Reviews of Decameron Galeon - All Inclusive 3 stars
Km 17 vía a Cienaga, 880007 Santa Marta, Colombia
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Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 April 2025 · Stayed in March 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewSecured and clean , people were polite- food was decent
Everything was good, except some Taxi drivers took advantage of us by adding the Gringo taxes on each trip, and local sellers as well.. that was the downside.. our Spanish was not good so we were a target..
Dear Laurie, thank you for sharing your feedback with us. We are glad to hear that you found our hotel secured, clean, and the staff polite. We apologize for the inconvenience you experienced with some taxi drivers and local sellers. Your comfort and safety are our top priorities, and we will address this issue to prevent future occurrences. We appreciate your visit and hope to have the opportunity to welcome you back in the future, allowing us to provide you with an even better experience. Thank you for choosing Hotel Decameron Galeón.
Dear Laurie, thank you for sharing your feedback with us. We are glad to hear that you found our hotel secured, clean, and the staff polite. We apologize for the inconvenience you experienced with some taxi drivers and local sellers. Your c… Show more
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewI reserve one bedroom villa thru Booking they gave a standard room
The food kind of cheap
Dear JESUS, We apologize for the inconvenience you experienced during your stay at Hotel Decameron Galeón. We regret that there was a mix-up with your room reservation and that the food did not meet your expectations. Your feedback is valuable to us, and we will address these issues to ensure a better experience for our guests in the future. We hope you give us another chance to exceed your expectations on your next visit. Best regards Lilibeth Martínez Guest service manager Decameron Galeón Santa Marta
Dear JESUS, We apologize for the inconvenience you experienced during your stay at Hotel Decameron Galeón. We regret that there was a mix-up with your room reservation and that the food did not meet your expectations. Your feedback is valu… Show more
Reviewed: 17 April 2024 · Stayed in January 2024
Verified reviewReviewed: 11 September 2023 · Stayed in September 2023
Verified reviewReviewed: 21 July 2023 · Stayed in July 2023
Verified reviewReviewed: 2 June 2023 · Stayed in April 2023
Verified reviewanything
services, cleaning, pool
Dear Daniela On behalf of all the Decameron hotel staff, we want to thank you for answering and let us know your opinion which is very important for us. We are very sorry to read that we did not meet four expectations on the service. We checked it out with the staff involved and we are taking corrective actions to continuously improve our guest´s experience. We are looking forward to your next visit to our hotel in order to ensure best experience for your vacations. Best Regards Lilibeth Martinez Guest Service Manager
Dear Daniela On behalf of all the Decameron hotel staff, we want to thank you for answering and let us know your opinion which is very important for us. We are very sorry to read that we did not meet four expectations on the service. We c… Show more
Reviewed: 25 April 2023 · Stayed in April 2023
Verified reviewthe rooms and facilities
the beach is limited! feels quite trap when there is many people! food is quite cheap
Dear Esteban Thank you so much for your opinion. We are sorry. We want to apologize to you for not meeting the expectations of your trip. Our team Will be committed to doing a better job. We review your comments to use improvement strategies. We want to have the chance to serve you again at our hotel. Best regards Guest services manager / Decameron Galeon
Dear Esteban Thank you so much for your opinion. We are sorry. We want to apologize to you for not meeting the expectations of your trip. Our team Will be committed to doing a better job. We review your comments to use improvement strate… Show more
Reviewed: 16 February 2023 · Stayed in February 2023
Verified reviewReviewed: 23 September 2022 · Stayed in September 2022
Verified reviewthe quite of the room, a good bed , nice breakfast
the rooms are old and the infrastructure in general
Reviewed: 11 September 2022 · Stayed in September 2022
Verified reviewThere was nothing to not like friendly people abundance of food and drinks. Good location to watch the sunset. I look forward to staying there again
They could be a little more bi lingual