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Reviews of Hotel Dulces Sueños

1533 Calle 17 15-33, 661020 Santa Rosa de Cabal, Colombia

#40 of 50 hotels in Santa Rosa de Cabal

Guests' Choice

Review Score

Based on 32 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    7.9

  • Value for money

    8.7

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 8, 2024

    7.0
    Nice, clean rooms to stay in if you're visiting Santa Rosa and the thermal baths.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    I texted earlier to confirm I was coming but never received a response. When I arrived no one was there at the front desk. I appreciate that the door stays locked but someone should be there to respond when the bell rings. I called the phone and eventually someone came to let me in and proceed to check in. Otherwise the staff were nice and helpful and gave me directions. Also, the walls are pretty thin so you'll hear your neighbors.

    The room was clean and the shower was hot! The hotel is in a good location, not too far from the main square. It was easy enough to get to the thermal baths from the main square via Jeep Willy. Much cheaper than staying at the hotels closer to the thermals. Definitely worth it!

    Stayed in February 2024

  • Reviewed: July 5, 2023

    9.0
    Wonderful
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cheap option, good for one night staying.

    Stayed in June 2023

  • Reviewed: May 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, clean and comfortable.

    Stayed in April 2023

  • Reviewed: March 7, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise, you can hear everything

    Stayed in February 2023

  • Reviewed: October 27, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No window in the room.

    Nice and simple room.

    Stayed in October 2022

  • Reviewed: September 19, 2024

    3.0
    Room without windows and very noisy
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had to stay in a room with no windows at all, which made us feel claustrophobic at the point that you cannot know if it's day or night, the room got very hot at night and was hard to sleep since you could hear all the noise that the same workers did in the hall, they were very noisy.

    The staff gave us advice about where to get transportation for the termales, where to get the bus and what time, also recommended us a trusted private transport.

    Stayed in August 2024

  • Reviewed: May 26, 2024

    3.0
    Poor management.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Neither the room nor the bathroom had windows and there was no ventilation so it got stuffed and clammy - especially after a shower. The shower was just a pipe sticking out the wall without a shower head. The couple who runs the place behaved like ill-mannered teenagers. They were rude and acted like the guests were a nuisance. There are signs in the hallways asking the guests to be considerate and keep the noise down. The only ones being noisy were the hosts - shouting, arguing, watching TV or playing things on their phones loud enough for it to be heard all over the hotel from early morning and late into the evening. Despite advertising free parking we got charged for parking when we arrived. My wife and I are traveling on 2 motorcycles. I had informed the hotel about that prior to our arrival. As a result they charged us for an extra vehicle despite still only asigning us 1 parking spot (which is plenty for our bikes) in an otherwise empty garage. I have stayed in countless hotel all over the world. This is the most unpleasant and unprofessional hosts I’ve ever encountered and the main reason for the low rating.

    Clean room with a relatively comfortable bed. Secure parking - but it wasn't free! Sweet cleaning lady.

    Stayed in May 2024

  • Reviewed: March 3, 2024

    3.0
    The owner must know the town at least
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The owner gave us bad indications and recomendations

    The price was ok Clean staff was nice

    Stayed in February 2024

  • Reviewed: November 17, 2023

    5.0
    It fit its purpose for one night
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our hotel room door would not lock so we did not have security with our luggage. Also, other guests were very noisy and tried to enter our room on two occasions which was very unsettling.

    It was clean and cheap. Staff were nice

    Stayed in November 2023

  • Reviewed: November 14, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    They started renovation of the hallway at 7am... The saw and the hammer doing ceramic work. Impossible to sleep. Also the room only had one towel since I arrived alone before my gf arrived at night. I didn't bother to ask for a second one. When we left the following morning the lady said we took a towel and said its always 2 towels in the room. I told her there was only one and she did not Beleive me and was super rude afterwards. I didn't even bother asking if she could keep my bag. Also most room don't have windows so not ideal at all.

    It is super clean and the location is good

    Stayed in November 2023

  • Reviewed: February 28, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rude man at reception - he was clearly not interested in having guests. No windows or ventilation in the room.

    It was clean and hot water in the shower.

    Stayed in February 2023

  • Reviewed: December 18, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room is clean. My room didn't have window, but that didn't bother me. If you just need a place to sleep for the night, then it's good value.

    Stayed in December 2022

  • Reviewed: October 1, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location, close enough to the main square. Nice staff. Possible to leave your luggage before your check-in in order to go to los termales over the day. Clean room and everything you need. Very good value for money.

    Stayed in September 2022

  • Reviewed: September 16, 2022

    10
    Exceptional
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very awesome place

    Stayed in September 2022

  • Reviewed: December 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: December 17, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: April 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: November 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: July 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: June 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: June 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: January 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: January 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: December 29, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: October 8, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2022

Showing 1 - 25

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