7.5

Reviews of Hotel Don Jacobo

29-32 Carrera 23, 763533 Palmira, Colombia

  • Damián

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    The only thing I liked about this hotel was one of the receptionist ladies. She was excellent, helpful and service oriented. I can’t remember her name, but out of the 2 staff members I met, it was the older lady wearing glasses. She kept my luggage after checking out etc. The other staff member lady I met was extremely rude to me I don’t know why.

    The room walls had mold everywhere. It was first assigned to room 2. I said I couldn’t stay there. It was unbreathable. Then the nice lady moved me to room 3, which was better but still so bad. There was like a little river running underneath the floor of the room. And you could hear water circulating under you. The beds had animals walking in and out. It was awful and terrible. I didn’t even bothered to sleep there or lay Down in the bed. I stayed up on the laptop and chair all night long. It was bad. The area is central but it’s safe at night.

  • Juliana

    Reviewed: 19 September 2024 · Stayed in August 2024

    Verified review

    Nos cancelaron la reserva estando a media hora del check in, y aparecía vigente en Booking

    La falta de respeto

  • Cristian

    Reviewed: 6 July 2024 · Stayed in July 2024

    Verified review
  • See the hotel
  • Julián

    Reviewed: 9 December 2023 · Stayed in December 2023

    Verified review
  • 7.0 Good
    Marie

    Reviewed: 4 February 2023 · Stayed in January 2023

    Verified review
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