Comentários de Hotel Estelar Suites Jones 4 estrelas

Dear Claudia, Your positive rating motivates us to continue to provide exceptional service to our guests. However, we will take your comments into consideration in order to provide a pleasant experience to all our guests. We sincerely appreciate your words and hope to have the opportunity to serve you again at Estelar Suites Jones. Cordially, John Rojas, General Manager.

Dear Claudia, Your positive rating motivates us to continue to provide exceptional service to our guests. However, we will take your comments into consideration in order to provide a pleasant experience to all our guests. We sincerely appre… Mostrar mais

Dear Victor Prado, Thank you for sharing your experience and giving us such an excellent rating. We are pleased to hear that, overall, your stay was satisfactory. Our goal with all hotel services is to exceed the expectations of our guests and visitors and your input is essential to achieve this. We are deeply pleased that our food was one of your favorites in Bogota. We look forward to having the pleasure of welcoming you again at a future opportunity. Cordially, John Rojas, General Manager.

Dear Victor Prado, Thank you for sharing your experience and giving us such an excellent rating. We are pleased to hear that, overall, your stay was satisfactory. Our goal with all hotel services is to exceed the expectations of our guests … Mostrar mais

Dear Benjamim Shiguetoshi, Thank you very much for your review! We love to receive positive comments and to know that you enjoyed the hotel services, especially our rooms. We hope to see you again to continue sharing good times! Cordially, John Rojas, General Manager.

Dear Benjamim Shiguetoshi, Thank you very much for your review! We love to receive positive comments and to know that you enjoyed the hotel services, especially our rooms. We hope to see you again to continue sharing good times! Cordially,… Mostrar mais

Dear Juliana Ferraz, We appreciate the time you took to send us your kind comments, with which you share with us your pleasant experience at the Estelar Suites Jones Hotel. However, children are not included in the accommodation rate, therefore, a charge is generated exclusively for breakfast for them, which has the value of 28,000 COP, we hope this has not generated a discomfort, because it is confirmed from the beginning for all our guests who travel with their children. We hope to count on you again to continue offering the best Estelar service. Cordially, John Rojas, General Manager.

Dear Juliana Ferraz, We appreciate the time you took to send us your kind comments, with which you share with us your pleasant experience at the Estelar Suites Jones Hotel. However, children are not included in the accommodation rate, there… Mostrar mais

Dear Manoel, We would like to express our sincere appreciation for your positive rating and for choosing Estelar Suites Jones. We are glad to know that you enjoyed our breakfast and the service during your stay. We hope your next visit will be even more satisfying, see you soon! Cordially, John Rojas, General Manager.

Dear Manoel, We would like to express our sincere appreciation for your positive rating and for choosing Estelar Suites Jones. We are glad to know that you enjoyed our breakfast and the service during your stay. We hope your next visit will… Mostrar mais

Dear Liubov Lopes, We appreciate the time you took to send us your kind comments, with which you share with us your experiences during your stay at the Estelar Suites Jones Hotel. We are pleased to know that the comfort of the rooms, the service provided by our staff and the facilities of our Hotel met your expectations. It will be a pleasure to have you back with us soon. Cordially, John Rojas, General Manager.

Dear Liubov Lopes, We appreciate the time you took to send us your kind comments, with which you share with us your experiences during your stay at the Estelar Suites Jones Hotel. We are pleased to know that the comfort of the rooms, the se… Mostrar mais

Dear Elias, We appreciate the time you took to send us your kind comments, with which you share with us your experiences during your stay at the Estelar Suites Jones Hotel. We are pleased to know that the comfort of the rooms, the service provided by our staff and the facilities of our Hotel met your expectations. It will be a pleasure to have you back with us soon. Cordially, John Rojas, General Manager.

Dear Elias, We appreciate the time you took to send us your kind comments, with which you share with us your experiences during your stay at the Estelar Suites Jones Hotel. We are pleased to know that the comfort of the rooms, the service p… Mostrar mais

Dear Symone, We appreciate the time you took to send us your kind comments, with which you share with us your pleasant experience at the Estelar Suites Jones Hotel. We will take into account your recommendations in our restoration project for the rooms and also, we will review the buffet to provide diversity in terms of dairy-free options. Cordially, John Rojas, General Manager.

Dear Symone, We appreciate the time you took to send us your kind comments, with which you share with us your pleasant experience at the Estelar Suites Jones Hotel. We will take into account your recommendations in our restoration project f… Mostrar mais

Dear Jose Carlos, We appreciate the time you took to send us your kind comments, with which you share with us your experiences during your stay at the Hotel Estelar Suites Jones. We will review the problems that occurred during your stay in order to improve the cleaning processes in the showers and bathrooms, under the standards of the Estelar chain and that these errors do not occur in future stays. We hope to have you back as it will be a pleasure to offer the best of Estelar and correct the shortcomings that occurred during the stay, which we understand that generated discomfort that translate into inopportune moments. Cordially, John Rojas, General Manager.

Dear Jose Carlos, We appreciate the time you took to send us your kind comments, with which you share with us your experiences during your stay at the Hotel Estelar Suites Jones. We will review the problems that occurred during your stay i… Mostrar mais

Dear Bruno, thank you for taking the time to evaluate our service, I am glad to know that we exceeded your expectations and it was an excellent experience for you, we hope to continue being the hotel of your choice in your next trips to the city of Bogota. Cordially, John Rojas, General Manager.

Dear Bruno, thank you for taking the time to evaluate our service, I am glad to know that we exceeded your expectations and it was an excellent experience for you, we hope to continue being the hotel of your choice in your next trips to the… Mostrar mais

Dear SEBASTIÃO, We appreciate the time you took to send us your kind comments, with which you share with us your experience at the Estelar Suites Jones Hotel. We will make the proper review of what happened from the bathroom to correct errors for the future. Cordially, John Rojas, General Manager.

Dear SEBASTIÃO, We appreciate the time you took to send us your kind comments, with which you share with us your experience at the Estelar Suites Jones Hotel. We will make the proper review of what happened from the bathroom to correct erro… Mostrar mais

Dear Roberto Ferreira, We appreciate the time you took to send us your kind comments, with which you share with us your experience at the Estelar Suites Jones Hotel. We will review the case on the attention at the front desk to correct these situations and to provide a better service. Cordially, John Rojas, General Manager.

Dear Roberto Ferreira, We appreciate the time you took to send us your kind comments, with which you share with us your experience at the Estelar Suites Jones Hotel. We will review the case on the attention at the front desk to correct thes… Mostrar mais

Dear Regina, We appreciate the time you took to send us your kind comments, with which you share with us your experiences during your stay at the Estelar Suites Jones Hotel. We are pleased to know that the comfort of the rooms, the service provided by our staff and the facilities of our Hotel met your expectations. It will be a pleasure to have you back with us soon. Cordially, John Rojas, General Manager.

Dear Regina, We appreciate the time you took to send us your kind comments, with which you share with us your experiences during your stay at the Estelar Suites Jones Hotel. We are pleased to know that the comfort of the rooms, the service … Mostrar mais

Dear Marcio, It is a real pleasure for us to read your comments and know that we were able to meet your expectations. We understand the importance and the great responsibility that you placed on our team and it is satisfying to know that you had the best experience. We will extend these congratulations to the entire team to continue motivating them to give the best of each one. We look forward to having you again at Estelar Suites Jones. Cordially, John Rojas, General Manager.

Dear Marcio, It is a real pleasure for us to read your comments and know that we were able to meet your expectations. We understand the importance and the great responsibility that you placed on our team and it is satisfying to know that yo… Mostrar mais

Dear Andrea, We appreciate the time you took to send us your kind comments, with which you share with us your experiences during your stay at the Estelar Suites Jones Hotel. We are pleased to know that the comfort of the rooms and the service provided by our staff. However, our facilities are in the process of improvement in order to provide a better internal service to all our guests, so we will take into account your kind comment. It will be a pleasure to have you back with us soon. Cordially, John Rojas, General Manager.

Dear Andrea, We appreciate the time you took to send us your kind comments, with which you share with us your experiences during your stay at the Estelar Suites Jones Hotel. We are pleased to know that the comfort of the rooms and the servi… Mostrar mais