

Stayed in April 2025

Our room was downstairs so could be a little noisy.

Great location in the historic centre. Staff very friendly. Breakfast was plentiful and lots of variety. Rooms are very large.

Stayed in February 2025

No hot water & some staff were lovely, others not so helpful.

Great location & old world charm though some parts bit tired. Good breakfast & nice restaurant.

Stayed in February 2025

Poor water flow. Restaurant lacked ambience

Nice historic building. Great location. Helpful staff

Stayed in March 2025

Always traffic jams for narrow streets

Helpful staff, spacious room and located near museums and squares

Stayed in February 2025

I arrived on a Sunday and the hotel restaurant was not open. Likewise, food outlets nearby were all closed in the evening. Bar staff helpfully found me some bread snacks.

Location was great, right in the historic centre, within walking distance of a lot of visitor attractions. Montserrate Mountain cable car only about 30 minutes walk away. Staff very helpful, and most spoke some English.

Stayed in February 2025

Needs renovation

Great location, super breakfast.

Stayed in January 2025

Bathroom

Location,

Stayed in December 2024

Bathroom,

Location

Stayed in December 2024

Communication with the service staff was difficult due to a lack of knowledge of English

Alexander from the receptiondesk did a greate job! All atractive sights are in walking distance. Save and well-groomed environment.

Stayed in November 2024

Breakfast was not as good as for the value of the hotel. The hotel should have a map, I told them that, to get directions to get to the parking lot

Location

Stayed in November 2024