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Reviews of Torre de Cali Plaza Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Av de las Americas # 18N-26, 760001 Cali, Colombia

#107 of 187 hotels in Cali

Guests' Choice

Review Score

Based on 182 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    7.8

  • Free Wifi

    8.1

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Showing 1 - 25

  • Reviewed: July 16, 2025

    8.0
    Overall, I give this hotel a 7 out of 10.
    • Leisure trip
    • Solo traveler
    • Premier Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    There was no microwave in the room, and no ice machine on the floor. Also, I wanted to write simething, and I didn't see a pen or a note pad in the room.

    I give an A both for the breakfast and for the location of the hotel. The beds in the room were also very comfortable.

    Stayed in July 2025

  • Reviewed: May 12, 2025

    9.0
    Wonderful
    • Family with young children
    • Executive Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    no te in the bedroom

    very clean

    Stayed in April 2025

  • Reviewed: March 9, 2025

    8.0
    Quite a good hotel..
    • Leisure trip
    • Solo traveler
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Water from the sink and shower was not strong. Elevator was used by customers and the staff at the same time so there are many delays to reach the floor you want to go..

    Location was good, roow was a suite room and was clean

    Stayed in March 2025

  • Reviewed: March 9, 2025

    8.0
    Its quite a good hotel
    • Leisure trip
    • Solo traveler
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Just the water from the sink and shower was not so strong.. Some of those things need to be renewed.

    It was a suite room, the rooms was comfortable.

    Stayed in March 2025

  • Reviewed: February 19, 2025

    9.0
    Had a great stay here, would recommend 100%. Staff brilliant.
    • Leisure trip
    • Solo traveler
    • Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No desk / table in my room.

    A great hotel, my room was large and clean. The staff could not do enough for me, they all were amazing. Lovely breakfast and I ate there in the evening twice. Good location.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    8.0
    An adequate hotel
    • Leisure trip
    • Solo traveler
    • Executive Double Room
    • Stayed 2 nights

    Breakfast. Being for three weeks in Colombia now, I think I can safely say that breakfast is overall the weakest point everywhere. At least for this hotel level. Scrambled eggs are a staple, as often as not mixed with ham without an alternative for vegetarians, a bit of bread, a bit of fruit and... that's it.

    Friendly staff, spacious room, good bathroom, good wifi.

    Stayed in February 2025

  • Reviewed: January 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Twin Room
    • Stayed 13 nights
    • Submitted from a mobile device

    Shower had black stuff plus loose tiles and air condition didn't work most of the times

    Stayed in January 2025

  • Reviewed: October 28, 2024

    7.0
    I would book again - prive value is fine!
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 7 nights

    a bit "old" and partly renovations and repairs would be necessary from my point of view. windows are not really to be closed. so you hear the noise of the street. curtains are old and room can not be darkend at night.

    It´s a nice place.- My room was locaed at the 17. fllor with good view onto central. large room, with large queen size bed plus sofa. extremly friendly staff. good breakfast. Central is neary by 10 min. walk. Safe neighborhood, plenty of restaurants nearby - 6. and 7. avenue. - 10 min. walk.

    Stayed in October 2024

  • Reviewed: June 17, 2024

    8.0
    I can go again
    • Business trip
    • Solo traveler
    • Executive Twin Room
    • Stayed 3 nights

    Somehow noise coming from street

    Restaurant staff very friendly and helpful, beautiful view from the room

    Stayed in June 2024

  • Reviewed: June 12, 2024

    7.0
    Fair
    • Business trip
    • Solo traveler
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Old facilities and awful elevator.

    Great room service and big rooms.

