Reviews of First Class Hotel 4 stars
4248 Carrera 74 Laureles, Laureles - Estadio, 050031 Medellín, Colombia

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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocated in safe area, supermarket and restaurants nearby, parks nearby. Money exchange point available inside the supermarket. Room was very spacious, nicely lit, very clean. Window was towards the inside of the building so was quiet. Staff was polite and friendly and helpful. Breakfast was ok.
Some people talking loudly on the phone in the hallway. Breakfast could improve.
Dear Faezeh, thank you very much for taking the time to share your experience. We are delighted to hear that you found our location convenient and that you appreciated the spaciousness and cleanliness of your room. It is also gratifying to know that our staff made a positive impression with their politeness and helpfulness. Your feedback regarding breakfast is valuable, and we will certainly consider it as we strive to enhance our offerings. We hope to welcome you back in the future for another enjoyable stay.
Dear Faezeh, thank you very much for taking the time to share your experience. We are delighted to hear that you found our location convenient and that you appreciated the spaciousness and cleanliness of your room. It is also gratifying to … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewCute little hidden gem! Juan David went out of his way to accommodate me, and the morning staff kindly offered me coffee when I checked out early. The hotel is modern, and the gym facilities were great-I even managed to squeeze in a quick cardio session. There’s also a supermarket just around the corner. I’ll definitely be back! x
Dear Katherine, thank you very much for your wonderful feedback. We are delighted to hear that you found our hotel to be a hidden gem and that Juan David and our morning staff were able to provide you with exceptional service. It is gratifying to know that you enjoyed our modern facilities and were able to make use of the gym during your stay. We appreciate your kind words and are pleased that our location was convenient for you. We look forward to welcoming you back on your next visit. Your satisfaction is our priority.
Dear Katherine, thank you very much for your wonderful feedback. We are delighted to hear that you found our hotel to be a hidden gem and that Juan David and our morning staff were able to provide you with exceptional service. It is gratify… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe bed was so so comfortable, you almost didn’t want to get up! Location was awesome - we deliberated a lot over whether to stay in Laureles or El Poblado and are so so happy we chose Laureles. It was perfectly safe and had way more of a local feel and great nearby food options. The hotel itself was nice and staff friendly despite our broken spanish. Breakfast was simple and suited us fine, though there were more options for meat eaters.
Wifi was a little patchy; While (on level 9) we had amazing sleeps on Friday and Saturday nights, on Monday morning we were woken up very early by the street noise (garbage trucks??), which is maybe what some other reviews mention. We still had a great time and would recommend this hotel to our friends and family.
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewLOVED THE LOCATION! Supermarkets, nails salons, barber shops, restaurants all near by in a lovely neighborhood. A 4 block walk to cra 70 the main ave with restaurants and shops near by and a 3 block distance from Primer Parque de Laureles where there a convenient taxi dispatch. Felt super safe and at ease. The location was really a highlight for me!
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewEverything was perfect! Great breakfast and rooms!
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewFront desk was amazingly helpful. Juan de Dios is the absolute best.
Reviewed: 15 March 2025 · Stayed in February 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewEverything
Nothing
Dear Anthony, we are thrilled to hear that you had a wonderful experience at our hotel. It's fantastic to know that you enjoyed our new facilities, great staff, delicious breakfast, and coffee shop. We will make sure to pass along your kind words to Luis and Oscar. Your positive feedback means a lot to us and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back on your next visit to Medellín!
Dear Anthony, we are thrilled to hear that you had a wonderful experience at our hotel. It's fantastic to know that you enjoyed our new facilities, great staff, delicious breakfast, and coffee shop. We will make sure to pass along your kind… Show more
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 January 2025 · Stayed in January 2025
Verified reviewFabulous staff couldn't have been more helpful or friendlier.
The room was basic, comfortable bed, but no comfortable chair.
Dear Karen, thank you for your kind words about our fabulous staff! We're thrilled to hear that our team made your stay enjoyable with their helpfulness and friendliness. We also appreciate your feedback regarding the room amenities. We understand how important comfort is, and we're continuously looking for ways to enhance our guests' experiences. Your comments about the seating in the room have been noted and will be taken into consideration for future improvements. We hope to welcome you back to First Class Hotel Medellín soon, and we aim to make your next stay even more comfortable!
Dear Karen, thank you for your kind words about our fabulous staff! We're thrilled to hear that our team made your stay enjoyable with their helpfulness and friendliness. We also appreciate your feedback regarding the room amenities. We und… Show more
Reviewed: 20 January 2025 · Stayed in December 2024
Verified reviewReviewed: 18 January 2025 · Stayed in December 2024
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in December 2024
Verified reviewReviewed: 3 January 2025 · Stayed in December 2024
Verified reviewNice, clean and excellent ubicación
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewFamily liked a lot the facilities, location and friendliness of the staff
Maybe the lack of better entertainment offer
Reviewed: 29 December 2024 · Stayed in October 2024
Verified reviewReviewed: 15 December 2024 · Stayed in December 2024
Verified reviewReviewed: 11 December 2024 · Stayed in December 2024
Verified reviewExceptional hotel! The staff were super nice and attentive. The rooms were also very clean and the beds were comfortable. I highly recommend this hotel next time you are in Medellin!
Nothing. We enjoyed our stay a lot.
Dear Kingsley, thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at First Class Hotel Medellín. Our team strives to provide exceptional service to all our guests, and we are delighted to know that our staff's attentiveness, cleanliness, and comfortable rooms met your expectations. We appreciate your recommendation and look forward to welcoming you back on your next visit to Medellin. If there is anything else we can do to enhance your experience further, please do not hesitate to let us know. We hope to see you again soon! Warm regards, The First Class Hotel Medellín Team
Dear Kingsley, thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at First Class Hotel Medellín. Our team strives to provide exceptional service to all our guests, and we are delighted to know that our… Show more
Reviewed: 11 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified review