The property was a little run down and could use some refreshing. The food in the buffet was always the same with no variation.

The location of the property is excellent

Stayed in July 2025

We had to change rooms because they gave us a room over the pool and all the noisy part of the hotel. We asked for a change of room and we got it next day to a quieter place. It was much appreciated.

The best part of the Decameron Isleno is the perfect location in front of the beach and also that is very close to the airport. This was my second stay in this hotel and the beach was cleaned up very nicely. The buffet was very good and as always has a lot of variety for any of the meals. The drinks were superb and I want to thank Robert (bartender) for always taking care of us during the stay. He is a very friendly person.

Stayed in August 2024

they put me in a room next ti the reception no phone and towels missing. Menu was very limited. Room was ok but very noisy until 12 pm. I think they save their worst rooms for the booking sites

The staff was helpful and polite. Beach access.

Stayed in December 2023

The food wasn't good, so I expected to pay a higher price for quality food, and the menu and options were something that they needed to improve a lot. The systems for booking a restaurant for dinners were a disaster. The system is so disorganised, and people are not able to book anything because of the system. I have some advice for this system, instead of selecting dinner for the Decameron restaurant, you can pick a breakfast then you can select the restaurant of your preference and go in a dinner time.

The location is perfect! We could walk from the Hotel to any part of the island even the airport is so close, you could walk to the Hotel yes or yes. The pool and the activities were okay, you can spend your time in the pool, and it's a good time. Also, the central beach is in front of the hotel so it's a really good experience. The night events were also good, but sometimes you felt quite repetitive.

Stayed in December 2023

The service in reception was remarkably bad

Stayed in January 2024

food was lacking in variety and hard to try the reservation restaurants.

nice location. nice staff

Stayed in September 2023

With the situation the island is running right now and how expensive are restaurants, i fully suggest you to catch this all inclusive. WIFI: wifi don’t work very well in the rooms( as per other tourists feedbacks as well). but works well by the pools, and amenities.

•Best perfect location… don’t even look for more. •Outside vendors: polite and 24/7 to serve you with good trip packages. •FOOD: i cant complain. Prior to booking this hotel, read really bad reviews that i consider unrealistic.Food was fresh and had really good seafood and fish with everyday all inclusive lunch and dinner. •drinks: pretty solid brands and alcohol. •service: For sustainability purpose ,i LOVE the fact the hotel hold you accountable for the beach towels you use by keeping the towels all day with you and only allow to change it once a day.

Stayed in April 2023

The wifi here is no good. The beach is not private. They don’t have drinks on the beach. You have to rent chairs and take your own drinks. The food quality to be paying $500+ U.S. dollar a night was not the best. We killed three roaches in our room.

We loved being right on the beach and loved the pool

Stayed in February 2023

The food at the buffet was just fair.

location was great, in the center of town and right at the beach. The pool was fantastic and huge.

Stayed in January 2023

es bonito y su cercanía al mar

Stayed in December 2022

lack of towels for the pool/beach - often there wouldn’t be any. app for reserving restaurants was 90% down during our stay. understaffed compared to number of people staying at the hotel.

location is excellent. close to the beach and town center. staff very friendly. food was nice. and the shows and animation team were a good laugh.

Stayed in November 2022

sometimes no hot water. if you don’t know Spanish don’t go. I had a small bag of laundry cleaned $80cad. 😲the wifi wasn’t the greatest

I liked the staff. the rooms had great air conditioning and great ocean view

Stayed in October 2022

Food choices were used the next day. Food wasn't hot. Huge pool but not enough umbrellas for those who don't want to fry during the day. Our room had maintenance issues but never got fixed while we were there.

Entertainment was very good. Staff was great for the most part. Close to the beach.

Stayed in February 2025

Wasn't a fan of the buffet, some areas had a scent of sewage water.

I like that the hotel was right on the strip of the beach

Stayed in January 2025

Everything! The pool, bars attention food

Very much

Stayed in January 2025

I like everything

Stayed in December 2024

The food needs improvement and WiFi doesn’t work right but the hotel knows that because the reviews people been talking about it for a long time.

Clean, also the entertainment

Stayed in November 2024

Everything else. Front desk manager was easily the rudest I’ve ever seen. This is a person who clearly despises her job. Made my guests wait for many hours before letting them check in. The food was poor to middling. Toilet backed up multiple times over 3 nights. Bathroom fixtures installed backwards. Very poor job all round. Very poor value, for what I spent I expected much better.

Good location, close to airport. The drinks were ok.

Stayed in September 2024

The hotel is quite outdated, with limited food options and poor service. The rooms were dirty, and the beds were very uncomfortable. Unfortunately, the internet connectivity was non-existent. It seems like the staff does their best given the circumstances, but they may be understaffed or lack resources to provide better service. They were not very friendly either.

The property's proximity to the airport and ocean made it very convenient. There is also easy access to nearby restaurants and shops. The hotel is very well located.

Stayed in August 2024

The hotel needs maintenance. I travel with a big group, we had around 6 rooms total. In one the air conditioning broke, one of the rooms smelled really bad, in my grandmother’s room the soap was missing and she requested soap about 6 times and never came. She ended up buying soap at the drugstore nearby. The towels given were very old and you could renew the towels once a day only and had to keep it for the entire stay. If you loose the towel they charge you so you are worried the whole time to keep an eye on your towel. There is no air conditioning in the entire hotel besides your room, so be ready to have very hot meals. For the price I was expecting a better quality hotel. This is not a 4 stars hotel.

Location was great.

Stayed in May 2024

I speak passable Spanish, and my wife is a fluent national. I had booked online, using Booking.com - I wanted it to be a surprise. I thought the price seemed reasonable but admittedly it was pretty steep for three full nights, in excess of $2800 Cdn. (Est. 8.9Mill pesos) We had already stayed at like hotels in Colombia during the same visit for for less, so we asked if the price was accurate. When the agent went into the office we heard him say, " Another victim of Booking.com ." This is no joke. The actual price for the same stay was only $5.1 Mill pesos Because of this hotel and two others that we had booked through Booking.com we will never be using the service again. Piracy and lies - through photos. Do yourself a favor book it direct.

The resort and staff were quite good. I did feel that as with most all inclusive domestic mixed drinks are watered down, at the very least not consistent quality or taste.Food was excellent. Only ever had the buffet st the Rasta, fresh fruit, breads, cheeses a great selection for every palate. Pool areas very clean, water immaculate and refreshing. Wife used the spa, a great deal for an hour massage, she loved it. Staff at the spa were awesome.

Stayed in July 2023

food is terrible, staff uncommitted and overpriced.

beach front

Stayed in March 2023

The staff at the front desk are terrible, the manager was RUDE. They don’t feel you welcome, they really don’t care. We paid lots for our stay and this hotel staff and the room were very very bad. I would NOT recommend this hotel to anyone. It was my first time at any Decameron hotels and this was a very bad experience. The staff of the 1 of the 3 bars don’t care either, very rude as well, don’t smile and seems thar ur bothering when asking for a drink. This hotel in general is very very bad. I work for a big company in the United States and we work with customer service. We travel a lot for work and pleasure. If any of my coworkers or friends ask me, I will NOT recommend this hotel at all.

The staff that works at the restaurants and only ONE of the three bars were nice. Orlando the bell boy is an excellent worker.

Stayed in February 2023

The facilities were very damage, the bed gave me a back pain because they are too used and soft. Also the music was constantly playing everywhere with several equipment playing at the same time. It was imposible to relax and rest.

The personal always tried to help and people at the buffets were amazing

Stayed in January 2023