    Stayed in June 2024

  • Reviewed: May 28, 2024

    8.0
    I felt good
    • Leisure trip
    • Travelers with friends
    • Executive Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The elevator do not work properly all the time

    Nice place and location

    Stayed in May 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Executive Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Inside Elevators was a bad odor walls was not clean finger prints on doors walls the staff was doing maintenance on the Elevators that had a bad greasy smell inside plus the first floors had black droppings on it near the Elevator doors.This was my fourth time staying at the torre de cali and this was the worse its ever been.Give yourself more time waiting for elevator torre de cali can get very busy.The restaurant was great very clean with delicious free breakfast with the entire 8 days very professional staff inside the restaurant.The front desk don't know much English so be prepared are have yourself a translator to communicate with front desk staff.The free parking garage need a really good pressure cleaning job done to floors need more lighting very dark and old smell down there.when leaving the garage you have to blow your car horn to exit the building they keep the gate lock which could take a few minutes to exit.I will return my stay at the Torre de Cali next time I'm in Cali Colombia.This is my take on some of the points that needs improvement enjoy your stay overall I did.

    The day view from the front looking up at the torree de cali.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    7.0
    Incredible staff
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator was horrible we need to wait a lot

    The breakfast, the staff everything was amazing

    Stayed in March 2024

  • Reviewed: January 29, 2024

    9.0
    Mad chill
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like that I had to pay for toothpaste

    Nice view. Good deal for terrace if you stayed at Hotel.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Twin Room
    • Stayed 1 night

    An unexpected time travel back to the eighties. Nice, but in an eighties way, a plain highrise with nothing special about the room or the service, the breakfast was nice, only the dancing and the view were exceptional. Oveall good

    Stayed in January 2024

  • Reviewed: September 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Premier Twin Room
    • Stayed 3 nights

    one facet worked out of 2...the hot water was very poor basically took a cold shower. traveling from California arrived in the morning at airport unfortunately had to wait several hours before a room was available.

    Stayed in July 2023

  • Reviewed: September 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive Twin Room
    • Stayed 1 night

    It needs more elevators since there are conference rooms in the building and there are too many people.

    everything was excellent. The staff ,the food ,the attention. the location.

    Stayed in August 2023

  • Reviewed: August 31, 2023

    8.0
    Great value for money, amazing location and view. Thank you.
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 7 nights

    The windows are thin, so from the 17th floor you could hear noise from neighbouring hotels' rooftop party from 12-2am. It is Cali however and if you are not ready for noise, pick another city. The Gym has poor facilities, it needs better equipment and some tender loving care. The bath tubs and decor need a bit of a facelift too, it feels like one of those hotels from the 90s. However for what I paid honestly this is just feedback, I'll be back.

    The view was amazing. Hotel Torre de Cali is well located in the city and the roof top bar was excellent, although it was not part of the hotel.

    Stayed in August 2023

  • Reviewed: August 26, 2023

    8.0
    Is good value for money
    • Leisure trip
    • Couple
    • Premier Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    AC did not have a fan speed control and was left at full capacity all the time which means noisy Breakfast buffet Can have more fruit options

    Good spacious rooms Conveniently located

    Stayed in August 2023

  • Reviewed: July 1, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Need urgent renovation The elevator are terribly slow and it’s no enough for all guests The breakfast could be better

    Great view and huge room. The staff was friendly and helpful

    Stayed in June 2023

  • Reviewed: May 28, 2023

    8.0
    Photos are maybe 25 years old ..
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The place is definitely in need of some renovations. The place looks old and worn everywhere. Woodwork was scratched and dull, paint was peeling, etc. Doors were simple hollow core doors, not at all when you should have when security is important. Pretty sure a 7 yr old girl could kick it in like a SWAT team. Solid core or Steel doors should be used..Elevators were pretty slow. One side of the hotel is exposed to some dance club blasting music until 3-4 am. Tremendously irritating.

    Staff was fantastic. Very professional in all regards. Food was quite good and they had their own bar.

    Stayed in May 2023

  • Reviewed: May 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Premier Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff very courteous and helpful

    Stayed in February 2023

  • Reviewed: April 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 5 nights

    all good !

    Stayed in April 2023

  • Reviewed: March 20, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Premier Twin Room
    • Stayed 1 night

    I needed a place to stay near the airport but not too expensive.

    Stayed in February 2023

Showing 1 - 25

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