Reviews of Hotel Casa Verde Guatapé
DIAGONAL A LA CALLE DEL COMERCIO CARRERA 28# 30-34, 053840 Guatapé, Colombia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewIt's a good place with great location. Value for money as well. But during the day it is very noisy around and in the house.
The noise around the place
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe location,the staff and the availability
The location
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewGreat for a one night stay. Super, super clean rooms with a friendly staff. Central location in town of Guatape.
Located by a busier street. Need to open windows for ventilation which adds extra noise. Garbage trucks at night and religious morning processions and constant noise of motorcycles revving their engines when they pass by does make sleeping difficult.
Reviewed: 6 May 2025 · Stayed in March 2025
Verified reviewI enjoyed my stay here. It’s a very simple but charming hotel centrally located within the town. Didn’t have any noise issues and found the bed comfortable. Luis on the desk was very helpful and polite and allowed me to store my bags when I need to explore the town after check out. Communication was prompt and helpful with staff via booking.com. Recommended!
No windows to the outside but not much of an issue. Bathroom is a little cramped but has what you need! There is an earlish curfew for the kitchen (it’s locked) but that helps keep noise down.
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewGreat staff - very helpful - allowed us to check in early. Great internet - amazing location and super nice staff.
Could have been nice to have a clothesline !
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewOur stay at Hotel Casa Verde Guatapé was great! The location was very central, the bed was comfortable, the showers were clean and hot, we had access to a kitchen, and the staff were incredibly helpful. Overall, it was incredible value for money.
Reviewed: 23 March 2025 · Stayed in February 2025
Verified reviewThe location
Nothing
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewNice staff and colourful property in the heart of Guatape. The check out time of 1pm was amazing and much appreciated.
Rooms are not soundproof at all so a lot of outside noise can be heard until around midnight. Bathroom was very tight for space.
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewRight in the center of Guatape. The bed was comfortable and the room was quite clean . Ok for the amount paid
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewWonderful and kind staff! Gorgeous views, a nice shared kitchen patio area. Great location!
I liked everything! It’s very clean and simple.
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewWe actually spent a week in this hotel, and really enjoyed our stay. The couple running it are really friendly and we’re always at the ready to make sure everything was perfect from replacing pillows to obtaining new towels. The kitchen was great to use, though a little outdated it functioned enough that we were able to cook well every night. Wifi worked well with zero issues. We had room 15 which also is one of only 2 rooms with a proper window. We would easily stay here again if we returned.
There is a small concern about mould behind the bed (room 15)… which made the pillow smell damp. The owners replaced the pillow with zero fuss.
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 8 February 2025 · Stayed in January 2025
Verified reviewReviewed: 8 February 2025 · Stayed in January 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewPerfect, central location. Nice looking and well-maintained property in a charming village building. Clean room. Helpful and nice staff. Well-equipped and very tidy shared kitchen.
Rooms are not sound-proof so you can literally hear people in the other rooms and corridor.
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 15 January 2025 · Stayed in January 2025
Verified reviewIt is very well located. The house has everything you need for a couple of days, the staff was amazing, and the price was wonderful
The room hasn't any windows, this is not too bad, but would be nice to have a bit more of light. It makes the room colder.
Reviewed: 11 January 2025 · Stayed in December 2024
Verified reviewReviewed: 3 January 2025 · Stayed in December 2024
Verified reviewReviewed: 25 December 2024 · Stayed in December 2024
Verified reviewVery friendly host. Good location and clean. Hot shower.
The noise from the street. I read it in the reviews before. The reason why it is so noisy (if you have the room near the street) is that the window cannot completely close. So the sounds cannot really be blocked.
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewVery good prices and the hotel has everything you need
Room are a bit noisy but still manageable