Very noisy on the street... Take a room at the back if you want to sleep

Classic old hotel well located in the centre

Stayed in February 2025

Our room looked out directly into the laundry room and had little natural light. A group of young people stayed in the hotel when we were there and they were quite loud in the middle of the night.

The hotel is centrally located and has some undeniable old-fashioned charm. The staff was very friendly and helpful.

Stayed in January 2025

A desk in the room is necessary if guests need to do job with laptop computers. The shower head must be replaced for a new one as there is water spillage.

I was so happy to stay in one of the largest and more comfortables rooms the hotel has, not only the wide space for me to use but the balcony I had access to. From there I could spent some moments in the morning to have a view of Pereira's main roads in center ville. I enjoyed of a nice local breakfast everyday, pretty basic but enough to start your day as there are plenty of cafeterias and restaurants around. Also, the classic aspect of the entire hotel is beautiful and so pleasant to be surrounded by it. I want to highlight the accurate job of the cleaning and kitchen staff who were friendly, smiley and helpful at all times. An special mention to Jefferson, who is the barman at the Fondita, who I shared some words about the Colombian Coffee culture with. Another special mention goes to the senior waiter at lunch time who was always attentive, smiley, fast and keen to explain the lunch choices of the day. Ladies at reception also deserve a mention when at helping with check in or check out details. Hopefully the administration keeps them all for long time as they are remarkable professionals. Having the heart of ther city handy is the privilege of El Gran Hotel; bus stops, cafeterias, restaurants, souvenir shops, farmacies, fashion shops, malls and Plaza de Bolivar main square.

Stayed in December 2024

It would be nice if the bar was open until late. I wanted to have a drink at 9 30 and they were closing.

Breakfast nice and fresh. Location great

Stayed in July 2024

The hotel is great, the facilities make your stay convenient. I like the old style and they take care of everything. The breakfast included is good.

Stayed in June 2024

Location is great during the day. After 8 pm make sure you don’t walk around

Stayed in June 2024

The location in the centre of town meant that it was quite noisy at night.

Spacious rooms, comfortable bed, hot shower.

Stayed in May 2024

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Classic, well kept and prerved hotel from 1938. Just stayed one night. Comfortable and very clean room. Towards an inner yard, so no noise. Pereira had a certain charm.

Stayed in February 2024

The area arround the hotel is not so nice

Staff was really nice and helpful

Stayed in December 2023

none

Stayed in January 2024

Call Room service & frontdesk ask for service and didnt get it the same day, till the next day !!

Need much more variety in the breakfast & WARM too ( everyday was the food COLD )

Stayed in December 2023

old classic style

actual property is great. but all around location is not

Stayed in September 2023

That’s ok

Good

Stayed in July 2023

Great staff! The best in Pereira.

Stayed in March 2023

You can hear a lot of the street if your room faces that way and can be kind loud at times.

Good area, such friendly and helpful staff. I didnt have much time in the city and needed help. They gave me lots of options for an itinerary. My family joined later which I was doing an excursion and they felt super helped by the staff too. The decor of the hotel and rooms was also very nice. Near lots of things to do.

Stayed in November 2022

Because the hotel is in the city's center, it is too dangerous to leave the hotel alone in the night. Most of the time I had hot water available in the bathroom, but not always. The breakfast isn't bad, but you really should like scrambled eggs for breakfast - you will get them every day!

The hotel is located in the city's center near nice restaurants and cafes. The personell is very friendly, helpful and trying to resolve issues. After some complaints I got a bigger room with a nicer view. Beds were comfortable. The WiFi is pretty stable.

Stayed in October 2022

The staff at the check in wasn't very welcoming and there was not hot water in the shower

Room was very clean and breakfast was good, the restaurant staff were so kind.

Stayed in October 2022

The breakfast room was hot and I was not impressed with the food items, but it was free. I only ate 1 day out of the 5 days I was there. Also because the hotel is on a corner where traffic is constant I didn't get good quality sleep. I couldn't close the window because my room didn't have AC. I believe some rooms do have ACs.

Location is perfect for eating and shopping. The rooms get cleaned every day. The staff is very attentive to your every need. The area seems safe. Very affordable oh

Stayed in September 2022

The breakfast the first night I stayed there was really terrible. Although the fruit in Colombia is delicious, the tiny bit of fruit served under plastic wrap should have been thrown in the garbage. The staff asked me how I wanted my eggs, but when the scrambled eggs came, cold, there was ham mixed in, which I told them I did not want. The coffee was undrinkable. The bread rolls served were stale. There wasn’t a real fruit juice, more like a powder mixed with water. I commented to the reception about this terrible breakfast and the fact that they claim to be a four-star hotel. The second time I stayed there the quality of the fruit had improved (though not the quantity), but the rest of the breakfast was just as bad. It’s a big hotel, with meeting rooms, large reception area, which must have been better in the past. Personally, I was not impressed.

I stayed here one night, left some my luggage while I went to another city, and then came back two days later. I was happy to leave my luggage there to make for a lighter load. The bed was fairly comfortable, with plenty of pillows and blankets. There were toiletries in the bathroom. The WiFi worked well. There was a large fridge and once I plugged it in, it kept my bottle of water cold. The room was not on the street side, so it was more quiet, except for noisy guests in the room next door. The TV was able to get a couple of English channels. There was hot and cold water down a half a flight of stairs. It seemed there was a fitness room next to that. The hotel was located very near Bolivar Square. On my second night there, the staff tried to accommodate my complaints with a lot of patience and eventually gave me a better room.

Stayed in August 2022

Curtains don't sufficiently block street lights p

Relaxing atmosphere. Well maintained older hotel

Stayed in August 2025

The whole place was dark and dreary. My shower didn't work and the whole place felt run down. I regret staying there!@

Nothing! A dreary place which seems to have very few visitors.

Stayed in February 2025

All of the above ,TERRIBLE

Location nothing about this hotel was nice dated needs remodel, poor quality pay for upgrade ,but got no balcony, 4 different rooms ,yet all the same, very unpleasant stay,I complained for refund ,but all I got was sorry,worst hotel ever,could be good if updated, commercial cheap caroet

Stayed in February 2025

It was comfortable

Stayed in November 2024

I like the style and the comfortable of the room

Stayed in December 2024