Reviews of Estelar Alto Prado 5 stars
Calle 76 No. 56-29, 080010 Barranquilla, Colombia
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation and front desk staff
Couldn’t see out the windows because of condensation. Elevator didn’t go beyond the 14th floor. Room’s bathroom had a degraded door and loose sink fixtures
Dear guest, Thank you for sharing your comments with us. We sincerely regret any inconvenience you experienced during your stay. We want to assure you that we are already thoroughly reviewing your case and working internally to provide you with the necessary follow-up. We will be in touch with you in the coming days with a concrete response. Sincerely, Diego Manrique General Manager
Dear guest, Thank you for sharing your comments with us. We sincerely regret any inconvenience you experienced during your stay. We want to assure you that we are already thoroughly reviewing your case and working internally to provide you … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewPerfect. Safe and employees are the. Best
Nothing
Dear Guest Best regards, On behalf of the Hotel ESTELAR in Alto Prado, we thank you in advance for taking the time to share your comment. We are pleased to know that you and your family's experience with us was excellent thanks to our facilities and the 100% Colombian hospitality of our staff. We look forward to serving you again on your next visit to the city. Sincerely, Diego Manrique General Manager
Dear Guest Best regards, On behalf of the Hotel ESTELAR in Alto Prado, we thank you in advance for taking the time to share your comment. We are pleased to know that you and your family's experience with us was excellent thanks to our f… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewAn attendant came to my room and programmed my new phone to gain Wi-Fi access. Very kind!
Dear Guest Best regards, On behalf of the Hotel ESTELAR in Alto Prado, we thank you in advance for taking the time to share your comment. We are pleased to know that you and your family's experience with us was excellent thanks to our facilities and the 100% Colombian hospitality of our staff. We look forward to serving you again on your next visit to the city. Sincerely, Diego Manrique General Manager
Dear Guest Best regards, On behalf of the Hotel ESTELAR in Alto Prado, we thank you in advance for taking the time to share your comment. We are pleased to know that you and your family's experience with us was excellent thanks to our f… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified review- The Staff -Location -Best pillows ever
- Gym needs some improvement - Smart TVs are a must and this hotel Doesn’t have them in the suites
Dear guest, Thank you for sharing your comments with us. We sincerely regret any inconvenience you experienced during your stay. We want to assure you that we are already thoroughly reviewing your case and working internally to provide you with the necessary follow-up. We will be in touch with you in the coming days with a concrete response. Sincerely, Diego Manrique General Manager
Dear guest, Thank you for sharing your comments with us. We sincerely regret any inconvenience you experienced during your stay. We want to assure you that we are already thoroughly reviewing your case and working internally to provide you … Show more
Reviewed: 20 July 2025 · Stayed in May 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe employees are amazing and the best front desk. The waiters. The bar tenders and security. All very good and dedicated
Dear Guest Best regards, On behalf of the Hotel ESTELAR in Alto Prado, we thank you in advance for taking the time to share your comment. We are pleased to know that you and your family's experience with us was excellent thanks to our facilities and the 100% Colombian hospitality of our staff. We look forward to serving you again on your next visit to the city. Sincerely, Diego Manrique General Manager
Dear Guest Best regards, On behalf of the Hotel ESTELAR in Alto Prado, we thank you in advance for taking the time to share your comment. We are pleased to know that you and your family's experience with us was excellent thanks to our f… Show more
Reviewed: 12 July 2025 · Stayed in May 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewBreakfast and room service
I booked one month in advance a pick up service from the airport to the hotel and they did not show up. Plus, facilities are rather old.
Dear guest, Thank you for sharing your comments with us. We sincerely regret any inconvenience you experienced during your stay. We want to assure you that we are already thoroughly reviewing your case and working internally to provide you with the follow-up you deserve. We will be in touch in the coming days with a concrete response. Sincerely, Diego Manrique General Manager
Dear guest, Thank you for sharing your comments with us. We sincerely regret any inconvenience you experienced during your stay. We want to assure you that we are already thoroughly reviewing your case and working internally to provide you … Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe food is good and the service is great. Beds are clean and comfortable and the toiletries are top of the line!
Cleanliness, specially in corridors outside the room, wasn't great. No coffee makers in the rooms.
Dear guest, Thank you for sharing your comments with us. We sincerely regret any inconvenience you experienced during your stay. We want to assure you that we are already thoroughly reviewing your case and working internally to provide you with the follow-up you deserve. We will be in touch in the coming days with a concrete response. Sincerely, Diego Manrique General Manager
Dear guest, Thank you for sharing your comments with us. We sincerely regret any inconvenience you experienced during your stay. We want to assure you that we are already thoroughly reviewing your case and working internally to provide you … Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewThe staff was very nice and attentive. They had great amenities from a pool, sauna, gym, spa. Location has a grocery store, pharmacy, a cafe and a restaurants or two right across the street which was very convenient.
Dear Guest Best regards, On behalf of the Hotel ESTELAR in Alto Prado, we thank you in advance for taking the time to share your comment. We are pleased to know that you and your family's experience with us was excellent thanks to our facilities and the 100% Colombian hospitality of our staff. We look forward to serving you again on your next visit to the city. Sincerely Diego Manrique General Manager
Dear Guest Best regards, On behalf of the Hotel ESTELAR in Alto Prado, we thank you in advance for taking the time to share your comment. We are pleased to know that you and your family's experience with us was excellent thanks to our f… Show more
Reviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewEmployees are nice and the best
They try to add extra fess at times. Like You only had two people on the reservation. But I need to charge and extra breakfast fee
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewExcellent staff and hotel Food and breakfast buffet The staff is amazing
Lobby bar under construction and it can be loud. And they do charge for a guest to use the pool
Reviewed: 19 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewBeautiful
Dear Brian Thank you very much for sharing your experience with us! We are very happy to hear that you enjoyed your stay and that we were able to meet your expectations. Comments like yours motivate us to continue working with enthusiasm to provide excellent service to each of our guests. It will be a pleasure to welcome you again on your next visit. Cordially Diego Manrique - General Manager
Dear Brian Thank you very much for sharing your experience with us! We are very happy to hear that you enjoyed your stay and that we were able to meet your expectations. Comments like yours motivate us to continue working with enthusiasm to… Show more
Reviewed: 21 April 2025 · Stayed in March 2025
Verified reviewReviewed: 6 April 2025 · Stayed in January 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified review