Reviews of Estelar Villavicencio Hotel & Centro De Convenciones 5 stars
Avenida 40 No. 11 Costado Norte de Metrokia, 500001 Villavicencio, Colombia

Loading
Guests also reviewed these properties:
Sehnde, Germany
Derry Londonderry, United Kingdom
Bansko, Bulgaria
Marrakech, Morocco
Sobetsu, Japan
Rethymno Town, Greece
Egilsstadir, Iceland
Saint Petersburg, Russia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGood facilities
Staff were rude and kept making mistakes. We booked for 2 people and they asked us to pay extra for breakfast for the second person. This was done very publicly and was slightly embarrassing
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in April 2025
Verified reviewExcelente
NO APLICA
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in April 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in March 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewGreat pool and restaurant the best pork chops I ever try and even a free beverage during the check in
Dear Guest, for Estelar Villavicencio Hotel and Convention Center your feedback is very important to us, we are pleased to know that your experience has been pleasant and we have met your expectations, we hope to have your visit soon. Cordially, Diana Piedad Álvarez Lozano, General Manager Estelar Villavicencio Hotel and Convention Center.
Dear Guest, for Estelar Villavicencio Hotel and Convention Center your feedback is very important to us, we are pleased to know that your experience has been pleasant and we have met your expectations, we hope to have your visit soon. Cordi… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewI've been to this hotel a few times over the years and it's my go to place in Villavicencio. Room are nice and comfortable. Facilities are very well kept and staff have always been great. No issues with internet and ample space for places to work. Breakfast options are varied and delicious.
Communication about the pool being closed for maintenance before booking. I was communicated this after I have made the reservation. Perhaps it is not possible to do this on booking.com but I always cross check with the hotel site and the Estelar site should have a way to alert guests this service is not available.
Dear Alvaro, for Estelar Villavicencio Hotel and Convention Center your comments are very important as they help us identify areas for improvement, we are pleased to know that your experience has been pleasant, we hope to have your visit on future occasions. Sincerely, Diana Piedad Álvarez Lozano, General Manager
Dear Alvaro, for Estelar Villavicencio Hotel and Convention Center your comments are very important as they help us identify areas for improvement, we are pleased to know that your experience has been pleasant, we hope to have your visit on… Show more
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in November 2024
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewWhen you have to go out by walking it’s a little insecure since you have to walk where the cars are entering
Dear Edgar, for Estelar Villavicencio Hotel and Convention Center, your comments are very important as they help us identify areas for improvement. We are pleased to know that your experience has been pleasant. We hope to have your visit on future occasions. Best regards, Diana Piedad Álvarez Lozano, General Manager
Dear Edgar, for Estelar Villavicencio Hotel and Convention Center, your comments are very important as they help us identify areas for improvement. We are pleased to know that your experience has been pleasant. We hope to have your visit on… Show more
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewLas instalaciones y la comida excelentes
Dear Alberto, for Estelar Villavicencio Hotel and Convention Center your comments are very important, we are pleased to know that your experience has been pleasant and we have met your expectations, we hope to have your visit soon. Best regards, Diana Piedad Álvarez Lozano, General Manager Estelar Villavicencio Hotel and Convention Center.
Dear Alberto, for Estelar Villavicencio Hotel and Convention Center your comments are very important, we are pleased to know that your experience has been pleasant and we have met your expectations, we hope to have your visit soon. Best reg… Show more
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewAll was amazing
Never
Dear Gilma, for Estelar Villavicencio Hotel and Convention Center, your comments are very important. We are pleased to know that your experience has been pleasant and we have met your expectations. We hope to have your visit soon. Best regards, Diana Piedad Álvarez Lozano, General Manager Estelar Villavicencio Hotel and Convention Center.
Dear Gilma, for Estelar Villavicencio Hotel and Convention Center, your comments are very important. We are pleased to know that your experience has been pleasant and we have met your expectations. We hope to have your visit soon. Best rega… Show more
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewLocation, nice facilities
Food at the restaurant, service was not fast at all
Dear Alejandra, for Estelar Villavicencio Hotel and Convention Center, your comments are very important as they help us identify areas for improvement. We are pleased to know that your experience has been pleasant. We hope to have your visit on future occasions. Best regards, Diana Piedad Álvarez Lozano, General Manager
Dear Alejandra, for Estelar Villavicencio Hotel and Convention Center, your comments are very important as they help us identify areas for improvement. We are pleased to know that your experience has been pleasant. We hope to have your visi… Show more