Transversal oriental Calle 93, 068001 Bucaramanga, Colombia
#2 of 69 hotels in Bucaramanga
Guests' ChoiceBased on 225 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.5
Value for money
8.8
Free WiFi
8.6
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End of dialog contentReviewed: 26 August 2025
Massielle
United StatesThe cleanliness of the room and the decor of the hotel. Excellent staff everyone was very cordial and polite. The view of the city amazing
Stayed in August 2025
Reviewed: 13 August 2025
Glendy
United StatesMaybe you can add thin blankets for the ones that doesn't like thicker blankets.
The breakfast was excellent and delicious
Stayed in July 2025
Reviewed: 9 August 2025
Lisa
AustraliaAir-conditioning noise in the room was very loud
Great size room, staff were very helpful. View was amazing. Food was great.
Stayed in August 2025
Reviewed: 27 July 2025
Laura
FranceWifi connection was terrible with different wifi network needed on different levels of the hotel…video calling with what’s up is not possible in this hotel. Staff service at the rooftop bar at night was lazy. On the night I was at least. Cocktail was not good.
Breakfast was amazing with several choices every day. Staff was excellent, this level of service is above what we see in Europe. Really amazing!
Stayed in July 2025
Reviewed: 17 July 2025
Yumi
United StatesWe left towels on the floor to be changed and they just put them back up on the bathroom door from the floor.
Wet nice location and comfortable
Stayed in July 2025
Reviewed: 3 July 2025
Martin
United StatesIn general i like it all.
Very well taken care hotel. Location next to the mall is great.
Stayed in June 2025
Reviewed: 29 June 2025
Roxana
ChileNone
I loved the food!! It was excellent, so yummy 😋
Stayed in June 2025
Reviewed: 26 June 2025
James
ColombiaNa
The breakfast buffet is a hit 🎯. I. The rooftop you can have a special place to share with your friends with amazing view and the personal attention was incredible. Nothing to lose.
Stayed in May 2025
Reviewed: 24 June 2025
Emmanuel
United StatesRestaurant staff and food was terrible
Front desk was excellent
Stayed in May 2025
Reviewed: 12 June 2025
Teresa
ColombiaLa vista exterior
Stayed in June 2025
Reviewed: 7 June 2025
Emmanuel
United StatesRestaurant wasn’t great
Great
Stayed in June 2025
Reviewed: 26 May 2025
Abreu
United StatesThe area, the service every thing
Stayed in May 2025
Reviewed: 8 May 2025
Juanpablo
United StatesNothing
Breakfast, rooms
Stayed in May 2025
Reviewed: 4 May 2025
Lyne
CanadaAt one point a cleaning staff member tried to enter the room while I was sleeping eventhough I had a do not disturb sign on the door.
The front desk allowed me to checkin early after a travelling for 24 hrs - much appreciated. The restaurant view is amazing as is the view from the rooftop bar & pool.
Stayed in May 2025
Reviewed: 6 March 2025
Douglas
United StatesI liked everything
Clean, comfortable, location was excellent
Stayed in March 2025
Reviewed: 6 March 2025
Mauricio
ColombiaEasy to do the Check in, staff very friendly as well as at the restaurant and pool area. They were able to speak in English with my partner.
Stayed in December 2024
Reviewed: 21 February 2025
Fernando
Puerto RicoLove Everything about this property, Great location, huge rooms, professional staff, Huge Mall next door and a very safe and clean area. Great room price
Stayed in January 2025
Reviewed: 14 February 2025
Robert
United KingdomNothing
Well located Excellent cleanliness Very helpful friendly staff Wonderful restaurant with great view Quasi outdoors
Stayed in February 2025
Reviewed: 9 February 2025
Jorge
United StatesThere was an issue with my key cars but that got resolved quickly.
The property is super clean. The staff is attentive and courteous.
Stayed in December 2024
Reviewed: 26 January 2025
Enrico
United StatesN/A
Location, staff
Stayed in January 2025
Reviewed: 26 January 2025
Jlopes86
CanadaN/A
Too many great things to say about the property , staff are excellent and always helpful , location amazing , and the breakfast is top top. Might be one of the best breakfast I have ever had in a hotel
Stayed in January 2025
Reviewed: 1 January 2025
Paula
United StatesIt’s not well maintained and everything looks very outdated
Even though the hotel brand is recognized and respetable, this one looks old and not well maintained once you enter the rooms halls. The price is too high for the looks of the property and the services provided
Stayed in December 2024
Reviewed: 1 January 2025
Julian
CanadaAll great
Stayed in December 2024
Reviewed: 23 December 2024
Pugwebgeek
AustraliaThe corridors to the rooms felt a bit worn and the carpets there were stained. There are only 2 guest lifts which get very busy at times
Increíble view. Very comfortable beds, quiet rooms, great shower. The rooftop pool is stunning and the staff super friendly
Stayed in December 2024
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